Earlier today around 12:35pm I was on my way to work when this van C33 almost ran me off the…read morehighway. It was very uncalled for and aggressive. I have spoken to the company but, still will like to give a warning for anyone looking for an assisted transportation because there are people who are recklessly driving. The man was an almost bald black man with glasses and he had no care. I was very warned and panicked but was able to gain control. He doesn't use any blinkers and is just overall a bully on the road. This is not the type of person that should be driving and I hope this employee will learn to do better on the road. My car has cameras and I'm happy to have been able to catch the company name and the car number so this employee can learn from his wrongs.

My now go to transportation non emergency wheelchair transportation company in Westchester. I was…read morenew to finding transportation for a wheelchair bound relative of mine (that wasn't subsidized by any service) and I'm really happy to find Assisted Transportation for a taxi on a major holiday. I'm always apprehensive when booking something like this because you never know how smooth or not smooth things will go. Everything went great that day. I like their minivans, doesn't seem to much of a production to get her in and secured. There is room for 1 or 2 additional people that may be traveling with the person (we had an aid with her). They were on time and patient. I'm already using them again.

Professional, friendly and punctual. Great door through door service to assist an elderly parent…read morewith a cataracts surgery procedure and follow up. Ride a Wav took the stress away and ensured safety from start to finish. Highly recommend!

I will not be using again. I do not write reviews at all, but I do not like people that take…read moreadvantage of sick elderly people. Being charged extra for an appointment that ran 15 minutes late due to no fault of my mother is not right. The charge was automatic and not authorized. Not to mention we have waited on multiple occasions for the driver to return to the tune of two hours one time. They graciously refunded us $10. What a joke! Stay away if you don't want people bilking you.

I get picked up early in Ridgecrest and have had a couple different drivers and hands down the best…read morein the county, trust I've used them all. Absolutely highly recommend them and wish I could use just them but no more chasing a company. Now we can ask but no guarantee

In trying to remember what the"hand is quicker than the eye' EMT forced on me it finally came back…read moreto my memory that he did a fingerprick glucose test on the street without supervision or orders! I was not asked if I have diabetes and have a doctor who checks these things! Also have my own blood pressure monitor who the hell needed this idiotic child who does imitations of president Trump! This puncture of my skin may have been illegal since I've checked this out and learned that only a licensed paramedic can perform more invasive advanced testing without orders from a superior/or supervision. I also checked to see if they have licensed paramedics on these ambulances. I read that the crew consists of 2 EMT's. There was a third female person there for an unknown reason but it seemed that this person was wearing street clothing and was not wearing a uniform. Also this idiot seemed to make his own decisions so they can get a gold star for gouging. These little fingerprick testers cost$ 11.99 in most pharmacies and they have the nerve to bill for $500! For what ? Is there a cover charge for entertainment? I cannot get the names of the three creeps to check on their credentials. I would love to report this and tell a judge what happened to me by unintentionally falling sleep while resting on a bench!I' also love to stick my foot where the sun don't shine on the 911 idiot who stated I "passed out". I'll figure out a way. Idiot told me there was "no charge" or I would not have let him touch me. I also found out their "services" can be refused. They will give you a hard time and torment you for hours since they're terrified of liability lawsuits. They're busy covering their asses without any regard for the poor "marks" they take advantage of. Their office person sucks and would not give me the name of her supervisor or the fmily who owns this rinky dink gouging operation. I found the owners names the "minervas" and "friend". The usual set up. I never had a more disgusting experience nor have I ever come across such greed before with other situations with emt's. Horrible "learning" experience. I will never trust them again!

This "Medical Transport" Company is extremely unreliable even when a Hospital calls them to set up…read moreyour SCHEDULED Transport. My transport was 4 that's FOUR hours late while I waited in a hospital with a broken hip. The Head Nurse called them repeatedly and was given every excuse you can imagine. When they FINALLY arrived I was told by their " EMT's" that I was NEVER put in their schedule and they were headed to pick someone else up until their Supervisor called them to respond to my transport. Also, please be aware you are allowed only 1 bag of your personal belongings during Transport and if you are leaving a Hospital and have some of your OWN medicine that was held by hospital pharmacy you are NOT allowed to have it on you whether it is a Life saving medicine. Do not call this company.

This is the worst transport ever. Think of your loved one waiting to go to the doctor so they can…read moreget their meds and no one shows! This has happened more then once! Never Again!

I had heard nightmare stories about ambulette services -- drivers showing up hours late, no-shows,…read moreetc -- so I was nervous making my first appointment with TrueCare. Turns out that I had no need to worry. TrueCare showed up on time, loaded our wheelchair safely, and got us where we needed to go without any hassle. They even offer weekend pickups. Their office staff is polite, and it's easy to reach someone by phone. I highly recommend them for trips in Nassau and Suffolk counties.

Yeah, it's a new company, so give some slack, but they did get me to my appointment late, so I…read morecould not see the doctor. Perhaps in time, they will realize how far Manhattan is.

I tried for days to get a ride to Newark from Cold Spring and got no responses from anyone but…read moreAccess Transportation. Excellent communication, ease of reservations on the app. Our driver was early and an excellent driver. The car was so comfortable! They even supplied complimentary cold bottled water. I would use them again in a heartbeat.

This is my first time using this service and I have to say it's been great so far…read more Early morning airport drop off and pick up on my return. The App works well. Drivers are very friendly, courteous and on time. I definitely recommend. Look forward to future trips. James

Unprofessional company I just called to complaint to…read moremedicaid transportion DO Not Use Company!!

Excellent service, they are always on time. ready to help, always with a smile and the cars are in…read morevery good condition and clean.

My sister and I had to maneuver our mother to the ER (non-emergency/ 911). We are not from the…read morelocal and so just started searching local companies. How extremely fortunate we found Green Trips! The dispatcher was knowledgeable, quick and professional. Within 30 minutes our wonderful driver, John, arrived. He was courteous, helpful and kind as he helped us get my wheelchair bound mother down 15 exterior steps. Highly recommend - thank you Green Trips!

With less than one day's notice, Peter and John at Green Trips help orchestrate a pickup and two…read moredifferent medical drop offs with a final return for my mother and her aide. The driver was on time, helpful in getting her wheelchair in the vehicle and courteous. I would not hesitate to use them again.

Very unprofessional trying to scan a senior citizen out of money telling me I never used a…read morestretcher I only used a wheel chair don't use this company they lie.

Driver by the name of Sal , came into my facility and turned around a bad ! First encounter EVER &…read moreI'll never forget . He made the grumpiest of patients feel good . God Bless him