They were quick and investigated the issue and brought quick resolution. I had my car back in less…read morethan a day and it did not cost me an arm and a leg. Great courteous service.

Just fix my car. I can't justify 4400 on a kia soul with a blue book value of 625.00 bucks. All I…read morereally wanted was my ac to work because my son is autistic and can't ride with the windows down. The power steering for whatever reason can't be fixed. I don't understand why anyone would put struts on my car. I have 1k a month income, and I cant afford anything. Ive cried about this, and really want to go home, ive been stuck here almost 3 months without my car. My son wants to go home. I keep telling him you will fix the car. He doesn't understand and I cant get home. I co lead the autism group that I haven't been able to get back to for months. The guys ask about us every week. I just need to get home. Fix the car PLEASE!!!!!!!!!!

Jeff Garrison fixed my Honda Civic in honest, prompt and successful fashion. I got a good rate and…read moreschedule. - Mark M.

Very friendly and knowledgeable. We were staying on Surfside beach in Freeport Texas and our Jeep…read morewould not start. I found Mr Garrison on Google and he was very friendly and came out the next morning and fixed our Jeep just in time for our trip back to Oklahoma.

I cannot say enough good things about Velocity Auto Care in La Marque…read more They were honest, professional, patient, and incredibly kind from start to finish. They took the time to diagnose my vehicle, didn't try to upsell me on unnecessary repairs, and charged me fairly. In a world where many people dread taking a car to a mechanic, this team was a breath of fresh air. Now for the embarrassing part... I was driving my mom's car when the check engine light came on and the car quit running. Convinced it was something major, I had it towed to Velocity Auto Care. Even the AAA driver didn't realize what was actually wrong. The diagnosis? The car was out of gas. Completely out of gas. That's it. Gas. They could have easily made me feel foolish, but instead they treated me with grace. Special shout out to Mr Jason, he was kind, professional, respectful, and had me back on the road quickly. If you're looking for an auto repair shop that values honesty, integrity, and customer service, I highly recommend Velocity Auto Care. They've earned a customer for life.

Excellent and friendly service. Very fast. Didn't charge me for some labor that they would easily…read morehave been justified in charging.

I first went to Cortez in 2022 on a referral by Discount tire for a front end alignment. Was very…read morehappy with getting in and out in about 2 hours without an appointment. Fast forward to today. My husband ran over something large and hard at 70 mph. Hit was so hard it popped the needle off of the speedometer in the dash. Managed to get it into see Joshua. Wasn't good news but he gave me 2 options. First was the minimum that needed to be done. Second was an additional item that really should be done. All said and done, more than I wanted to spend but I still feel he was very fair in his pricing. Been driving the van for a few days now and am very happy with the results. Plus, I have the peace of mind knowing I won't be chewing up my tires every few thousand miles. Just as a side note. I did research Cortez Car Care and discovered something amazing. They have been members of the BBB for 23 yrs this year and have not had one single complaint lodged against them in all that time. In any auto related field, especially repair/maintenance, that is a record to be very proud of. Just tells me that they are doing things right and have customer satisfaction very high on their priority list.

I have taken my car, my wife's car, and my stepson's car, to Cortez Car Care, many times for…read moredifferent things. They are professional, keep you informed every step of the way, do great work, for a fair price, stand behind their work, and most of all are honest. I have spoken with the owner more than once, as it is family owned, and he is usually there. But one time that I spoke with him that stood out to me that they were different. My stepson's power steering stopped working. I called and I was about to have it towed in as it was parked at a restaurant. The owner got on the phone with me and asked me what year and model the car was. I told him, he asked me if the car had driven through any heavy puddles. I told him it had been raining, so I assumed so. He told me that model is notorious for the sensors getting wet and causing issues with the rack and pinion steering. He said, let it sit for a couple hours and dry out a bit. It should resolve the problem, and it did. He didn't have to tell me that. He could've let me have it towed in and just let it sit and dry and tell me he fixed it and taken me for a ride, but he didn't. That's honesty. I highly recommend this place to all my friends and family, and to anyone else who reads this review.

I just paid almost a thousand dollars at a shop here in Conroe for my Tacoma to have work done. It…read moretook almost a week for the job. A day or two after I got it back I noticed the power steering wasn't working properly. Frustration gripped me tighter than Homer Simpson strangling his kid. I didn't want to use the same mechanic, especially after hearing one of them used my truck to get their lunch, after I was told it was in a test drive. Then I found this mobile mechanic. Anthony came out, and in less than 30 minutes he had fixed my power steering for $75. I gave him a tip, and was very relieved. He gave the engine a quick check and other than some fluid in the radiator, all looked well. Anthony was accommodating, affordable, and honest. I highly recommend him.

Anthony came and assisted with my vehicle with no issues. Communication was great and price was…read moregreat too. We contacted this service due to an electrical issue and he was able to assist us the same day. Additionally, Anthony provided clear communication and was transparant about the issue we had, along with ways to be proactive to prevent the similar issue. I look forward to utilizing this service again should I have any other issues with my vehicle. Highly recommend!