Just moved to the area and came to Jake's after reading some of their reviews online. They definitely didn't disappoint. It's always nice to do business with good people and we'll be coming back for sure. read more

Jake's is literally the ONLY place you should use. They are the most honest, responsive and trustworthy garage. They know what they're doing and are a really good value b/c they will not try to sell you on unnecessary services. I just picked up my car today and Jake saved me $3k+ by working his magic and sourcing a part that is generally only sold as part of a much larger & more expensive part. I could have kissed him when he told me he would have driven to another state to pick through car junkyards for the part if he had not been able to find one online. And he was not joking. He would have done it. The team is ultra nice. Everyone is very professional, yet also warm and welcoming. I am #Jakesforlife read more

Brought my car in for Transmission Fluid change estimate/appointment. Was given a price of $572.00 which seemed extraordinarily high & forget to ask for a printout. Next day I asked & was emailed to me. There were NOT ANY numbers (prices) listed next to the services, several individual (two not required to perform the servicing of my car for this invoice); an obvious severe over charge and twice as much transmission fluid needed to perform this service with no prices listed next to it. There was no breakdown of the rate per hour of labor nor how many hours. The other two quotes I received were at least $200 below this. The estimate was defective and violated NJ Dept of Consumer Affairs Fraud Act; 13:45A-26c.2; Deceptive Practices - Automotive Repair by issuing a fraudulent estimate. I'm filing a complaint with Office of NJ Attorney General, and Essex County Department of Consumer Affairs seeking sanctions against Jakes. I'm appalled by this conduct, especially since I told him the name of the customer who referred me to him. read more

Jake's car care are always professional, honest, and high quality service. I have been going there for 4 years and never had a bad experience. read more

Cassius: "The fault, dear Brutus, is not in our stars, But in ourselves, that we are underlings." What does a quote from a fictional bunch of excitable guys in Roman sheets have to do with why I came to know that my doubts had no place in dealing with these men of honor, integrity and solid gold honesty? Cassius didn't drive a car and Brutus didn't either. But I drive one. You're reading this to see why this garage is the best garage I've frequented since the 1970's when I started tooling around in my Dad's Vista Cruiser paneled station wagon. First night I drive I did 135 mph past the Garden State Art Center on the Parkway where telephone poles looked like toothpicks. Had to get it out of my system. And there are times you learn it's you and not your stars or cars or mechanics that aren't particularly nice. So I'll do Willy the Shake one better. You know how when you're telling someone the truth and they're accusing you of not doing so? When that happens to me, I don't doubt my credibility but I doubt the accuser's. If they're ready to accuse me of being misleading, or worse, I sense it's them who's capable of duplicitous behavior themselves. I'm usually right. Long way around the barn to tell you my latest experience with Jake's Angel - that's the guy's name and apparently as far as my 2006 Honda Civic is concerned, his job title as pseudo guardian car-angel. Battery kept dying. Took it over. Jake's did a soup to nuts of issues per my request including of course demystifying the battery's reason for dying. Repeatedly. Turns out the battery was battered and terminal. Not shocked. Not a current battery. Revoltingly the older your car gets, tge less you want to spend but more you need to. $160 for the new battery. Trust Mirage No. 1: with nothing but my self interested "sense" it should've cheaper, I asked if they could "do better". Do we ask Amazon that? Our doctors? Angel said "no". Never mind the creative humorous notion that when the angels say "no", you're not gettin' into heaven. There's this: See, there's the solid steel stone rock solid fact: Jake's quote you a price, it's the best they can do - for you - not for them. I later confirmed that same basic price on line and I'm embarrassed. Shamefully, I confide in you now just between us: don't use that credo of "trust but verify with Jake's". Just trust. Trust me. Just them like your physician. But my doubt mirages grew worse. Two days, later car was dead again. Of course, a guy with a 2006 Honda with nearly 300,000 miles deserves PERFECTION when paying $160! So in a series of shrill and borderline steamed texts with Angel, I more than implied whatever the reason was, I wasn't about to pay for a second repair that should have been caught the first time. I brayed and whined about Über costs to get back and forth and more. This is before they even got a chance to look at it. I'm quite sure my posturing indignation reminded Angel of one reason why work can be less than his favorite place on earth. Angel could have retaliated in attitude or response. Not once, not even a little or a bit. Oh he's heard worse. Modestly incomed drivers of 2006 driving fumes of aging rolling metal boxes don't look at themselves in the mirror (dude, buy a new car) but hold mechanics accountable for every penny of every bill. Did Angel and Jakers find the issue upon my return? Sure. Exotic detail: Remote starter (which I didn't even know I had much less ever used): that was the drain. Answer. Did they miss it first time? Sure but it was an obscure issue 99% of mechanics would have missed. They didn't say that. I'm saying that. They kept the car for two days after I told them to simply make sure they got it right. Two days testing. They didn't tell me how long they spent on finding the issue but they charged me zero. Between keeping it to test their hypothesis and rendering a differential diagnosis ruling out any other possible drain, they likely spent a minimum of two hours if not more. Labor fees alone would have cost well over $160. And they ate it. And not the slightest flinch or wince or moan. In a lifetime of mechanics who've repaired my Hamberghini's, Norvette's, and not quite Ferrari LaFerrari's, I've been snookered and bamboozled more than a few times. But there's this great sin of the common man: they presuppose the unjust deeds of others visited upon them are the same unjust deeds they can expect from others of the same profession. I know. I still get a blank stare when I mention at times after I know full well what the beating around the Snooker Bush client questions are implying: I tell them I'm an honest attorney. I consider it a blood oath. Jake should rename this crevice of gold in a wall of less than 100% honest, reliable and true car repair shops to "Jake's Auto Owner's Care Home." read more

This place is a rape job. Don't go there. You can get the work for half the price, even from the dealer. Didn't know I spent more cash than the car was worth. read more

Great service. Angel, Chris and Jake are phenomenal. Honest and caring business that knows what they're doing.

I called last minute the day before Thanksgiving for an oil change. I explained that I had to drive to NC the next morning. He was packed with cars but took me anyway! They even fixed my back taillight at no extra cost! Unbelievable service and care for my car! I will be taking all 4 of My cars and trucks there from now on! Excellent service! read more

Wish I knew about them sooner! My air conditioning problems that Mavis didn't fix were easily solved at Jake's, where they showed me the hole in the condenser where freon was leaking. So happy with the professionalism and skill of the team here and happy to stay cool this summer :) read more

My Passat was having a few issues. I had originally brought it to another shop because I was in a jam and had them look at it. They quoted me for things I didnt need right away, and also told me a price that was 3x the amount that Jake did. I brought it to Jake's and asked them to look over the car. They told me what was needed right away, what could wait, and what wasnt needed. Unlike other places, they are honest and really affordable. They also explained to me why everything was needed and what to do in the future to look for to possibly avoid it happening again. The car was done in 1 day and has been running great since. Angel handled all of my concerns and was very informative. I highly recommend Jake's to all my family and friends now. read more

Great prices, amazing service - everything was done on-time and actually below the estimate. Can't say enough good things about Jake's Car Care. Highly recommended. read more

Literally a God-send (if you believe in that sort of thing). I found Jake through my Aunt's congregation. Many people had used him--and every single person had a positive experience. Part of me actually doesn't want to post this review b/c I'm afraid that if he becomes too busy, it'll be hard for me to get an appointment. :( But seriously, I 've been to my share of auto mechanics and Jake is hands down the best. It's not even close. He's fair. He's honest. He's friendly. He's a real car guy. (It's like having your cars serviced by one of the guys from "Car Talk.") His prices can be unbelievably low. (I've had him look at things for me three[3] times). I walk out of his shop feeling a little guilty that I didn't pay him enough. (Not TOO guilty, Jake, if you're reading this.) To do a truly accurate review, I would need to get a 6th, 7th, 8th star out of five. Anyway, go to Jake. He will restore your car to good health and he will not take away all your money and he will revive your faith in humanity. read more

I'm so glad I found Jake's Car Care when I moved into the area. It's really hard to find a new reliable mechanic - I was certainly lucky. Jake is an honest guy and really knows his stuff. It's always a pleasant experience dealing with this business. There no BS, no hassle and fair prices. Even as a new customer, I was treated as if I were a long time friend. I wouldn't hesitate coming here for any of your car maintenance. Give him a call and you'll see why. read more

I move to New Jersey from San Diego. Drove across country and my truck was not acting right. The guys at Jake's were great! My car I runnig great. Thx! read more

They were incredibly helpful through the process of fixing our train wreck of a car. They timely addressed all the issues and provided sensible options around our budget. Not the biggest shop in the area but the customer service is the best I've experienced so far in NJ. read more

This review is long overdue. Jake, Angel and everyone else who works there is so helpful, knowledgeable and accommodating. They go above and beyond in all car-repair situations, and I am so lucky they are our local guys. read more

I have known Jake since high school. All around nice guy and honest mechanic. Knows his stuff and hes not going to BS you if you've got a lemon on your hands(I know from experience). And no way will he try and overcharge you like the crooks at Firestone. (They once quoted a job for my car at $1600, Jake and his staff did it for half that.) The location of Jakes used to be Auto Eds repair shop. My family's mechanic and mine before Auto Ed passed away a couple of years ago. With nowhere to go or no one to trust it truly was a God send for Jake to take up this location. I couldn't have asked for anyone better. He and his staff provide service to all of my family and is always my recommended mechanic to anyone. As I write this review it reminds me of the quote by Jerry Seinfeld as he explains.."Do you know what a good mechanic is worth!? You can't compare that to sex." Nuff said. read more

Jake's is awesome! I called in the morning to ask about having a tire patched. Jake was able to give me a convenient time to drop in and have the job done. I really appreciate the time management and friendly service I received today. Price is right too. I will definitely be back in the future. read more

This was my first time at Jake's, I was looking for a reliable place to change the oil on my car. So far no issues and what was great is that the price discussed over the phone is the same price I paid, not like some other places that hit you with this, that and the other. Jake is very knowledgeable and gave me tremendous amounts of input along the way. The oil change took about 30 minutes. Jake also made a recommendation about tire rotation every 6k miles. He also recommended I change the air filter every 15k miles. Overall a great experience, I find Jake to be extremely accommodating, looking forward to the next oil change. Thanks bud. read more

Jesse saves the day again. My daughter left the rear passenger door open on our Toyota Camry...so I nearly ripped it off when backing out of the garage. A body shop gave us a $1,000+ estimate to replace the door, but Jesse made it at least drivable until we decide what to do and deal with the insurance company. Cleverly, he also removed the sensor so that it won't keep beeping as if it were still open. Jesse's aim is to help customers and save them money where possible--creating good karma. read more

Jake is a car enthusiast which is a critical element of knowing that someone will take care of your car. Friendly, professional, fair pricing. Don't let the location fool you, he's not just a "gas station mechanic." read more

I can't recommend Jake highly enough. I'd had an issue with the electric system in my car. The engine would just shut off while driving on the road. I got an estimate from another mechanic for $1,200. After checking it out, Jake told me that there was a wire rubbing again a loose bolt which was shorting out the system. He charged me only for his time, which was $40! He also replaced my muffler, but instead of charging me $500 for a new one, he actually searched on eBay and found one in great condition, for less than a hundred. I didn't even have to ask him to do this. More than just a mechanic, he's like "Dr. House" and takes the time to do a thorough analysis. My brother had a garage check an issue with his car. After charging him $500 for an estimate, they told him it would be a further $2,000 to fix. I recommended he take it to Jake and he fixed the issue for $420. He's the last mechanic you'll ever need and I'm obviously very happy to have met him. Josh read more

Excellent local garage and mechanic. Highly recommended for any out of warranty repair, and general maintenance. I have had front end repairs, breaks, oil changes, and miscellaneous fixes done. Honest, fair appraisal, 5 stars, a gem in the community. read more

Been going to Jake's since we moved into West Orange last October (2013) and am always very happy with their service. I own a '68 chevelle and was pleasantly surprised to find they worked on classic cars as well. I have had them do a number of jobs on my chevy as well as some smaller stuff on our Grand Cherokee and have always been pleased with the price and service. Would highly recommend them. read more

I can't say enough good things about Jake and his shop. I used him this week for the first time. He was honest, friendly and his prices are very fair. The work he did was good and he did it with a smile on his face. He saved me money where he could have done work I had already agreed to, but he found a less expensive alternative and saved me some money. I will go back there next time I need auto work read more

Jake and his shop is everything that you might want in your local auto mechanic. he always finds time to talk to you. No job is ever too small or too large. He knows EVERYTHING and makes you feel comfortable that everything will be diagnosed and taken care of properly. Prices are fair and he is always willing to work within your schedule. His demeanor is the best part of the experience: from the first minute you will feel like you are talking to an old friend; and a friend who cares. If you ever need any help with your car, and want reliable repair and enjoyable experience ( all the through paying your bill) - bring your car to Jake's. Misha read more

I am one of those people that prefers to support local businesses, but aftermy experience this morning I will be taking my business elsewhere. Jake is a former employee of Auto Ed(He took over the building which that shop used to operate) where I was a customer for many years. I came by Jake's on Friday 9/11 to discuss having some work done on my vehicle - scheduling the service for 8:30 on today Monday 9/14. I arrived this morning approx. 8:15 where I was greeting by Jake. He told me "I can't service your vehicle because I have a religious function to go to this morning and we are booked this afternoon, but you can reschedule for tomorrow". I understand today is a Jewish holiday but business is business in my book. You do not make appointments with customers and not deliver. I could even understand if you tried to contact me to explain what is going on but waiting until i arrive to tell me to come back tomorrow is BS. Thank you for wasting my time Jake and I hope you don't treat many customers like this. read more

He is HONEST. I came in for a oil change and tire rotation. He did the oil change and told me I didn't need to do a tire rotation. He also found a minor door problem and fixed it for free! So helpful, nice and honest. I will be back in to future and will tell everyone I know about him. read more

Just had another amazing experience with Jake. My check engine light was on and my inspection deadline was approaching! He spent TWO WEEKS tirelessly looking for the tricky, stubborn problem and would drive it around to make sure the light wouldn't come back on. He did SO MUCH WORK ON IT and charged me an unbelievably fair price (I really can't believe it). He's now my mechanic for life as it's very hard to find a trustworthy one. He helped my car pass inspection and I'm so grateful. Thanks Jake! read more

Great mechanic, honest they tell you the truth about your car and aren't out to just make money. I took my car here after taking it to another mechanic twice without the other mechanic being able to fix it!!! My car is almost ten years old and has over 160000 miles, they explained that it would not be in my best interest to keep paying for high repairs and I appreciated their honesty. read more

My car was making a strange sounds as I was randomly drove by Jakes Car Care. There was a couple of people there so I was hesitant to stop and wait. But I got help right way, and they checked out my car right away. I learned a lesson in checking the wheels and bolts As a foreigner in a new country it can be hard to find good help, but Jake took excellent care of me. If I ever drive in NJ again and need an oil change or new tires - Jake's is my only go to. read more

Jake is a car guy. I'm not talking about just a check engine light kind of diagnostician, although I have no doubt that he would do a stellar job on that.I brought my 2008 SRT 8 Dodge Challenger to Jake for a supercharger install. Not a run of the mil thing that most mechanics will do. Jake embraced the project and did the install to perfection. On top of the mechanical savvy, he is a heck of a nice guy and a pleasure to do business with. I highly recommend Jake for all of your auto repair/upgrade needs. read more

Can't say enough good things about these guys. They go above and beyond, having looked at things for no charge and going out of their way to make things easier for me. They have managed a lot of car problems and are fair in their pricing. I wouldn't go anywhere else. read more

Jake and his team at Jakes Car Care are true professionals. No job is to big for Jake and his staff to handle. I take all of my cars and family members cars to Jake knowing that he will take very good care of them. His prices are extremely fair. You get more than what you pay for, so its worth every penny to take your car to Jake. He really is the best around. Do not waste your time taking your car anywhere else. Be prepared to walk into a very friendly and accommodating environment when you get to Jakes Car Care. I would rate them 100 stars if i could, but we are only limited to 5. Not only will you gain great car service , but also a friend for life. read more

I have used Jake for several problems with different cars. He has fixed problems that other car repair shops refused to even try. Jake will be honest and tell you if an issue is not worth addressing. He is friendly and receptive. Look no further. He's the MAN. read more

Tried to buy an S4 that Jake was selling. Pictures of the car did it quite a bit of justice. He described interior as 9/10 and exterior in good shape for the age. I expected maybe a few door dings/nicks. I drove 6 hours each way, spent $200 in diesel and $20 in tolls to look at a pile. I'd rate the interior a 4/10, passenger suede seat severely worn down, door panels, center console just as bad. Roof had paint spots missing the size of my palm that were rusting. Headlight scratched up from rubbing against something, clear missing from trunklid, bottom of rear bumper scratched up pretty good, splash shields hacked up. Mechanically it ran but didn't have the power it should have. Could have been a boost leak or compression, neither which were ever checked. Overall very disappointed and sucks that it was neglected. I can't see how anyone would let someone travel so far and not be more honest about the vehicle. It's not like anyone would show up and overlook that stuff. read more