Best customer service and delivery of a major appliance (refrigerator). Took time to deliver and…read moreset up properly and make sure it was all working. Even willing to remove doors to get it where it needs to be (the other stores won't do that!). Don't mess with the 'big box' stores, F&H has them all beat in knowledge and courteous staff that go the extra mile. Mind you, they only carry GE appliances, but do your research of what you want and they will order if they don't have in stock. You won't be disappointed.

Purchased a refrigerator this week from F&H and what a wonderful experience from start to finish…read more 1 day delivery and friendly, fast service from sales to delivery. I am recommending you to everyone I know. Also happy to buy local. You have a new very happy customer. Thank you so much.

Max Appliance is the absolute best when it comes to appliance repairs. We have had Max out to fix…read moretwo different dishwashers at two different houses, as well as both our washer and dryer. Communication is easy and great, and they are always super fast to respond and quick to come out and make the repair. Max is kind and super knowledgeable, and he's always been able to fix whatever the issue is at a reasonable price!! I highly recommend contacting them for any of your appliance repair needs.

A year later update. My hubby did not believe that the circuit board was unobtainable and did some…read moreresearch. He found the part and ordered it from a vendor in Charlotte and replaced it himself. I'm happy to report that the refrigerator has been running great ever since. Many friends/family have since reported similar experiences with repair people who suggest buying new vs repair. I understand their position because things are often not made to last. But it's an expensive option, so do some research. Again, Max was nice and did help us figure out what was needed.

I needed repairs on a dishwasher and stove vent. They responded quickly and were able to accurately…read morediagnose and repair the issues. Their prices were very reasonable, especially considering multiple appliances. Scheduling was easy, and Chris was very knowledgeable. My appliances are older, so I know I will be giving them a call again soon!

Unprofessional to sum it up. Set up an appointment with Chris to be seen between 12pm-3pm days in…read moreadvanced. Sat home and waited. 12pm rolls around and I call his business number and an employee answers. I ask if I'm scheduled to be seen today and she states that there is a three hour window where Chris can arrive. Fair enough, I thank her and hang up. 3pm rolls around. No text, no call, no follow up. The least this business can do is offer a courtesy call to inform me that they cannot make the appointment. Instead they leave you waiting and make you waste your time. Don't let this business waste your time like they did mine.

Be aware that the owner of this company attempts to charge a 10% Federal Tax and charge NC Sales…read moreTax based on the county where he resides as opposed to the county where the work is being performed. When questioning the federal tax, he stated, "tell that to uncle Sam and the cost of doing business within the state of North Carolina as a sole proprietor."

Very good. Efficient and very reasonable. Maintained good contact! Worked quickly and efficiently…read moreand explained clearly what the problem and how to avoid and reoccurrence.

Luis Manchola is an excellent professional appliance repair person. He was recommended to us by a…read moregood friend and neighbor in 2011 and since then has repaired many 15 year old + appliances and installed several new ones in our home. He was able to figure out how to modify a new gas cooktop when the big box store contractor it was purchased from could not. He communicates promptly, arrives when he says he will, is thorough with the repairs and charges a more than fair price. He is trustworthy. I would highly recommend him for appliance service and installation.

Luis is awesome - returned my call right away, and came out asap for a non-urgent repair of an…read moreolder refrigerator. He assessed the problem quickly and accurately, and had it fixed in no time. Pleasant, prompt, and very professional. Highly recommended...thanks Luis!

I recently have a good experience. My vacuum broke right before I was due to host a holiday event…read more I was able to drop my machine off and receive a diagnostic call within 24 hours. My repair was also more than the cost of replacement for the machine and the business was honest and took care of recycling for me. I love a business with integrity.

They always have needed accessories, bags, etc. in stock, and repair services are dependable and…read morereasonably priced!