As someone who heavily relies on reviews to make informed choices, I am writing this to provide a…read morefair and factual accounting of my experience with 9 to 5 Pets. We have officially terminated our relationship with this company following repeated incidents of unfulfilled instructions and safety violations. The owner, Jennifer, called to address these final issues. Her exact response was, "I'm sorry we cannot meet your level of service." To be clear, the "level of service" we expected was simply that our cats' litter box be cleaned, our basic safety instructions be followed, and unauthorized guests not be brought into our home. This is not an extreme expectation; it is the baseline requirement of professional pet care. Our issues began during a prior booking when a sitter routinely brought her young child into our home without our prior knowledge or consent. Our home is not childproofed, making this a significant liability and a violation of privacy. I brought this directly to Jennifer, expecting no future protocol violations. Unfortunately, our most recent trip proved that oversight remains a systemic issue. We returned home at 11:00 AM immediately following a scheduled final morning visit to find the following conditions: Neglected Sanitation: The litter box was entirely full with no fresh litter added. It had been neglected long enough that our two cats resorted to urinating and defecating on the floor outside the box. Safety Protocol Ignored: We explicitly instructed that the cats could enjoy the lanai during visits, but must be brought inside with the lanai door securely shut upon departure. Leaving this open during a Florida summer is a severe heat hazard. 9 to 5 Pets completely ignored this safety directive. Lack of Home Maintenance: Dried cat spit-up was left on the floor for days, indicating the sitters were not actively inspecting the living spaces. HOA Non-Compliance: Basic requests to return the garbage cans to their proper place were ignored. They were left out for days, resulting in an official warning from our HOA. Every instruction violated was clearly outlined in our routinely updated online profile. Jennifer's dismissive response proves that 9 to 5 Pets does not take accountability for failing to meet basic industry standards of cleanliness, safety, and communication. If you require a service that respects your home boundaries and ensures the baseline well-being of your animals, I cannot recommend this company.

They're requiring me to fill out an email with all my personal information before I even have a…read morechance to have a conversation with somebody. It doesn't feel right and it's certainly not how I want my pets to be treated

My dogs and I love B3! I am thankful to have found a locally owned and operated dog sitting /…read morewalking service who is trustworthy in my home and compassionate towards my pets. Over the years Bryan and his team have taken care of my dogs while I am at work or out of town. They are reliable and punctual and always send cute pics and written updates for each visit. I always have peace of mind knowing my pups are having a blast when B3 visits!

Bryan and crew are simply the best! Nobody else I would trust with my pup. I've used for walks and…read moreboarding and my neighbors have used them as well

Super easy and friendly with great communication as well. Would definitely recommend!read more

I'm so happy that I chose Pawsitive Pet Care! Mayra was so incredibly caring and my cats who are…read morenormally pretty shy opened up to her and felt very relaxed. She was incredibly careful to follow all the instructions I left for her and sent me pictures every visit. I can't say enough amazing things about her! Thank you Mayra - you're now my permanent sitter

Whenever we need to go out of town we know Dakota is well cared for. We have her picked up and…read moredropped, which is a set in our trip prep that we don't even have to concern ourself with. We get pictures and text messages throughout our trip showing how Dakota is included in her host families daily lives. We have been using DogJogJax for years and will continue to use them for years to come!!!!

I recently learned about this service from a friend.Offered is in home care, as well as house…read morevisits and walking services. The first place I looked for reference was Yelp and there was nothing. So I took a chance and gave Theresa Mc Afee (owner) a call. We chatted for a bit then made an appointment to do a meet and greet with my dog. As I arrived at the residence I was already impressed, lovely established neighborhood, well kept yards, lots of green and many trees. Theresa greeted us warmly at the door and welcomed us into her home. She has her own dog and at the time of the visit was keeping two other "boarders". My dog Winston did the required dog greeting ritual with the other dogs and then they all went out into the well kept and clean yard area.No pens!!!! I was already at ease. Theresa and I chatted for a while and discussed my needs as well as what her services will be. By the time we finished chatting we agreed I would bring Winston for an overnight to see how he fit in with the pack. I returned several days later and dropped off the dog, his food and blanket and went on my way. When I returned the next morning to pick him up everything was calm, no barking dogs or insanity often found at larger boarding facilities. A happy and calm dog greeted me at the door. Theresa stated he was a perfect guest, and I have found a perfect place to take my "baby". If you are looking for an in home care spot for your pet, this has to be the place. Your dog will have professional, personal care, walked or run if you request and never be left alone at night. One of the most impressive and sweet things I experienced, Theresa sent me a few pics of Winstons activities during the day. The one I liked the best, on Sunday morning he was allowed to curl up next to her husband and watch the news, just like at home.

I can't even begin to explain how grateful I am that I hired this company - my husband and I were…read moregoing out of town for two whole weeks I spoke with the owner Charlotte and I explained my situation to her and she recommended two 45 minute visits and then a 15 minute at night just for bedtime because my dogs have to stay in a crate if I am not home. I also have two cats and my boy cat needs medication every day. He takes it fairly easy, but you still need somebody who knows what they're doing. So the first visit in the morning is a 45 minute visit the dogs get fed,and they take the time to go outside and really play with the dogs and throw the ball for them and make sure they get their exercise. While they're outside, she came in and gave the cats their wet food and the one his medicine and also cleaned out and checked the litter boxes and the water daily. On either of my first or second day, I got a phone call that there was a lot of blood in the house and one of my cats was bleeding profusely. She sent me a photo and I know the cat had a little red raspberry in that spot and I assume that either he bit it off or it got scratched off. it was quite a bit of blood and it wouldn't stop. Between Dana and Charlotte they took the cat to the vet who numbed the area and did something to stop the bleeding They also knew a Carpet Cleaner who came in the very next day and cleaned my chairs and the carpet. Dana and Charlotte went through and thoroughly cleaned my house because there was blood on the walls, on the floor, and everywhere I can't imagine another pet sitting company going to the degree that they went to to make sure my animals were safe and that my house and furniture was not ruined oh, and every visit I got several photos of each animal, which made me happy as well

I already knew Kitty Chicks was an amazing rescue so I was thrilled to know they had a pet sitting…read morecompany. Staci took care of my cats and was a great communicator. The lockbox was easily purchased from Amazon and will come in handy when I travel again. I would definitely use this service again and highly recommend it to my friends and family.

Seems like a very nice family run clean and safe place to keep you dogs while away. I like the fact…read morethat my dogs can go outside on his own without having to wait to be walked. The owner seems to be very caring and willing to help with any requests, even a play day to try out the accommodations before you stay FOR FREE (for 1 afternoon) how cool is that!? 40+ years...they must be great at what they do

Great place to board our pups!! They were treated well while there and they sent updates and…read morepictures while we were away! We requested them to be bathed and nails clipped before pickup and both dogs were clean and soft! We highly recommend Sunland and look forward to using them next time we need to board our pups!

Our pup daycare/boarding facility abruptly shut down a few days before the Thanksgiving holidays…read more We had 2 trips planned in the next week! I had no idea what to do on such short notice. I contacted Dog days & Cat naps. I was surprised when the owner JP answered the phone. After a long conversation , all he had available on short notice was a 30 min drop in session with Lora. I couldn't be happier with her services. She was on time and followed what we talked about to the exact point. Because we had back to back trips I had to schedule a 3 hr in house pup- sitter. This time we had Kourtney she was always on time. She played, walked and gave Solo hugs and cuddles for their time together. Both Lora and Kourtney were great with Solo. I wouldn't hesitate to use either one for future sitting or walking. After each visit we received a report along with pics. I have glad to have found this company!!! Thanks JP and your staff!! Anthony Peters

I've used Dog Days & Cat Naps multiple times and they are always reliable and professional in every…read moreway. My dog hates to see us leave him but when we need to be out of town, he LOVES the care he receives from their kind and loving sitters. They are fully insured and have recommended their services to several neighbors who have also been completely satisfied with using their dog sitters. It's very reassuring that your "family member" is cared for and loved when you cannot be with them.

Best grooming experience I've ever had! Ally did an incredible job on my dog Harvey and delivered…read morethe perfect summer cut! She was patient and made sure I left 100% happy. I won't be going anywhere else! Thank you Ally!

Highly recommend! Wonderful local place, Ally is knowledgeable about many dog breeds (especially…read morepoodles/ Doodles) and provides great care while my babies are in her hands. The prices are a deal for the time and specialized care The dog house provides compared to other more commercial groomers.