The doctor is fine. However the low class office staff chooses to make a scene over a small unpaid…read morebalance. While this millionaire sits on a yacht. I think they think because most of their patients have mortal problems they can treat them like garbage. Find another practice.

Met with Dr. Hernandez for an indigestion type problem. He spent a good deal of time listening to…read moremy symptoms and came up with a game plan to determine what the cause of the problem is.

Because I cannot afford full payment or even half upfront I'm not a fit for the practice. I stated…read morethat I'd be able to make payments but not good enough. Guess BMW's are getting pretty expensive. Time to press on the patients. Or Maybe that shiny new building is a bit more costly than estimated. There was a time when Strand GI was a great place. Now your only given a ticket to ride if you can pay up. I'll have to search out new Dr's or take my chances. Health care today is out of control. It all changed when Drs stepped out and allowed office managers to run things. People with no medical training making decisions based on $$.

This practice has more than one location. Seriously, who wants to need to see a GI doctor? But if…read moreyou need to, STRAND GI at 7900 N. Kings Highway in Myrtle Beach is the facility to go to. Their scheduling is efficient. They call you when they say they will. Procedures are done at the scheduled time and the pre-procedure intake is smooth beginning with sign in and very efficient in preparing for the procedure itself. All protocols designed to assure patient safety were clearly explained in easy-to-understand terms. The procedure team was professional and caring. Post-procedure needs were effectively managed and discharge/follow up instructions were clear. Preliminary results were available to take home and also immediately posted to the patient portal. All staff were friendly, compassionate, and professional in their demeanor throughout the whole process. This what they do, and they are good at it. The 7900 N. Kings Hwy. facility functions as a well-oiled machine. Or perhaps well-lubed.

Dr.Fuessner is great. Staff is experienced and kind. My only issue is that you have to go all the…read moreway to West Ashley to have procedures done. A two hour drive is difficult, and unfortunately, we have had find a doctor who does the endoscopy and colonoscopy closer to home. I was sad not to be able to use Palmetto digestive, but traffic being what it is now, impossible to justify that long drive. If it were not for that, I would have given them 5 stars.

They are wonderful, staff courteous. I've been a patient with Dr Feussner for years; he's caring,…read moretakes his time to listen. He is one of the greatest Dr's I have seen.

This place is not a doctor's office per say. They sale a specialized service and that's it…read more Kathleen Raynor saw me at the time. I had a peri anal abscess, causing me enough pain that I couldn't walk and was terrified to use the bathroom. When I saw her and told her my self diagnosis: she shrugged me off by saying " I think you spend too much time on the Internet" She told me it was probably a "skin tag" and was hell bent on scheduling me for the camera in my butt 3 weeks later. But I can't walk now, and am crying myself to sleep nightly. Well that self diagnosed abscess ruptured!!! one and a half days after seeing her!!! And the infection spread drastically. I went and saw a proctologist, and he was absolutely baffled when I told him about her neglect to pay attention to me, and her lack of understanding normal and very basic terms, when describing human anatomy. The kind male proctologist explain to me that many doctors today do not exercise patience with their patients, and that many of them really need to practice their medical practice. Real words of wisdom from someone who saved my life and butt hole. Anyway, if you just want an expensive camera up ya butt Gl associates is the place for you. If you need a real doctor and healing, go else where.

They were amazing here at Charleston GI! Everything ran on time and or UNDER... which is definitely…read morerare for a Dr.s office! They take careful attention to you and ensure you're comfortable from start to finish. They even called after the long weekend to check up on me and see how I was doing! Now that is over and above! I would recommend them to anyone in need of these types of services... Preventative or necessary!

I had been a patient of Dr. Smith at Charleston GI for years. He's a very nice and friendly doctor…read more Last, year, my insurance company refused to cover a prescription for Humira, which I had been taking with minimal to no side effects for years, I asked the nurse for help. She was extremely rude and unhelpful. I was then switched to a biosimilar, and months later I experienced significant side effects. I left several messages with the nurse to have Dr. Smith call me to no avail. I then obtained insurance with a new company hoping to get back on Humira. The insurance company representative told me that my doctor needed to submit a prior authorization form. I asked the nurse to do so and to copy me, particularly since she refused to speak with the insurance representative or allow me to speak directly with the doctor. Apparently, she never submitted it. I found a new doctor, and within one week I was approved for Humira again.

I had a fantastic medical assistant! Cheronna is…read moreprofessional, friendly and goes above what is asked of her to help a patient. Thank you Cheronna

I have been going there for almost 20 years. I was very…read morepleased with my doctor & the care that I was given. However , after my last colonoscopy, I had issues . I called Many times to get an appointment , I left several messages that week about urgency to see me , and how sick I was ...but never received a call back. I had to go to emergency room & now seeing another doctor to correct my issues. A week later someone finally called me back. I urge the Doctors to please hire more efficient staff to answer your phones! It's frustrating when you can't speak to anyone to make appointments, speak with a nurse or have your calls returned in a timely manner.

They did a great job helping me with medical procedure that I needed some guidance on. They were…read morequick and responsive and very helpful and caring in person.

Jerri was absolutely amazing! She went above and beyond helping me verify my insurance information…read morefor my colonoscopy. She was patient, friendly, and made everything so easy. I couldn't be more grateful!

absolutely horrible administrative services. They use a third party that never returns phone calls…read moreor can answer even the most simple questions regarding their bills. I had treatment 21 months ago. It took them a year to file the claim with BCBS sc then, try the blame BCBS for not paying the claim timely. Fortunately I saved my EOB. After spending close to 4 hours over a week on the phone with their office manager, Tanya Stark, I paid them $604.41. This was in July 23. It was cashed in Aug. today I received in invoice for the same amount. When trying to call the automated attendant recorded answer is, "leave name and number and someone will get back with you"!!! Unbelievable! Dr Suarez is five star but his service support is horrible. Due to this experience I have found a new doctor and will NEVER use them or recommend to anyone.

I love doctor Schnell! This place is hard to get into but worth the wait. I appreciate their…read morekindness and their office is always clean!

This was my second experience with LCG and I cannot say enough good things about the overall…read moreexperience. The staff was exceptional, warm & welcoming. They accommodated my early arrival, and the procedures both went well to the best of my knowledge. Expectations and procedures were explained in full and I was never anxious or left in the dark. Thank you LCG.

No thanks. I just…read moremoved here and need a new specialist so after some Googling, came across this practice. I have a no referral insurance policy but a $1300/pp deductible. Not having to go to a PC doctor to get a referral to a specialist definitely saves some coin. Unless you try to go to this practice. I called to make an appointment, and they refused to see me unless a PC doctor referred me specifically to them. I have never heard of this before - I tried to explain that I had been seeing a GI specialist where I used to live and it is a known GI issue and since my insurance doesn't require referrals, can't I just come in? To which they said no. So, they want me to find a new PC doctor, wait for a new patient appointment to be available, pay the Aetna negotiated rate to see that doc (probably $2-300 bucks for a 5 minute conversation that ends with, "yeah, you need to see a GI specialist.") then wait for an available new patient slot at their practice. This practice clearly doesn't give a shit about helping patients, just making sure they pump as much money out of patients as possible.