1. Mavis Discount Tire

    1. Mavis Discount Tire

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    Wayne, NJ

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    Mavis Discount Tire

    2.8 (48 reviews)
    Open 8:00 am - 6:00 pm

    Services - Mavis Discount Tire

    Tire balancing

    Tire installation

    Tire Pressure Monitoring System repair

    Mavis Discount Tire Photos

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    What I got- a mismatched wobbly tire

    What a frustrating waste of time and money. Don't get me wrong- Martin and Maury were both kind and tried to be understanding and helpful. Unfortunately, the attention to detail at both this and the Butler location is not sufficient. When a store screws up and damages your car or causes enormous inconveniences, some refund or retention effort should be made. I have had most of my major car service and repair done at Mavis for 5 years now. I emailed corporate about a frustrating experience at Butler- no answer. This time I made an appointment for 3 new tires (after a flat was recently replaced). I let them know when I called that I had a negative experience recently at their neighboring store in Butler. They said they'd be glad to service my vehicle and ensure it was done in a satisfactory manner. The first problem was that there was no thought to check inventory to see if they had the three matching tires I needed. So upon arrival for my appointment, I had to come back an hour and a half later, after they went to get the tires from a neighbor store. Frustrating, but not a big deal. The following day when I took my car on the highway, there was a noticeable wobble that felt unsafe. I was on my way to Long Island, so I stopped at the nearest location in Lodi to ensure the car was safe to drive. This slowed me down an hour. They let me know it was safe but after I did a visual check, I realized ONE OF THE TIRES WAS NOT A MATCH- it was a different brand than all the others and did not match what was on my receipt. I called to let Martin know what happened and that I'd expect a manager to provide a partial refund for the incredible and frustrating inconvenience of having to stop at another store AND come back to his store to get the tires I should've had in one quick visit. So, by now, I've arrived at a Mavis four times to get the tires I needed (having called ahead for the fourth visit, to ensure they had a single tire in stock- something no one at the store thought of). Martin was no where to be found and the store seemed to have a brand new manager. I was told they'd offer me 50% off the tire I was getting. HA! I already paid for the tire, and I came in to finally receive the one that was not installed. I told them I would hope for and request some retention effort for these extra hours of annoying phone calls, drive time and repeat visits to get a simple tire change. No retention effort was offered. I let them know I'd likely not be back and they'd be getting these reviews. Save yourself the pain and go literally anywhere else! UPDATE: The store was not empowered to provide any retention effort, but the Consumer Solutions team contacted me today. I'm changing my review from 2 to 3 stars since they offered me some credit on any future work done. I'm not sure I'll risk going back, but I appreciate the effort either way.

    Brought my car in for "free" tire rotation. Was told I needed brakes. As I was driving car back to Florida I said ok. They broke the sensor. Dashboard lit up with errors. After 3 days back & forth they took it to Subaru who fixed sensor but they said they also picked holes in the wire harness which they sent me pictures of. Sent them to mavis who said they fixed sensor & car is now "operational " will not pay to replace wire harness. Subaru quoted price of $5,200. To fix. This was mavis on Hamburg Tpk Wayne, NJ. To owner who responded. I've spoken to representatives numerous times. Gentlemen at that number was person who send they would not fix it cause car was "operational" . For how long? Taking absolutely no responsibility for damage to my car

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    8 years ago

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    10 years ago

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    8 years ago

    Business owner information

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    Sharon T.

    thank you for the 5 stars kenneth.

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    10 years ago

    These guys are awesome go in there ask for the manager Darren to Ace mechanics Wilson and Jason will get you in and out no worries at all

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    9 years ago

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    10 years ago

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    12 years ago

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    12 years ago

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    Page 2 of 2

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    Review Highlights - Mavis Discount Tire

    Charlie and Chris at the desk are extremely helpful and are always looking out for their customers.

    Mentioned in 3 reviews

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    Mavis Discount Tire - tires - Updated September 2026

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