Tom Rotella was my property manager for over two years. He is friendly and personable and quite…read moreknowledgeable about the VT rental market. During the two years that Tom worked for me, I was mostly satisfied with his work. Our phone communication was always good; his email responsiveness, however, was not always the best. However, after my recent experience with him, which resulted in the termination of our working relationship, I must say I have come to question his judgement, integrity as well as accountability. Problems arose when I decided to raise the rent in one of my units this past summer and asked Tom to notify the tenants in spring. For months he assured me that everything was fine, the tenants had been notified and, when renewal time came, a new lease had been signed. However, after we failed to collect the new rent amount for several months in a row, I contacted my tenants, at which point it became clear that Tom had never pursued the lease renewal. Tom Rotella has let me down in a big way by failing to have my tenants sign an agreed upon lease renewal with a rent increase, which resulted in their tenancy becoming month-to-month as well as hundreds of dollars in lost revenue. Once I confronted him with the evidence and asked to see the lease, he stopped responding altogether. I wrote Tom one last email, giving him a chance to clarify and possibly rectify the situation. He has not responded to my email to this day. I therefore cannot recommend Tom Rotella to anyone looking for a reliable and dependable property manager.

Tom Rotella was the third property manager I had for an investment property in downtown Burlington…read more I wish he had been the first. After an extremely negative situation with another firm that I think is now out of business, I was referred to Tom, who got my property back on track and made it profitable for the very first time. He is efficient, courteous, professional and maybe most importantly, ACCOUNTABLE. If you're looking to take care of your tenants and get the hassle of owning rental property off your back, call Tom.

We hired Chad and KMK several years ago to take over from our last property manager who left us…read morewith a lot of technical debt. Chad and his team (esp. Pat) have put in long hours to help manage everything related to our units, even getting down in the paperwork weeds. Highly recommend.

Can't imagine property management and landscaping getting any better; Chad is a true throwback to…read morethe hardworking, "git 'er done" guys that Vermont was built on. If you have a project, Chad will not only get the project done, he'll do it with a smile, and likely for less money than you think is possible. A true gem in a world that is dominated by promises, Chad actually follows-through. Highly, recommend.

Nancy Jenkins' team represented the sellers in our home purchase, and our experience has been…read morenothing short of a nightmare. Shortly after moving into the home, we discovered extensive concealed material defects that have ultimately cost us over $100,000 in repairs. We found black mold in the basement that appeared to have been deliberately hidden through fresh paint and the removal of carpeting. We also uncovered severe water damage stemming from a second-story balcony, which caused significant structural deterioration in the primary bedroom. The damage was so extensive that we had to completely remove the balcony and replace the rim joist and other structural framing that had rotted away. Much of this damage had been concealed with new trim, siding, and other cosmetic updates designed to mask the underlying problems. We also found newly installed trim covering rotten sheathing, with no building wrap behind it. To make matters worse, when our inspector identified several issues that had not been successfully concealed, Nancy Jenkins' team recommended that we obtain repair estimates from the homeowner's personal contractor, stating that they trusted him. We later discovered that this same contractor had performed much of the work used to hide the defects and provided estimates that dramatically understated the true cost of the repairs. We relocated from Colorado and put our trust in the professionals involved in this transaction. Instead, we inherited a home with extensive hidden damage and an overwhelming financial burden. Based on our experience, I cannot recommend Nancy Jenkins Real Estate. We found the level of transparency and ethics throughout this transaction deeply disappointing. If zero stars were an option, that is the rating I would give.

We highly recommend Kristin Ouellette, a consummate professional, and the team at Nancy Jenkins. We…read morehave had many property transactions over the years and this was the best. We arrived in Vermont the end of October 2020 during COVID19, having never visited before and determined to make this our forever home. Finding Ms. Ouellette was the result of a cold call after reading many reviews about realtors. She got back to us immediately and then it was an almost daily exchange of information as she familiarized herself with our needs and presented options. Our first contract revealed many problematic conditions as we did our due diligence. We terminated the contract and the sellers became belligerent. The team at Nancy Jenkins added their amazing knowledge to the problem in support of Ms. Ouellette. We were referred to additional professionals as necessary and the problem was resolved. We moved seamlessly to another purchase contract thanks to Kristin's focus and confidence. That contract was smooth sailing and we closed on the property early. I highly recommend this team, and particularly Kristin Ouellette - our first Vermonter friend. Thank you Kristin!

Read the listing here for this company. Tried to call them about handling the mgmt of our…read moreBurlington condo, which we are going to rent out soon. Called at 2pm, which I saw is outside their (strangely limited) business hours, but thought I'd leave a message and they'd later call me. However, got: "This call is being recorded." Then on-hold music which I hung up on after a minute. So I can't say I've done business with these folks, but I can say it's kinda sad when a business is "open" only about 8 hours a week and can't even get their phone system to handle voicemail messages. Seems Fusion isn't a serious company and should be avoided when practical.

Fusion is the management company for Burlington and surrounding areas. Ricky is communicative,…read moreresponsive and pragmatic. I can trust that any problem, emergent or not will be handled swiftly. At any moment there are multiple ways to reach someone - email, text or call.

Michaela was amazingly helpful, always available. Showed me over 60 houses before finding the…read moreperfect one. Never felt like she was trying to sell me something, very objective and informative. Would and will be referring all my friends to her.

Michaela was an excellent real estate agent. She happily showed me many properties I thought I'd be…read moreinterested in (including those she probably knew I wouldn't like, but wanted me to see as many as possible to make a well-informed decision). She ended up finding me a property that I would've overlooked as it didn't have every single criteria I had initially wanted. I'm so glad I looked at the one she found because I bought it and couldn't be happier. It ended up being a better choice than any of the ones I had thought I'd be interested in. One of the best things about the pro- cess was not having to schedule any of the showings. She knew my schedule and just told me where to be and when. It certainly made my life that much easier not having to do all of the time-consuming work of organizing and setting up showings. When it came time to do the negotiations and closing, Michaela was on it through the entire process. I didn't have to stress about anything as she went to work on my behalf to get me the best price. When my initial lender informed us that they couldn't close as soon as the seller needed us to, Michaela quickly brought someone else in and made it happen by the time the sellers needed to close. If it weren't for her speed in getting things moving, I would've lost out on the property as there was another buyer ready to go. I felt completely comfortable at the closing and throughout the entire process knowing that Michaela had my back and that she knew exactly what she was doing. I would highly recommend her to anyone who wants a responsive, friendly, and informed real estate agent.

I live in a property managed by Nedde real estate. They are one of the best apartment management…read morecompanies I've ever lived under. They are extremely communicative-they answer emails almost instantaneously. They have also been very good about getting things fixed when they break. I've never left a review for an apartment before, but they really are very great.

Services Ive used: snow removal, lawn / garden cleanup…read more -Great communication -Completely reliable -Great work ethic -Great front office help -Hayden is the point person Ive dealt with for 3 years - he has great pride in his services