Excellent quick oil change place. Last time I went in for a…read moresynthetic oil change. it took less than 7 minutes to get me on the platform. They checked all lights ( headlights, brakes, backup etc ) and topped off all fluids. Unfortunately one of the techs broke the oil pan screw during the oil change and I was informed that I'd have to drive to a close mechanic for drilling and repair. Long story short, the manager followed me to the mechanic, gave me a ride home, picked me up and drove me back when finished AND ended up doing the oil change and repairs for FREE. They did the right thing and made a long time customer out of me. I'll definitely return !

They damaged my car so I was unable to drive it. It was obvious that the damage happened there…read more They refused to take any responsibility for it so I have to pay to repair. Owners are shady. Do not use!

I wouldn't take my vehicle anywhere else…read more David and team have done all my maintenance and modifications since they opened. Iconic always exceeds expectations. Jenny in the front office is hyper-attentive and personable. I could not be happier.

Iconic always delivers solid work. Just had the Banks grid heater delete, EGR service, serpentine…read morebelt replaced, and the valve and CCV covers replaced. Just a great team at Iconic!!! Thank you to everyone at Iconic for keeping my truck rolling down the road. And thank you Jenny for always letting me add last minute stuff to my work order...LOL!! Iconic's the place for me and my truck (2017 ram 2500 CTD).

They were very kind and patient with me and took the time to really explain everything - unlike…read moremost other shops I've been to here that'll take advantage of those who aren't well versed in auto mechanics and what not... I was frustrated with many of the big name auto shops around here, I absolutely dread having to take my car into the shop and how much anxiety I'd have wondering how much this was ACTUALLY going to end up costing me or if a mechanic might accidentally break something in my car that's expensive to fix and have to wait days for a certain part they have to always order and how much money that would be, what if they really mess up and cause severe, expensive damage to the car? These are questions rattling in my head every single time because of so many bad back to back experiences at different auto shops in town. So, when I was researching places in town when it came down to needing an oil change again, I was hesitant and unsure of where to go. After calling around, I decided to try Heaths. They were kind, patient, and helpful on the phone and I could just tell they were friendly people from how they spoke with me on the phone. I explained to them the issues my car still had because of the previous experiences at other auto shops, and needing JUST an oil change. They were understanding. At the end, they printed out the different things that they found that should be addressed soon, even put in timeframes for when I should start looking into it. They didn't break anything and they only did the oil change as asked and the other routine/typical things they do. They listed the prices next to the issue they listed on the paper they gave me, which I really appreciated because I expressed to them how frustrated I was with auto shops and not having transparent pricing - like, people will still pay what they need to pay, just list the amount you're asking for next to the service requested - just be upfront. So I really appreciate that and when I'm in a better financial situation to address the issues they listed, I will definitely be going back. I can actually see how much to expect to pay so I can start adjusting my current budget accordingly to fit that goal of getting needed work done on my car. The BEST part - when I left, I went to go pick up my child from preschool. When she climbed up to her seat, there sat a little teddy bear with a Heaths Auto Shop T-shirt on her car seat, buckled. Cutest thing ever. From that moment I was like, yep, this is my car place.

Took my Van in for the FREE A/C checkup because A/C stopped working. Later the first day they…read morecalled to tell me to tell me a full diagnostic and an estimate to repair would cost $210 and they needed to keep the vehicle overnight. Next morning I was told the A/C compressor needed to be replaced because it was not working (DUH!) as well as the low pressure line at a cost of aprox. $2500. Seemed like a lot because I looked up the cost of those parts and it was under $250. I thanked them and said I be there around 1:00 to pick up my Van. I did not receive a detailed estimate of the $2500. So much for FREE A/C checkup.

Great hometown service, everything explained properly and all concerns addressed. The service and…read morequality of work is one of the best places I have been to. The price for n oil is good price but Nick let me know what kind of vehicle you have. Mine did not require full synthetic I was able to use a blend. Definitely recommended and will be back in 5k miles !

I want to thank JD & his team for being so kind to my family and I. At a time of a car issue while…read moretrying to get back home to California he was very patient and helped us out as much as possible. Very honest and kind man who took time explain everything as him and his team looked at my car. I highly recommend this place if you need any help with your vehicle! Great team and such excellent service. They made us feel at ease at time of something so stressful!!!

This was initially a Google Review . Action Auto Responded and this is my reply to their response…read more I can't do a review if i don't rate you at least one star! 0 would have been my actually rating! This might have been what you were you referring to in regards to your normal two step process that eventually became, the master mechanic was looking at the process the entire time. Normally, The two step process is as follows: Hand tightened lug nuts in a crisscross start shaped pattern. That seats the wheel evenly! that never happened. Then the torque at specs. You know as well as I do the mechanic never set the wheel properly. This idea of the experience mechanic watching does not make any sense. If he was watching, and he was not, that has no impact of physically putting the wheel back on! You write well an must have been a very good story teller in school. I give you an A for that story! You know as well as I do, that I did not travel over 5 thousand miles in one month. That would have been one long trip. So whoever logged those miles might be the same person who set the pressure on the torque! Not so good with math!!! Sir, I don't appreciate being called a liar!! The tow truck driver, who was supposed to tow the vehicle never did. I told you that was were the vehicle was going not was there. Where you made up me telling you was locked in a yard-- not!! The tow truck driver never showed up because he claims the truck he sent had to flat tires in the back. Action Auto was the main place I took my truck in 7 years, and you never told me to change the old bolts, so if you had a concern you should have told me. Specifically during the last time you did the job on my tire in May 2026. You make absolutely no sense! Additionally, you told me anytime you change or replace wheels it is a two step process. You told me you torque and then wrench it. Then you told me after I question the process on the video that the 2nd step was the Eric was standing right there the entire time. He did even look the direction of the mechanic the entire time. I don't want to go back and forth with you, but I will say your really lacked professionalism. If I was an owner of a shop and there was any possibility that my shop was the last shop to remove an replace a tire, and that wheel came off. I would have offered more than warrantied parts. However, you don't need to worry about me i am out- I really don't think you cared at all about me! The manner in which the vehicle wheel was put back on is in question! Plus your two step process you claimed was not done. Unless the Veteran mechanic looking away from the work an' a virtually set the wheel. He's good and I like him but he is not that good.

Just moved to the area and the car started leaking fluid searched the reviews and this place had…read moregood reviews. So we choose action automotive, SO GLAD WE DID, they are awesome, very quick to find the problem and fix it. Great price and didn't try to do unnecessary work. VERY professional and friendly place to do business with. I highly recommend them.

Very quick and efficient service. I had a tire in need of repair. They were able to get me in right…read moreaway. The tire was repaired in just a few minutes while I waited and the staff were very friendly. I will go here for my next car service needs.

I love coming here! I seem to get an appointment really fast when I call. I do all of my oil…read morechanges and tire stuff here for my jeep cherokee. The quality is top notch and they almost always take my car back within minutes of arriving. There is a really nice shady area you can sit outside. The value for what they do is outstanding. They explain what they have done and always call me before ordering anything extra. I highly recommend and am thankful they are here in Prescott. It's also fun to walk over to the nursery across the street and look at plants.

Came in for a routine oil change and they caught low coolant plus some damaged suspension…read morecomponents. The team explained everything clearly, gave a fair quote, and upon approval of the quote had a very quick turnaround time. Parts arrived within 24 hours and the repair was completed under the quoted time. Most of the staff I interacted with, front of house and master tech, were excellent and kept me updated whenever anything came up. A couple interactions weren't as helpful, but overall a very positive experience and I'd trust them with my car again.

Chris has been so helpful anytime I have gone in there. They have been my local go to shop and I…read morewould recommend them!

lube oil filter and rotation very good service car delivered quicker than expected and got to hang…read morearound a big Walmart while I waited

Noah and his staff are top notch, professional, courteous and timely…read more I would highly recommend this location in Prescott AZ.

They got me right in and proceeded to do the required work. Place was clean and pleasant. Quick and…read moreefficient. I will definitely hire them again.

Everything we've had done has been perfection. My car looks…read morenew!! The Beals crew are more than accommodating, timelines are great. We recommend to everyone we know! Jim & Jeanne

Wish I could give them 10 out of 10. You wouldn't find a better body shop. Excellent workmanship…read moreand customer service