Had both eyes operated for cataract and received great care from dr O'Connor and his team. The…read moreresults are astounding, and I felt well taken care of during the whole process.

I am a patient of OCB and have seen Dr. O'Connor, Dr. Bush and Dr. Rifkin. It is so reassuring to…read morehave a team caring for you each with their unique area of specialty. When I needed cataract surgery, Dr. O'Connor was my first choice. I've had both eyes operated on and am very pleased with the results and care I received. Dr. O'Connor and his team especially Mark, gave me the confidence to proceed and I am happy that I didn't wait to have surgery. It was so nice to not have to travel to Boston for this level of expert care. Both OCB and Plymouth Laser and Surgical Center exceeded my expectations!

After my appointment last year, the office continued to bill incorrectly for my routine eye exam…read moreand this took 5 phone calls to resolve. I decided to give them another chance this year, and unfortunately, the check in experience was so poor and disorganized and with a rude receptionist that I had to leave without being seen. I arrived on time for appointment and stood in line for almost 10 minutes while the receptionist was on the phone. I was asked to be seated and then 10 more minutes later she asked me to complete paperwork that I could have been doing while I was seated for 10 minutes. When the doctor came out to see what the hold up was, the receptionist tried to say I was late for my visit. LOL. Good help is hard to find.

They are very slo! only one docto? they have 20 exam room. it takes a very long time to get…read moretreated!! way too slow! there's 10 people in the waiting roo!!! SLOW!!!

Wonderful experience. Great people…read more Excellent results. Easy and quick. They switched my original doctor to get me in earlier. Total time on surgery was less than an hour and my vision is excellent.

Very profesdional and caring, a perfect combination. Accessible ifvthere is a problem or questionread more

I have been going to Dr. Townshend for over 10 years. She performed cataract…read more surgery that was successful. During the surgery I found her to be very caring and attentive. She is kind as well as friendly. I will be seeing her this month for my yearly check up.

After a painful (yes) eye exam in the Sandwich office, with a double dose of dilation fluid I was…read morenever warned about the thick blur and stabbing pain from daylight when I left the office. No way could I drive. Back at the office, I was met with indifference and mild surprise, and someone offhandedly offered me dark glasses (which didn't help). I drove myself home blurry eyed and in pain, one hand shielding my eyes from the light and the other clenched to the steering wheel. Three hours later, still suffering blurriness and pain, I called the practice but was told to call the Plymouth office where a technician there could help me. But there was no answer and I ended up leaving a voicemail. 2 1/2 weeks later with still no call back, I contacted them again about my eye pain since the exam and again was received with no empathy or apology. Instead I got strange comments like, "You're 67" whatever that has to do with anything. That "Many people have no problem after the exam." And "Oh, you have blue eyes, they're more sensitive." Really? Thanks for the heads up. Am I mistaken to believe that professionals should know these things ahead and warn patients? I have never experienced this kind of negligence from so-called medical professionals. Needless to say, I'm going elsewhere for my cataract surgery. And now I'm seeing of all their horrible reviews!

They have done this to me twice, but I don't intend to give them a 3rd chance. They make an…read moreappointment 8 to 12 months in advance, and then a few weeks before the appointment, they call and cancel, and want to reschedule another 8 to 12 months from then. This time, my appointment was made 12 months in advance for May 6th, 2026. In April they called and left a message on my machine, saying that my appointment had been rescheduled for February 25, 2027. I called and said I needed an appointment soon, and asked if I could see a different doctor at the practice. They said that this would be against their policy. Person on phone did not care one bit about me or my problem.

Excellent cataract surgery for my husband, both eyes. Very easy to get to and handicap accesible.read more

i made an appointment because my other eye dr was booking months out & i really needed a new…read moreprescription. i waited for an hour after my scheduled appointment to be seen, they moved me from the waiting room into an exam room as if i was going to be seen and i just sat in there forever, i honestly think they forgot about me. there was barely any patients too so i don't know why i was just sitting there. dr didn't really address my concerns or wants. just disappointing

I was a patient in the Mansfield office for years. I moved and use the Plymouth location now…read more I've always been happy with them, but more recently, I wanted to extend my heartfelt thanks for the exceptional service provided in fixing my old glasses. Your dedication to ensuring my eyewear was not only functional but also comfortable and fitting perfectly was truly appreciated. It's rare to find such attention to detail and care in today's fast-paced world, and your efforts did not go unnoticed. Thanks to your expertise and skill, my glasses feel like new again, and I couldn't be happier with the results. Thank you for going above and beyond to help me.