Requested a repair got a confirmation text for 330-430 it's 5 now. No call no show. Tried calling…read morejust get phone is busy

Telephone is always busy, scheduled time and date via their web site…read more Received text confirmation yet no one showed , still havent. Tried to call yet phone rings busy.

Contacted Stuart's Appliance Service at 352-877-0181 on 4/8/2023 as the first contact reaching out…read morefor services due to our refrigerator not keeping cold and food spoiling. Surprisingly we were able to speak with Stuart on that Saturday, the day before Easter, and set the service call for Monday 4/10/2023. Stuart arrived within the agreed timeframe. Upon this first visit Stuart diagnosed what he described as the issue of the coils in the back of the freezer icing up and not defrosting properly. He replaced three parts - Heating Element, Defrost Timer, and Defrost Switch. He insisted this would resolve the issues and the refrigerator would run perfect. The work which he provided was invoiced and billed for $324.xx we also provided a gratuity payment of $75 for the prompt scheduling and to which seemed the issue being resolved. Approximately 3 weeks after the first service call we noticed the refrigerator began to not keep cool again. Contacted Stuart within the first 30 days of the initial service date of 4/10/2023 and Stuart agreed to return to fix the issue. During the second visit, Stuart then expressed how it was now passed the 30 days and the his services were not guaranteed or in warranty any longer; we iterated we had contacted him prior to the 30 days expiring and the second service call was scheduled past the 30 days. He conducted the same process of manually defrosting the iced coils in the back of the freezer wall. And the unit worked, cooling the refrigerator, as expected for only approximately another 3 weeks. Contacted Stuart for the third time reporting the same problem reoccurring yet again. Stuart returned for a third visit and conducted the exact same process of manually defrosting the iced coils. Now, on 7/12/2023 once again our family realized yet again the same exact issue was still occurring, the refrigerator's temperature rising and not keeping our food products at the proper temperatures, food spoiling again, and worse of all not being able to control proper temperatures for a life saving medication that must remain refrigerated. Called Stuart on the same day of 7/12/2023 and the call seemed to be in a cordial agreement that the same issue that he was originally contacted about on 4/8/2023 was still unresolved and this was now the 3rd time since his first visit we have lost groceries due to the issue not being fixed properly. Stuart stated he would be unavailable until the following week until Monday 7/17/2023 and would call us. No call was received on 7/17/2023. On 7/18/2023 I called Stuart to follow up with the situation. At this time Stuart promptly and aggressively stated it was well past his 30 day warranty, to which I replied we had contacted him within the initial 30 days because the issue was occurring again. He then proceeded to express that he did not charge for the 2nd and 3rd visits, to which my response was that the repairs and service have yet to correct the issue and he was paid $400 in cash due to him not being able to accept payment from credit or debit cards for service that had not fixed the problem from the beginning. I'm attaching a photo screenshot of our original review; yes, at that time it appeared to have been fixed and we're grateful. However here it is 8/3/2023 and the first repair was conducted on 4/10/2023 as well as three additional visits that have still not fixed our refrigerator. We've attempted in good faith to allow Stuart to rightfully fix this issue repeatedly since 4/10/23 after billing us $325.xx; the last communication with Stuart he expressed he would be ordering a part from a supplier on 7/24/23. Did not hear from Stuart until we called him today, 8/3/23, to be ran in circles that he would pick up the part at a local shop. This has been an absolute nightmare and would nor could not recommend this business unfortunately.

Same morning, Washer AND Freezer stopped working! Stuart was scheduled all day, but volunteered to…read morecome help us after hours. Within 1.5 hours of his arrival, I had a load of laundry washing and a freezer ready to restock. His fees are very reasonable, especially for after 6p, and he told us he doesn't worry about the clock when people have appliance failures that disrupt the household. Definitely make Stuart the first call for your solution!

This company is Amazing. Prompt, courteous Expert Service. Justin our technician was pleasant…read moreefficient and very knowledgeable. I am recommending this company to everyone I know!

'AMAZING' says it all! So fortunate to find this honest and reputable repair service. A customer…read morefor life with good peace of mind for all my future repair needs! Mike Bishop Homosassa, Fl.

Excellent service from a pleasant and very professional gentleman…read more Derrick took care of my 27-year-old Sears Kenmore refrigerator and garbage disposal unit. He is extremely knowledgeable and did a fine job locating and repairing the problems with my refrigerator and garbage disposal unit. He is an A+ person who I recommend whole heartedly. His prices were very reasonable, and I certainly will call Derrick in the future. Service was performed today, March 31, 2026. Dr. Ted Sgouros, Pine Ridge Estates, Beverly Hills, Florida

Derrick is the best! We arrived at our new home in the…read moreVillages only to discover the compressor went on our fridge. Called Derrick and not only did he lookup the warranty info for us, he got the compressor in 24 hours and installed it right away. Fridge is running like it's brand new. Best of all, he called the following day to make sure it was running fine. Decades of New York experience!! If your appliances need repair, call Derrick! Pleasant and professional!

Robert did an excellent job in fixing our refrigerator. Had a problem with the first computer…read moreboard he installed but that was quickly corrected the following day. Robert made sure that everything was in working condition. Repair bill for parts and labor was extemely reasonable. Would highly recommend Top Notch Applicance Repair for all your appliances!!! Robert was very professional and explained everything to us. Thanks!!!

Our LG front-loading washing machine started leaking about two weeks ago. Even though my husband is…read morevery technically inclined, we couldn't find the leak. We called Robert after reading the many positive reviews for Top Notch Appliance Repair on the Internet. Robert came the very next day after we contacted him. He's probably the most reputable, honest, and thorough repairman we've ever dealt with. What's even more impressive, he attends courses every year to keep up to date on the latest technology/repairs on appliances of all makes and models. His knowledge of appliances, both old and new, is remarkable. While he was here, he even used his laptop to check and see if there were any service bulletins on our machine. He's punctual, knowledgeable, and professional. To put it simply, Robert is "top notch" and really knows his stuff. I highly recommend him.

David, came. Over, fixed it right up. My Bad Boy mower needed oil change, new blades. Filters…read more And all of that and more, very neat fast and. Very reasonable. I couldn't do it. And my hubby sick in bed. Thank you David! Next, my. Weed machine. I can't start..

Cub Cadet has been sitting outside covered for 5 years. Brought it up to Beverly Hill from Inlaws…read morehouse in Orlando and dropped a battery in it and it would turn over but not fire up. I gave it a tune up and still nothing. Called David, He came out and diagnosed the problem, ordered a carb and presto good as new! Very timely, very curtious, knowledgeable and very affordable and will use Him again if needed. Excellent job David. Thank You

Chuck, what a lifesaver! A gentleman, knowledgeable, honest,…read morefair , stays in contact, keeps appointment time; are you getting it? He's the real deal! Thank you Chuck!

I have used Chuck for many years. Highly recommend him. Quality and service is amazing. Comes to…read moreyou usually within a day or 2. Great prices.

Denson's Appliance Repair came to my rescue yesterday. Doc Denson showed up on time and assessed…read morethe situation on my freezer, and the path forward to get my warranty figured out. Doc Denson even helped me with assessing what was still good (temp wise) and put what was bad into garbage bags. Doc then helped me transfer the good freezer items to my refrigerator freezer. I'm so grateful I called Denson's Appliance Repair, and for Doc Denson's help. I have Neuropathy and use a walker. Doc Denson is a fine man. Thanks again Doc. I would give Denson's Appliance Repair 10 stars if it was available. Rick Zunino