Hidden Gem in Durham! The level of professionalism, customer…read moreservice & overall experience were outstanding. Starting with the warm & friendly reception of Anna, Eve, Julliana, Victoria. Housekeeping: Shirley & Ethan went out of their way to make sure we had everything we needed. Kitchen: Chef Jimmy prepared amazing 'To go breakfast' for our family, including coloring books for the children on our departure dates. Bar & restaurant staff amazing, but Sue went above & beyond in every way possible! It truly felt like home at this location! No detailed was missed and assistance was always available. Daily breakfast buffet was varied & delicious. May you continue to excel in outstanding customer service!

Lovely old hotel in heart of Durham provides a great base for the city and area. With any old hotel…read morethere are a few negatives as well as positives. The rooms are spacious and well equipped but my 3rd floor room did not have a good bathroom. Shower was underpowered and in a very slippery bath with a shower curtain. Not ideal as shower curtains are not what I expect in a high end hotel, while the bath is pretty dangerous and I would be concerned for older guests stepping out. In addition some tiles were missing above wash basin. Breakfast consisted of hot and cold buffet and was very good. So some hits and misses but location was a winner.

This place is now under new management and has completely lost the weird vibe from the last time I…read morewas there. The decor has become much more classy and streamlined, the menu has improved and the feeling now is one of upmarket comfort. Greatly improved.

This is now called Gad's Townhouse, I believe. The food was fantastic. I think we all enjoyed our…read moreentrees and the desserts were great as well. I am a big fan of Sticky Toffee Pudding and this was very good. The service was OK - slightly inexperienced.

For Durham, I suspect this is a pretty good hotel. The bed was comfortable, although the room was a…read morebit warm. I was there during the summer, and either with the window open or closed, it stayed toasty for my taste. The location is top-notch. Literally a 15-minute, and picturesque, walk to Durham Cathedral. We passed one other hotel on the walk over, but it was rather scary. It may have been closer, but I wouldn't have wanted to stay there. Breakfast, which in our case came with the room, was rather blah. Not much flavor, and I think the mushrooms (a requirement for an English breakfast) clearly came out of a can. Not really any made-to-order options. For England, the price was moderate. If you're converting from dollars, it's going to sting a bit, but that's the case in the entire country.

I really liked Radisson Blu Durham…read more The room was really great, a very large room with massive ceiling to floor windows, cathedral and river view. Very large desk area with long strip lights, easy to hook up the laptop to the TV for dual screen working. The breakfast buffet was quite standard, but with made-to-order Belgian waffles which was a really nice special touch. Sadly the restaurant that I was looking forward to eating at, was closed on arrival. Apparently the hours have been reduced lately due to lack of demand, which I quite understand all things considered. The receptionist was very good with nearby recommendations, including several in the new development mini-mall which is just across the bridge from the hotel.

Well located in Durham City centre . Goid sized modern bedrooms . Only downside is paying for…read moreparking . Restaurant is ok serving pub style food . Always find the service here very good .

The staff are extremely friendly and the rooms are nice and quite spacious for the price. We didn't…read moreeat in the restaurant but the food good looked good and smelled amazing. They serve Costa Coffee but they only serve medium sizes and you use the machine yourself - the coffee only fills three quarters of the cup. The beds are comfortable too.

Absolutely fantastic job done by Olivia, Sophie and Natalia!!…read more Gave them the impossible task of finding the perfect holiday for 12 adults and 10 children with very varied ages to entertain with all inclusive and splash park to suit within a budget which at first seemed impossible! They all took this in their stride and found us the perfect place! Can't wait to go and see all the kids faces! 5* service and highly recommend Thanks from all 22 of us

Handy well established travel agent in the heart of Durham. Easy to pop in whilst doing your…read moreshopping and big enough to handle all travel enquiries.

Location, location, location! One of the best photographic spots of St Margaret's, the Durham…read moreCathedral and the castle are at the end of the street! The AirBnb is situated in the heart of the old town area. Minutes walk to anything you might want to see and on a block with a few small local pubs. The building is old and the decor is a little kitschy, but it was clean and we had everything that we needed. The complimentary breakfast (with overnight stay)was delish and the family who owns the building couldn't be any nicer. Recommend!!

The décor does a lot to offset the downside of the limited space in the café - it makes it seem…read morequite cosy - and I like the individuality of the place. The choice isn't large but that's just an observation not a complaint. We stopped in for a post-lunch dessert with our little one and ordered 2 sweet pancakes with ice-cream. There are no high-chairs available and while we could have had our pushchair out, we preferred not to intrude any more on the available space than we had to. We found the pancake taste and presentation were good but we didn't feel that overall they justified the price of £5.85 each. Compared with a dessert in any other local restaurant, that would have to count as expensive. Like the sweet pancakes, the savoury pancakes were also all one price - £7-something - and we worked out that if we'd been in for lunch and had a savoury and sweet pancake each, plus coffee, there would not have been much (if any) change over from £30! I noted that they were very happy to accommodate requests from a party of mums and toddlers at the next table, to divide pancakes up and adjust toppings to cater for toddler-whimsy, which earns them extra points in my book. Overall, a lovely place to while away a lunch-time, but don't go if you're counting pennies.

A very odd hotel but in a nice way. The original Durham station, exterior is old but well kept. The…read morerooms are as modern as you might find in any Travelodge location. Very handy for the city of Durham. Nice Italian right next door. I recommend this place.