Recently had work done at Caliber Collision on York Road in N. Royalton. This was our second…read moreinteraction with them and Mike Adkins, General Manager. Our 2017 Roush Ford Convertible had extensive damage on the passenger side including wheels/tires and sheet metal work. Mr. Adkins ensured our vehicle was brought up to better than factory perimeters. All components of the car were checked to ensure no damage was undetected. The work performed was of a high quality due to the supervision of Mr. Adkins and his high expectations of his quality work force. He, also, was not above "hands on" work to ensure the job was completed in a timely manner. Caliber Collision is the only shop of this type to be considered for repairs to your vehicle.

I was in an accident and needed my car repaired. Although there were some hiccups with my insurance…read morecompany, Caliber did everything they could to keep me in the loop with things. I just got my car back and it looks as good as new!

My driver side door was rusted from the bottom up ( was looking pretty bad) took it to kms for a…read morequote on a Friday . The Mechanic Gave me the best quote out of 3 different places I took it to, he was honest about pricing and he explained to me where he was getting the door from and what he would have to do , Dropped it off about 130pm on a Tuesday he called me by 4 to tell me he was done, so happy I Went there.

From the owner: KMS Paint & Body provides auto body collision repair in North Royalton, OH.read more

The only place I will take my vehicle!! I had gotten into a…read morecar accident and needed body work. Not only was I able to meet my agent at Axelrod I was also able to schedule the repair and get a rental car all at the same time. Rick and their service team was great! I found out I didn't have rental car coverage and it was going to cost me a lot of money to rent a car. Well Rick was able to schedule my repair when I was out of town so I wouldn't have to pay extra for the rental car. My car was also repaired earlier than what I was originally told all because they knew I had to pay out of pocket for my rental car. The repair was perfect! It looked brand new! A few months later my front turn signal went out and the way my car is designed it impossible to replace the bulb without taking the tire off, removing the battery, and going in through the wheel well!! Well I called Rick and he had me bring in the bulb and my vehicle and he squeezed me in a replaced it for free! He is a great business owner and therefore Axelrod collision is a great business!!

My insurance company told me to call 2 places to get estimates. When I called, as soon as the…read morewoman on the phone heard my work schedule, 8:30-4:30, she kind of groaned and said, "Well, 4:30 is our last estimate. We may be able to get you in at 4:45. It was obvious that she was not willing to budge. There was silence. I believe she was waiting for me to tell her that I could take off a day of work. I'm unable to do that to get an estimate on my car.

In August 2022, I brought my vehicle in for body work. I had to wait 6 weeks before they gave me an…read moreappointment to bring the vehicle in for the body work/repair. They NEVER called to inform my on the progress of repairs, they NEVER returned any of my calls. After over an additional 11 weeks, finally one of the women that work there took my call, she said that nobody had actually worked on the vehicle, they simply took the front end apart to have a technician look at it but, that would not happen for another week, maybe longer, the owner was on vacation and work could not begin without him because he is the one that decides what needs to be done. Needless to say, I had the vehicle towed to a more reputable repair shop. Ever since Bill retired and left his business to his inept son, the shop is a joke. Even the woman that I spoke with stated that she doesn't understand how the York Auto Body stays in business. Run as far away from this horrible business. Customer service is something that they do not know or understand.

We took our car there to be repaired. They took it apart and did nothing with it for 3 weeks!!!…read more Finally, the insurance company inquired and said they needed the rental back. When we called they said they hadn't gotten to it yet, that they would put it back together and we could pick it up. NOT fixed!!! We wasted 3 weeks! Now we have to wait until September somewhere else and the insurance company will not give us another rental car. This business is incompetent and not reliable! This is no way to do business!

The team at Taddie's Auto Body is exceptional. They are friendly, professional and did a great…read morejob on my car! Thank you for making a stressful situation so easy for me.

Prolly of the best body shops in Cle...Only problem is he's down in North Royalton and I live in…read moreCle.... Shoulda rented a car on the dudes dime that hit me but I thought I should keep his costs low. In retrospect I realized it didn't matter because it would have been built into the clame.... Lesson learned.... If you do have a ding from someone else go to Taddie's....You'll love the work but do the rental to save on hassles!!

So , I waited a while to leave a review. I went there six months ago to get an estimate on two…read morelittle dents in my door. I was quoted $650 and was told it was because of the location of the dents and they had to remove the door and keep the truck overnight. I thought for $650 that didn't bother me that bad when they started to bother me again. I did a little bit of shopping and found a fella that did it for $250 and have the truck back to me looking perfect in an hour and a half. All I'm saying is you may want to shop around.

I had an accident with our 2015 Acura. which required…read morereplacement/work on the right passenger side, quarter panel, the passenger side, headlight and the entire front lower grill. I decided to take the car to Doctor Dent in North Royalton. Chris Shreve who is the owner of this Doctor Dent worked on my claim with me. He handled everything with the insurance company and did a fantastic job of repairing my car. When I went there to pick it up I was extremely happy regarding how the car looked. The color was a perfect match With the original color on her car, Chris and his team did a fantastic job. The customer service is awesome and the work they do is even better. I highly recommend taking your car there if you need auto body repair work.

I brought my car in for repair and was impressed by the professionalism of the staff. They…read morecarefully diagnosed the issue and clearly explained what needed to be done. The repair was completed properly, and my car now runs smoothly. The only downside was that the service took longer than I expected. Overall, I'm satisfied with the quality of the work.

We are new to the area and experienced our SUV not starting after a big snowfall with below zero…read moretemps. We had it towed here and was in communication with Terrence. The whole staff is beyond amazing! Terrence kept me in the loop from when my car arrived, diagnostics, and to all the findings the tech, Raquel, saw. I got a very throughout, itemized, and detailed list of everything that was inspected- good and bad with photos/videos to show me what they saw. This is a huge thing for me with transparency! They never tried to push anything and listened to my concerns. Terrence offered many different quotes for the questions I had. Highly recommend this location and look forward to using them in the future with any repair and service needs we have!

Needed help removing a back rear latch for my 4Runner that rusted out. Bolts kept spinning and…read morecouldn't remove. Stopped at Andy's unannounced, Joe came out and helped on the spot. Can't recommended this shop enough. Class operation.

BEWARE. If I could give this shop a 0 I would. I dropped off a vehicle to get repaired and they did…read morenot complete repairs even though I paid. Along paying and not having my vehicle correctly repairs they damaged my vehicle in multiple spots. The owner then admitted they damaged it and also said he will not fix the damage. If you or anyone you know are thinking about having repairs done here I would highly recommend looking elsewhere.