I have a cabin with a spa that was getting a little long in the tooth and leaking…read more I initially had Georgia Spa doing monthly service checks, and when the rest of the problems started I got a hold of them to see about servicing. It is not the easiest set up to work on, and some neglect from the previous owner led to a few problems that had to be addressed. Jeff, after previously working with his team and installing a new cover on the spa, has been pretty relentless in chasing problems and coming to the cabin when I am not there to get this fixed. I am very happy with their service and support and am especially impressed by the communication that they give me regarding upcoming visits and the diagnostics of what they find when working on the spa. A+ outfit.

I wanted to take a moment to leave a well-deserved 5-star review for Georgia Spa and especially…read moretheir hot tub technician, Aaron. For months, I struggled with a recurring "green water" issue in the hot tub at my short-term rental in Blue Ridge. Since guest satisfaction is extremely important to us, it was frustrating to see our ratings being affected despite completely changing the water between every guest stay. The problem turned out to be caused by the high metal content in our well water. What truly impressed me was Aaron's persistence and professionalism throughout the entire process. He didn't give up or offer a temporary fix -- he stayed committed to finding the root cause and solving the issue correctly. Thanks to his knowledge, patience, and dedication, the problem has finally been resolved. The best part? We recently received a new 5-star guest review specifically complimenting how wonderful the hot tub was -- something that would not have happened without Aaron's help. I cannot thank Aaron and Georgia Spa enough for sticking with this problem until it was solved. If you need hot tub service, maintenance, or troubleshooting, I highly recommend them. Outstanding customer service, excellent technical expertise, and a company that truly stands behind their work. Problem solved!

It does not get better than Josh and his team…read more First was delivery. His team was impeccable at delivery and setup. They explained everything's I wrongly decided to get electrical done elsewhere, nothing would heat up. Josh (the owner) drove up personally and within ten minutes diagnosed that the breaker was blown. He then took his time to drive out and buy me a new breaker, install everything and test all the systems He walked me thru it all and checked for leaks and ensured all the settings were good. Trust this team with all your hot tubs and electrical setup. Incredible 10/10

Hands down the BEST customer service!!! Landon was very helpful from the start until the day my tub…read morewas delivered! Not to mention the BEST prices in the state of Georgia!! If you're in the market for a Hot tub, do yourself a favor and call these guys!! You won't be disappointed!!

Our new house had a hydro pool that was not working. I spoke with Adam and got his advice about…read morerepairing it, and came to the conclusion that for the long term a hot tub would be a better since the hydro-pool as over 10 years old. Adam had me work with Brett, and I learned a lot about hot tubs...I owed one previously in the late 90's...and there has been a lot of good changes to these things. Anyway, these guys listened to our needs & budget and found a hot tub that our family LOVES. In fact, I was even impressed with their install team, who went over everything with me again on the care of the tub. We did have one issue, appears a house got twisted during delivery effecting the water pressure. These guys came out quickly, found the problem and fixed it. I would HIGHLY recommend Adam, and his entire team of professionals. They are passionate about these tubs, and very knowledgeable so if you are in the market for one, start with these guys.

Swim Spa Experts, 100% trustworthy, prices have gone up but so has everything w inflation these…read morepast few years. There was some disconnect with prices with technician and ownership but this was quickly straightened out. Very knowledgable specifically when it comes to swim spas and would not trust anybody else tbh

After Georgia Spa bought Spa and Deck Creations in Blairsville GA, it has been nothing but poor…read moreservice, raised prices, and very poor businesses practices. I had a leak in my hot tube, called for service to locate the leak. Charged $260 for the service call. Service man found heater leak and gave me an estimate of $465 to install new heater and it would have to be ordered. When I called to get it ordered, the price went up to over $1000 dollars. I bought the heater on line for $365 and installed it myself. What a ripoff, never do business with them again.

This has been the most frustrating experience. I had a very nice sales person, Katie from the…read moreKennesaw location. The hot tub actually came much quicker than I thought. And it's lovely. I don't know if it works, I haven't been able to use it. They completely forgot about us a couple of times in terms of not scheduling the electrician, once done the electricity was great. Now getting the valet/orientation/initial service has been miserable. They reschedule they cancel without even 24 hours notice and I don't live where my hot tub is. I had to travel here for this appointment. I got a partial message saying they needed to "schedule well actually reschedule" (I quote) the appointment that I am sitting here waiting on. My sales associate has said that this is unusual and does not understand why we cannot get any service. But I am not getting help from the Kennesaw branch at all. I will update this if they indeed do come, if they indeed do help me fix the problems that I have, and if it works or not. So my update is that I got an immediate call this morning about how to address my concerns. All the concerns were addressed. Hunter did an amazing job teaching me everything and fixed one thing. He taught me how to use all my chemicals and explained some things I needed to take care of in the future. So far so good and I'm very excited about getting to use the spa and now knowing how to maintain it. So I would definitely recommend it just know everything ahead of time so you know what you have to do and ask for and make sure things are arranged.

After a rocky start I felt compelled to update my initial review. David and his staff did an…read moreoutstanding job ensuring that my satisfaction was met. Customer service and satisfaction is definitely a priority at Georgia Spa. I would highly recommend them if you're looking for a spa.

So happy with Georgia Spa Company service. Needed service on my 2000 jetsetter. Luckily it was…read morestill under warranty. The Service tech Ken was wonderful. I had called about my salt system, I couldn't get into it. He found a light had broke and it was causing other problems also. He replaced both light harnesses behind the pillow. i was waiting on a new salt filter, system said I needed one. They expedited the shipment and got it the next day. When i installed it, it still was not letting me in the system. I called them back and they immediately ordered the part needed, they came out as soon as they got it and installed the new part. My system is up and running perfectly! I LOVE Georgia Spa! I love my spa!

This is an amazing company and Scott (Anderson manager) couldn't have been better to work with! He…read morecontacted us frequently about our tub. Great communication. Demetrius was wonderful about explaining everything from how to program to the what and when of cleaning. An enjoyable purchase from start to finish!

We recently purchased our pool through Scott and his crew. It was an absolutely great experience…read more We shopped around prior to our purchase, and got the best service, and complete sale here! Install date set, and it went flawlessly! More than impressed with the crew that prepared the ground, and the crew that installed the pool. From beginning to end.

we bought our spa in may after an extended search of all brands. Joe was patient and very helpful -…read moreI've waited this long to post a review to make sure all is well with our tropic seas hot tub , and it had been great , zero problems with tub or his customer service always willing to answer questions and help us out. And by the way much cheaper than any other dealer. Would highly recommend

Joe did a fantastic job getting our Sauna ordered and installed. He kept us informed every step of…read morethe way. Wonderful place to purchase a Sauna and follow up after the sale to see that everything was working properly and we have not had any issues. A pleasure to do business with such a great company