As a prospective renter, my experience was very poor. The man who showed me the apartment I was…read moreinterested in was very nice, but didn't know much about the property or me (he was waiting in a different unit than the one I wanted to see because he got mixed up). That would have been fine. But what really annoyed me was the application process. The management is not familiar with more modern ways to verify employment and income (such as third party service) and insisted on unredacted pay stubs - which is much less secure. The interaction as we went back and forth was rude and reminded me of scammers trying to get one to divulge information urgently (because so many people are interested in the apartment!) at the cost of better judgement. In trying to get more information from me they cited their "policies" but being unable to articulate why their policy insists on having the information I didn't want to share (like my pre-tax deductions) This conversation was not with some mid-level employee but what seemed to be the owner. I should hope he could articulate the reasoning behind his own policy! To me, this company clearly orients themselves to customer service of property owners, not renters. Which fair enough, but it doesn't mean I have to like it. To the reader/renter: Don't let these people bully you!

I am very excited to lease with Rent the District. My roommates and I found a beautiful home on…read moretheir site, and from my very first correspondence with Hanna via phone, the communication has been flawless. Prompt responses to emails, quick answers to phone calls, transparent updates throughout the process, and even reassurances to call you back if they are tied up at the moment (and they actually call back as soon as they can!) Since my roommates and I are all out of town at the moment, and unable to tour the property in person prior to signing the lease agreement, Hanna assured me that her assistant Johnny would send me a video tour the following day. And sure enough, the next day - Johnny had a detailed video tour of the home in my inbox. Any question I had about the property, Johnny was able to answer. We so look forward to working with Hanna and her team during the duration of our lease agreement. If the last week is any indication of how our experiences will be as Rent the District tenants, I very much look forward to staying at this property. Hanna and Johnny were both very friendly, and professional. I will recommend Rent the District to any of my friends who look to rent or have property management services in DC. Thank you again!

When we first started with Scout Properties, things were great. Our first manager, Nick, was…read moreprofessional and easy to reach. But after Victor took over, everything went downhill fast. I'm not sure Victor ever really knew who we were and I can't be sure he ever visited the apartment before things really went to crap. He completely missed a major toilet leak--even after the tenant moved out--which left us with a cumulative $5,773.14 water bill. Then Scout didn't handle the tenant's voucher renewal properly, with no warning to us, which made the tenant move out early and cost us rental income. Even worse, we've now been stuck for several months without a tenant and have had to cover all the turnover costs ourselves. Despite that, Scout still charged their full management fees while barely responding to us. All of a sudden, Scout dropped us as clients (including our neighbors who were clients also), kept the fees, and stopped returning calls. Our next‑door neighbors had the same experience -- and told us their tenant was even offered an apartment at another property managed by Scout. Everything started fine but turned into one expensive, stressful mess. Don't hire Scout Properties unless you want poor communication, big bills, and months of lost rent.

You get what you pay for, their units aren't that expensive, and it's for a reason. I thought I…read morescored a deal when I recently moved into a unit on Bunker Hill Rd (early June) managed by this team, however, I have had a mixed experience. While some communication has been responsive, the overall condition of the apartment and follow-through on certain issues have been disappointing. Upon move-in, the unit was not thoroughly cleaned. There were hardened food splatters in the microwave, a dirty stovetop, stained cabinets, filthy outlet covers and light switches, and windows that looked like they had never been cleaned. One of the bedroom windows didn't open at all. The living room and bedroom floors were also worn and splintered--rough enough to tear pieces off my mop while I was cleaning. I submitted an inspection report with photos and received a response from the property manager acknowledging the concerns. A bathroom wall hole was patched (though the repair was done without any coordination or notice), and I was told the chipped toilet tank issue was being reviewed with the landlord. As of now, I haven't received a follow-up. I was also told the technician would be reminded to be more mindful of cleanliness, as the workspace left behind wasn't ideal. The most concerning issue, however, was finding a roach inside the microwave--before I had even used it. That was the final factor that led me to submit an early lease termination notice 22 days after receiving the keys. I'm giving 3 stars because rent payment through the portal was convenient, and Victor did respond to some of my concerns (however, it felt like he never responds to an email in its entirety). But the move-in experience, unresolved maintenance issues, and poor communication has bothered me entirely. I hope more attention is given to preparing units for future tenants and being more efficient in communication.

Resideone was responsive and very professional. Anytime when I have questions or concerns, they…read morecover it. I would highly recommend

Reside One made the whole home buying purchase nice and easy! I highly recommend to anyone in the…read moreMaryland area starting their home buying journey!

May have been a competent company at one point, but certainly no longer. In the 18 months we…read moreworked with Ed, his company mismanaged the lead inspection process (costing us thousands), mistakenly charged us for maintenance and repair that was the tenant's responsibility, failed to coordinate with our HVAC company on maintenance and payment, failed to remit monthly payment for the correct amount due, and failed to coordinate and communicate with me regarding the renewal process for the tenants. I would avoid.

I've been using Edward as a property manager since July 2020 (i've used 4 different firms over the…read morepast 15 years). I found him after interviewing about 9 firms, and then went with him after speaking with 5 of his references that he provided. He was very transparent when I first connected him and he would quickly answer questions about his management style, company and staffing profile. Perhaps the worst part about Edward is that its hard to find anything negative about him (LOL). He's just the most even keeled person I've ever dealt with... He deals with everything in a calm, paced manner. He's definitely not pushy, and treats everyone with respect, and has the gray matter to anticipate and work through problems before embers turn into flames (and we've had many embers thrown at us over the years, so he's battle tested at this stage in my eyes). One example: a few years back, the unit he was managing for us had a heating issue. The parts were on back order (early pandemic related shortage), and without asking, he went through multiple hoops to try to procure the parts needed, and then checked the weather report and because of an upcoming temperature drop he went ahead and provided backup heating device to the tenant to head-off a potential heating emergency before it happens. Lets roll the clock forward: While your mileage may vary, for me, I have had several documented occasions when I sent him an email near midnight and he responds within 3 or 4 minutes afterwards. I think one time I sent him an email way later than that which was meant for the next day, and he immediately responded. IIRC, I scolded him slightly for not prioritizing sleep over a low priority email from me LOL... but that's just how he's wired. His demeanor also extends to how he hires his staff. Again, the people he's brought on seem very even keeled and are active listeners. Also, it appears he's scaling his company in a methodical fashion. When I first spoke to him 5 years ago, I think he had about 200 properties they were managing. I know he's grown beyond this, but I haven't felt any difference in the orchestration of the work. This was a huge problem for me with a previous firm where as they grew, the wheels came off. Also, with his being a registered agent in Maryland, I'm already set on using him if we hit the market for anything. He's also served as an honest sounding board a few times we considered moving on something.

I feel bad for you if you live in a community that is managed by this company. The only reason I…read moregave them one star is because I can't give zero stars. This is by far the WORST management company I have EVER dealt with. If you have a problem, too bad. They will not respond, and when they do, they will argue with you and you have to follow up 5 times before getting anything done. When it does get done, you have to follow up with them again to get it done right. I wish our community would use a different management company, but I'm sure they are linked up some how. Awful company. If you are considering using them, run, burn their number, retract your email, whatever you have to do!

Simmons management is nothing short then a shining example of what not to be, as a so called…read moremanagement company. My HOA currently use them and can honestly say I've been truly disappointed the board will not toss them to the curb.

Lindsay Carpenter has been so patient and I literally counted just this year alone to date, I had…read moreemailed her 40 emails about 2 separate apartments regarding and what it involves since roommates are involved. Each time she responds right away and with grace and never rude despite I had so many questions. My daughter lived here for one school year already and we feel Domain is clean, quiet, and safe. Lindsay is very professional and responsive. We appreciate working with someone who is present to address any concerns immediately. So overall this is why we now recommended someone else to apply for the coming school year and our other daughter is planning to live at Domain for the senior year. Thanks Domain for Lindsay.

We rented an apartment in College Park for almost 3 years and prior to moving in (August 2022) we…read morenoted in our application and rental forms that the stovetop was damaged. We provided time-stamped pictures as well to show the issue. The stovetop was never fixed and Domain has charged us now ($225) for the repair. As frustrating as this scenario is, there has been NO response from Domain despite repeated phone calls and emails. Domain is a nice place but they have treated us with ZERO respect on this issue after dutifully paying them $2000 a month for almost 3 years. I would NOT recommend Domain to anyone who needs a place in College Park as their unwillingness to respond to a simple issue shows a fundamental lack of respect to a paying customer.

Ola was absolutely amazing. From the initial phone call inquiry to signing the lease he was…read moreprofessional, transparent, followed COVID19 guidelines, and welcoming. He made sure he found me a space within my budget, and the space had the amenities I wanted. Most importantly he made sure the space was safe and secure which was my parent's priority when I started looking for a new space. I would highly recommend his services to others.

Leeds was a solid property management company. They were responsive to our calls when we needed…read moresomething fixed. Ola was very flexible during our move into the townhouse and was always friendly and responsive.

Can't beat the location and convenience ... Building management is on site and very responsive …read more.. each apt is owned by different owners, so each unit can vary in decor, condition, furnishing, and rent $/mo ... It is an older building compared to the surrounding new buildings like TROW, The Standard and Union, but overall, it is fine for me and saves me a loads of $.

The one perk of College Park Towers is the price. There are very few places in CP where you can…read morefind rent for $650. That being said... you get what you pay for. Don't be fooled by the recently remodeled entrances. Most of these apartments are filthy and in desperate need of renovation. About once every few weeks, we would get notices to clear our kitchens to make room for the roach exterminators to spray. There is also a rodent problem. Lovely. Terry, the secretary who runs the front office in Hartwick, is incredibly rude and clearly has no greater pleasure in life than imposing ridiculous fees on students. They charge $75 cash to move in, $10 cash to use your spare key (it increases each lock out), and $600 for their "limited" parking (although the lot is never completely full.. ever). In addition to her miserable job, she has the most unsympathetic attitude and should be avoided at all costs. Because each unit has a different landlord, there is a wide range of conditions in each apartment. However, the average unit will have outdated appliances, matted carpets, and a general air of despair. Your neighbors will be loud frat boys who weren't cool enough to get a bed in their satellite houses. Expect an aroma of weed and trash. For anyone avoiding rising rent costs, I recommend living ANYWHERE but CP Towers. There are smaller apartment buildings on Yale and Dickinson for the same price point without the crooked management.

Nurith pays attention to details, is responsive, efficient, and timely in addressing any deadlines…read more The contractor that she brings onboard also provides quality services.

I am a tenant and really appreciate the attentiveness NLR always shows when I raise a concern. I…read morealso appreciate the fact that the service people they send to make repairs and highly experienced and reliable, plus they tend to be local small business people. A recent example: my AC went out on a Saturday during the brutal heat wave (110 heat index). Fiona at NLR kept in contact with me all day and was able to have a repair person at my house that evening. He diagnosed and fixed the problem within 30 minutes. I was so relieved and am very grateful for her support.