Went in to have all teeth removed for implants and I have to say I was treated fantastic. The staff…read morewere very professional and caring. Dr. Fard DDS is an amazing surgeon and made sure it was a painless procedure. I recommend them for any oral surgery you may need , from a single tooth to a whole mouth. Oh and Dr. followed up at night to ensure all was well and help with pain medication that was needed. Thanks and keep up the great work.

after having emergency dental surgery out of state, when I got back to Illinois Dr. Sean at Chicago…read moreDental took excellent care of me even though my situation was kinda unusual. They are all very nice and accommodating. I'm still not finished with my procedure but I'm on my way. Dr. Sean has taken good care of me. The nurses as well are caring and concerning. Karen Broucek

Dr Guyer and staff have been incredible. From start to finish, my needs have been perfectly tended…read moreto. De Guyer has a great bedside manner. Very informative and not at all intimidating. I was kept very comfortable leading to my surgery, and while recovering. I couldn't be happier.

Had all 4 of my wisdom teeth extracted here. They made the process very simple for me. They helped…read moreme feel comfortable prior to surgery and had me recover at my own pace afterwards. They were overall very welcoming - from the ladies at the front desk to the nurse and doctor who tended me during surgery. Would highly recommend this place for others needing wisdom teeth extraction! I put it off for years for my fear of not being treated right or rushed to get them out. But after having sensitivity and pain...I was finally ready!

I endured the most horrific experience of my life at Ace Oral Surgery today…read more I suffer from severe anxiety, as well as other underlying chronic pain disease. I had 2 extractions done by Ace oral a few months ago, and was pleased. The dentist was kind and very competent in autoimmune disorders and anxiety and treatments. He prescribed me anxiety medicine for this procedure, and I followed his directions. Overall, the procedure went well, barely overcoming my anxiety. The dental assistant was fabulous, caring, and kind. Now, today I went in for a tooth to be extracted. This time the dentist prescribed another type of anxiety medicine for my second procedure. Again, I followed his directions on how to take this medication. I did this and my daughter walked me in. The receptionist laughed at me as my daughter walked me in to the procedure room. She told my daughter to wait to see if the surgeon was going to perform my extraction. I sat in the office and waited for the dentist as his assistant numbed my mouth. When the dentist walked in he said, "Are you ready?" I cried and asked if I can take a half of one of the medication to help ease my increased panic. He became upset, saying, "No No No, you are drunk." You are not getting any more. I replied, "I am not drunk, I am nervous." He went on to say , "You are a problem patient and get off of my chair." I got up still half loopy and cried for my daughter who was waiting in the office area. He accused me of trying to manipulate him. He called me a drug addict. I am a teacher and not a drug addict. I felt that this dentist insulted me and brought me severe distress. I do not want anyone else to endure this behavior, especially when they are in pain. I have an appointment with another dentist and oral surgeon. After all of this, I pray for the dentist and his staff who lack compassion and judge people by their beliefs.

I needed an extraction which was covered by my insurance. So, I went to Ace Oral Surgeons…read more The dentist wanted me to be sedated via IV so that I "would be comfortable." Concerned, I asked if anesthesia was completely necessary as I've had molars extracted previously & not required anesthesia. And, this wasn't even a molar or wisdom tooth. To be placed unconscious seemed, to me, not necessary. My dental plan agreed. They cover everything except the sedation (Why? Because it's very expensive & often not necessary. Esp. in my case.). His office staff told me, flat out, that I needed to cough-up $850 immediately, then & there, and consent to the anesthesia before any work would be done. The dentist refused to extract the tooth unless he was getting $850 + whatever the insurance's share. I said, "bye bye." Came home & called another doc. One thing I noticed was how small their office was and that there were no patients. Now, I know why. Unless you're a fool with lots of money to give away, they will not accept you as one of their patients.

Huge thank you to Dr. Babiuk and his team. recently had a…read morevery scary wisdom tooth removal, along with three other teeth the wisodom one of which was in my sinuses! Naturally, I was nervous, but the dentist and the whole team were incredibly kind, thoughtful, and patient throughout the entire process. Even though no one wants four teeth removed at once, they made the experience as comfortable as possible. I'm still in the healing process, but I can honestly say it wasn't as bad as I expected thanks to their care and professionalism.

Procedure was done professionally and surgery went very well. However, The billing department is…read moreextremely incompetent. It took over 6 months to get the insurance claim processed after I paid the full bill out of pocket. They do not seem to be knowledgable in common insurance procedures from BCBS/delta dental. They submitted my claim to the wrong insurance location, did not submit the required documentation, and did not inform me when my claim was rejected due to their improper submittal. I had to make multiple calls to my insurance and their office to get the claim sent correctly (essentially doing their job). Office manager Crystal was not very professional or understanding over phone/email and does not respond to most inquiries. Comes off as rude or annoyed when asked to seek a solution in working with my insurance to get me reimbursed. Despite my best effort to remain polite while they displayed no sense of urgency after i paid in full, thousands of dollars.

I initially liked and trusted my previous dentist at this office, but after they moved, I was…read morescheduled with Dr. Ke (David) Xu. Unfortunately, my experience with him was negative enough that I no longer feel comfortable being treated at this practice. He tries to come across as direct and humorous, but I found the approach unprofessional and uncomfortable. He also seemed more interested in making conversation about my workplace and stocks rather than focusing on the appointment. My main concern, however, was his treatment plan. He recommended a crown for one of my front teeth--an issue another dentist later resolved by simply shaving the tooth slightly, which took only a few minutes and required zero crowns. Dr. Xu also recommended a total of six crowns, which immediately felt like a red flag, especially when he described front-tooth crowns as "jarring" and asked that I pay the full cost of all six upfront in case insurance didn't cover it. My new dentist emphasized preserving natural tooth structure, and that approach fully resolved my problem. Based on my experience, Dr. Xu's recommendations did not align with that philosophy. While I can't speak for the entire office, this encounter left me with concerns about overtreatment. Experiences like this contribute to distrust in dental care--especially in communities already hesitant to seek treatment.

I came to Catonfield Dental with a serious tooth infection that was causing me fever and visible…read moreswelling. The dentist took an X-ray, confirmed the infection, and referred me to a root canal specialist -- which was understandable and professionally handled. However, after the specialist told me the tooth needed to be extracted, I returned to Catonfield Dental in pain, still with fever and on antibiotics. What truly upset me was the receptionist's attitude -- she showed zero empathy, was rude, and scheduled my appointment four days later, even though I explained I was in urgent condition. I'm not upset with the dental staff or the referral to the specialist -- but the lack of care and compassion from the front desk was extremely disappointing. When you're in pain and need help, you expect understanding -- not indifference. PS: The lady at the front desk gave me the appointment four days later, on July 25, 2025.

Dr. James Babiuk is one of the best medical professionals I have ever dealt with. He and his staff…read moreare caring and pleasant. They go out of their way to make you feel comfortable. He does excellent work, and he's fast. I won't go anywhere else.

Dr. Vince Penesis is wonderful! The entire office staff is beyond pleasant and I could not have…read moreenough positive words to describe my experience. My initial phone call to schedule an appointment was even a positive experience! The receptionist was friendly, considerate, helpful, and precise describing what I needed to bring and what to expect. The hygienist was supportive, thoughtful, and kind. The checkout receptionist was so friendly and considerate. Dr. Vince Penesis had extensive knowledge of my autoimmune disease, Sjogren's Syndrome, which is rare to find and necessary given the effects Sjogren's has especially with dry mouth. I have had Sjogren's for 24 years and he gave recommendations I have never received! Thank you so much for everything Endodontic Specialists of Illinois! I highly recommend and will continue recommending to everyone!

April 23, 2021 My daughter has had hopefully only two procedures done at Endodontic Specialists of…read moreIllinois both by Dr. Vince Penesis. One was a root canal. Dr. Vince Penesis took the time to explain everything to us. What to expect and what could be our next step. Patiently he answered all our questions with the utmost respect. The second procedure was a tooth bleaching. Again he took the time and explained what was done, every outcome, and then our options. Everyone in the entire office is friendly, kind and honest. All Covid procedures are followed professionally and to a T. I highly recommend Endodontic Specialists of Illinois and Dr. Vince Penesis! If we have to... we'll be back! ;)

Had a very good first experience. About to start further treatments. The staff was very…read moreprofessional.

Back to 5-stars we go. I won't oversaturate this, but there is no doubt in my mind once again why…read morethis place is "Elite." Dr. Aneel Belani may possibly have the best sense of customer service I've ever witnessed. This is a business that knows how to make a error right again, and without delay. I will continue to recommend them to everyone with no reservation of any kind.

This Dental Group is exemplary on all fronts. From the front desk, to their dental support staff,…read moreto their clear and upfront billing approach...and up the ladder to their leader, Dr. Gallos, who is always compassionate and focused on getting every treatment approach perfectly accurate. Not to mention that Dr. Gallos is fluent in all facets of dental needs, from a cleaning, to affects of clinching, on to a filling and even completing comprehensive root canals. You just don't see this, nor can you hardly ever find such comprehensive support from any dental practice within Illinois...having one Doctor capable of all these things. This is an exceptional practice, with an excellent leader!

While the dentist at this practice is highly skilled, our experience with the office staff has been…read moredeeply disappointing and stressful. We have repeatedly encountered unprofessional behavior, including being spoken to in a condescending manner, interrupted, and even yelled at over the phone--making it nearly impossible to voice concerns or ask questions. Additionally, there have been ongoing issues with insurance billing. Despite confirming coverage and accurate information with both of our insurance providers, the office has continued to submit claims incorrectly. When we've tried to bring this to their attention, instead of resolving the matter calmly, we've received harassing and aggressive phone calls--sometimes while caring for our 2.5-month-old baby at home. Most concerning is the unwillingness of the staff to allow communication with a manager or the dentist when we requested help. Threatening to send a patient to collections while refusing to acknowledge or correct their own billing errors is unacceptable. Because of the repeated mistreatment and lack of professionalism, we will not be returning to this office. Patients deserve to be treated with respect and to have billing concerns addressed, not ignored or escalated through hostile interactions.