Absolutely FANTASTIC service and value…read more Steve did a tremendous job installing a difficult challenge. Only part of the studs behind the fireplace were there (they didn't go all the way down). However, Steve was ready with some special plastic fasteners that made it work like a charm anyhow. No "basic handyman" would ever have had these speciality parts. Steve is a true pro and knows what he's doing. He also hooked up the TV to our internet system flawlessly... not an easy thing to do. If you want the best (without question) for TV mounting and system set up, call Steve at MediaVerge! Thank you Steve.

We are sooo happy we found Steve with MediaVerge! We needed two very large TVs mounted and I found…read morehim here on Yelp. I contacted him and he quickly responded and scheduled time very soon after. He was able to accommodate us and come on two separate days. Steve was super friendly and professional. He installed both our TVs perfectly! He's fast and he really knows what he is doing. I highly recommend contacting Steve with your TV mounting needs! He's freakin awesome! :)

I just want to thank an ATT phone rep. Named Sara that helped me out, alot today...because their…read moretwo outdoor employees trying to promote their "ATT Fiber", charged me for new internet account service(that will be refunded, ASAP...). I already have one. Thankfully, Ms. Sara fixed everything backed for me!! Bless her heart!! 11/20/24: And a BiG Thank YOU, too!! Mr. Denzel & Evan w/ATT Billing/Cancellation Internet customer service dept. crew members, y'all some MVP's.

Don't do it never trust ATT will eat you alive! Run ASAP…read more Ripped off so bad. Time eating machine.

Everything that they present in the estimate was done on time with excellent results and…read moreoutstanding customer service!! I fully recommend this company!

As advertised. A fair price and competent technicians. That's all I ask for and that's what I got…read more Well done to them.

We live in University City and wanted to get an outdoor antenna for the digital over the air…read morechannels. We had been using an indoor antenna but could only get about 35 channels and no KPBS channels. Kurt was courteous and prompt in providing a quote and scheduling the install. After he installed the two antenna setup on our chimney (no punctured into our roof) we were able to receive 90 channels! His pricing was competitive and he is very knowledgeable about what would work. Thanks, Kurt!

We ditched our cable system for an Over-The-Air (antenna) system and have been extremely happy ever…read moresince. Mark and his team offered a system that met our needs- even as we live on the north side of a hill that blocks some reception from SD stations. They did an installation on our two-story house and showed us how to control the motorized antenna to get LA stations. Our investment paid it self off in less than a year - it's been one of the best decisions made. I'd call Custom Antenna for a new system if I ever move again!

Everything. Great management, great team, patient, knowledgeable, shop is clean with plenty of…read moreparking or just a block from public transit, and they're open until 7pm. Thanks guys. Good looking out!

Arrogant and disgusting customer service. I was having…read moreissues with the unlocking of my SIM card from my former carrier over to Cox. After each carrier blamed the other for the inability to unlock the card, and after having been transferred from one agent, department to the next without the agent explaining the situation to the former, I was left to continue repeating myself?! Finally, I headed out to the Hillcrest location. These two men there, one in his mid thirties; the other late 30's had these arrogant attitudes as if I were inconveniencing them?! They said "you will have to call them, Spectrum , to get them to unlock the card." We can't do anything to help you?!" Back and forth both Spectrum and Cox blamed the other. Now just how am I supposed to call them without service?! I don't know what to tell you, but you can't come in here and expect to use our phones to get your card unlocked?!?" I said absolutely nothing more. I got up from my seat and walked out the door. Look into AT&T, Verizon, or any other carrier. Save your time and money. There are SO many other companies that will compete for your business and are concerned with customer retention. This business couldn't care less about obtaining your business, let alone retaining it.

Robert did an amazing job installing an 85" TV on my wall. He completed the job effortlessly and…read moreit was clear he is highly experienced in what he does. Pricing was fair, he communicated well when providing ETA, and I'm really glad I hired him for the job. Highly recommend Robert to anyone needing TV installation.

The service I requested was performed quickly, quietly and at the price quoted. The noisy dish is…read moregone as it is dangling cables and I am a very happy person.

I honestly had a crazy morning and was stressed out because my router had died and I was supposed…read moreto be working from home. The wait was quick and Christina was able to help me get everything resolved. She also helped me upgrade so my internet would be faster/more efficient for work. Thank you, Christina!

Service was fine. But coming into the store was horrible…read more To drop off equipment, it was a 2+ hour wait. It's already a bummer to wait that long for returning equipment, but having a lady who wasn't that pleasant either wasn't fun. It actually, makes me not want service at the next place just so I dont have to do this again :/

For the most part my Spectrum/Charter service has been reliable. The reason I am giving Spectrum a…read morelower rating is because they were charging me for 200 Mbps service when I was only receiving 100 Mbps. Their excuse for not fixing the issue on their own was they had a merger and did not take it upon themselves to alter the agreement I had previously. I did not have a previous contract that they would have needed to alter. I feel when they altered their service they should have informed customers of the available services. They knew I was paying for 200 Mbps service and left me at 100 Mbps. I contacted them in attempt for them to make right the deficiency, but they only offered to switch me to the 200 Mbps service that I had already been paying for for 4 years. They did not offer me a refund or any other form of restitution. I requested that they upgrade me to 400 Mbps service for 12 months at my current rate, but they specified they had no way of doing it. This is a classic example of a large company padding their wallet at the expense of loyal customers. Spectrum did not bury the broadband cables. They left the cables strewn across the ground, some cables were weaving through the pickets of my fence, and I even found a large heap of twisted cable overgrown by grass and weeds. I found a service hub in my back yard behind a tree next to my fence. The hub had cables running from it to other homes near me, and those cables were not buried either. Spectrum, please make this right.

I tried for three days to upgrade my Spectrum plan. Spectrum was unable to do it. I was continually…read moreplaced on hold, calls were dropped, and in the end nothing was accomplished.

Poor internet quality. Commercials forever. owners take over 30 million per year in comp for…read morethemselves. Fees always going up while quality goes down. Corporate greed lives here.

After a seriously awful experience today (unauthorized changes to my service and being hung up on),…read moreI checked their Google corporate link to see if anyone at Cox is watching and has stopped to check their ratings on Google - They are Awful or worse than my experience today! It appears the same is largely true here on Yelp. We are 40+ year customers of Cox and I've had enough experience with Cox customer service over those years to see the negative change that's been occurring for a while now. What happened? If Cox isn't checking their customer satisfaction scores here in Google or Yelp for their stores and unaware, they should be alarmed and so should you if you're reading this and thinking of contracting with Cox for home internet. If tho, as I'm guessing their zeal and drive for sales from upstairs has left any interest in their public facing legitimacy behind, it's not a surprise. So unfortunate for a once good company.

I had T-Mobile for 2 years and before that Verizon for 20. Since coming to spectrum in November of…read more2025, my coverage stress has disappeared! My total bill for phone tv and internet, is under $90! I never drop calls, live on the beach and have total peace! If you're struggling with your provider, call Spectrum and get the connection you deserve. DK @stayinyurlane

I am happy to share the excellent experience I had during my recent visit to the Spectrum store…read more From the moment I walked in, I was impressed by the positive environment, from the bright lighting and cleanliness to the updated product displays and welcoming staff. My wait time was only a few minutes, and when my name was called, I was assisted by a young lady named "Lilly." I asked for her help with a specific cell phone I wanted to purchase. After retrieving the phone, she thoughtfully offered me a chair so I could participate comfortably during the transaction. Lilly made the entire buying process truly delightful. I want to commend her outstanding customer service and will have my husband come in for his mobile needs in the near future.