I stopped by at O'Reilly on Cave Creek late at night on a Sunday (so glad they close at 9pm on…read moreSundays, and 10pm the rest of the week) after a long day at work. I was hoping to buy some parts to install myself (yaay YouTube) and save some $$. Jeremy assisted me at the counter and, to my surprise, he took care of the installation as well. He was very friendly and professional, and we had a nice chat while he worked on my vehicle. He even gave me some advice in case I needed to do that type of work on my own in the future. I have never gotten such nice surprises from Bezos, LOL. I stopped here to give my business to this place because recently they helped me with a diagnosis and I ended up having to buy the part elsewhere because I had to leave in a rush. I make an effort to support local and brick/mortar businesses, and this location will be in my list. I already have a few other items that I need taken care of for my vehicle and I will be back soon.

I WAS a routine customer here at o'reillys but no longer. Their batteries are trash and they…read morecouldn't locate my "warranty" on file. Instead of blowing up, I took my business to Costco. My battery was $75 cheaper, an interstate battery (great brand), and they offer a 36 month warranty. See you never O'reilly's, horrible service and even worse products.

I bought a 3 year battery from AutoZone in June of 23. I had some work done somewhere else and…read morethey tried to sell me a battery. It was still firing just fine but I asked them to check it...tested bad and they replaced it and installed the new battery on the spot. The folks that work there are nice and very helpful!

This autozone has always helped out with minor things and the one day we go in to get help on a…read moreminor thing they wanna bring policy around to not help out. Working at a autozome should be easy enough to change or help out with something small.

Just wanted to know the outstanding service from the Lyft shop. I had to buy a pair of springs…read moreafter another vendor installed a delete air shock kit. The springs in the kit were way too soft so I had the lift shop install a separate pair of springs that they recommended. I only had to wait a few minutes after the appointment and was very happy with their service. Thank you so much.

When we picked up our truck the rims and tires were the wrong ones. Kyle immediately apologized and…read moredidn't even question us. He knocked some money off of it and got it switched out in record time! Fantastic attention to detail and my truck looks BAD ASS! Both John and Kyle are amazing! Excellent customer service. Won't take our business anywhere else now despite the long drive. Top Notch!!!

Just to make sure our story is clear, in case this isn't resolved and paid for fully…read more How does the same issue keep occurring for well over a year now??? We've never resolved the underlying issue and this has been misdiagnosed by your shop numerous times and after getting me to spend thousands more on parts and labor weather that's through you or another shop there needs to be accountability somewhere when it's being diagnosed and looked at by your shop before anything happened. Your shop has its name on the strut mounts, shocks, springs wheels, tires, lower control arms & ball joints, bushings basically the entire suspension was to a T what you guys told me would resolve my issue and you validated all the work done prior while blaming other professionals, then look, same issue you blamed others for is STILL happening after you supposedly fixed it again and shit ride is still occurring, this is 1000% on desert rat at this point. I've never had a shittier ride experience on normal roads my entire life and has been the biggest nightmare. I'll keep submitting reviews and protesting this until resolution, I'm going to submit a notice to better business bureau as well as it seems I'm paying for professional services and they are screwing over their customers like me. Thought this is what people came to them for was to fix their ride and feel but instead worse off then where we started last year

Was traveling through town on a road trip when my jeep ran into some serious problems and i needed…read morealot of major work expedited. Bill, Mike, and John at Desert Rat Off road were great. Bill got me scheduled immediately and Mike walked me through and took the time to show me what was wrong as well as some options. Long story short, they were able to get my jeep up and going again and i was able to continue my trip. I typically dont let other people work on my jeeps but ill definitely come back when im in town. Cant say enough good things about my experience at Desert Rat Offroad (the bell road location).

Walked in, got a hello from a guy who walked away to the back…read more 2 people working the counter, they just stood there... No acknowledgement from either for about 3 minutes. The one woman walked away, not a word, the guy, without looking at me said just a minute... Manuel (guy from the back) came back offered to help. We searched for the bolts i needed, he explained they are moving away from carrying individual , but he found what I needed. Really helpful & I hope they work.

Great personnel, greeted once I walked in. Staff was friendly. Alicia did a great job directing me…read morewhere to find a specific detail product. Alicia also directed me to the nearest counter sales person to check me out. Overall amazing experience. Highly recommend Alicia and her team, this is my new parts store.

I went to another AutoZone and purchased headlights for my vehicle. The guy put in the right one…read moreand basically told me he didn't want to put in the other one. I called around to this AutoZone instead and explain the situation and they said they would take a look. They were able to put my headlight in even though I purchased it from the other AutoZone. Thank you so much for your help Ryder!!

Chris was awesome! He went above and beyond and made changing a Camaro battery look easy…read more Thank you so much for all your help! I will definitely be back :))

I've been buying Ferrari parts from GTCP for nearly 15 years. Their primary sales guy, David D. was…read morejust great and when he retired, Bill the owner, took over. Bill Young is well known in the Ferrari word and very, very knowledgeable, honest and fairly priced (for Ferrari parts!). Great customer service (from Bill) and very fast shipping. He's helped me with both new (ie: replacement parts, like filters, etc) and used parts (spare tire tie down bolt) Highly recommended. steve meltzer

From the owner: We are an independent supplier of new, used, reproduction and remanufactured Ferrari and…read moreLamborghini parts, since 1975. We supply parts worldwide to dealers, independent shops, parts wholesalers and retail customers. We pride ourselves on building ongoing relationships with our customers, supporting Ferrari and Lamborghini professionals and owners. We understand the needs of professional mechanics and restorers and are able to promptly supply most part requirements. Our stock includes maintenance items, major repair components such as body panels, motors and transmissions, and rare pieces for early or low-production cars.

They were amazing. My Battery brew up. The cleaned out the storage area and replaced two of the six…read morebatteries. They did it fact and called me as soon as it was ready. Great service. Thank you to everyone at Bell Road RV.

All good. Fair assessment and after much work found and fix our electrical problem Would recommendread more

Good Customer SVC Nicholas, the Tech who worked on my car is…read moreknowledgeable! Previously posted, and Re-posted. Company is reputable and Highly recommended TY

Highly recommend this company. What nice professional people I spoke with today. Their integrity it…read moreexceptional.