Karine did an amazing job. Last minute panic to get a color for an event. She took the time to…read morework with me. Understand what I wanted and made awesome recommendations. I couldn't have had a better experience! Thank you!

I think it's highly unprofessional to have a staff member of yours cancel on me because I was going…read moreto be 10 minutes late-15 minutes late, because of a car crash that had happened on the highway: and before I even got to say that you guys immediately canceled on me and had no sympathy at all. I had taken work off that day and everything for that appointment. And all for nothing. And yes, I did curse at your staff member. I said "what the hell are you guys thinking?" "Why can't I be helped otherwise or accommodated? Hell no, I don't want to schedule another appointment." And what do you mean I rescheduled my appointment in March? Your stylist called me and told me ON VOICEMAIL: the day before my appointment told me she was sick. Fast-forward two weeks later . Then two weeks later I call you guys and tell you I might be 10 to 15 minutes late due to a car crash on the highway and you immediately told me to reschedule. You don't even try to accommodate me in anyway so keep lying keep talking lies. That's a damn shame. So I'm so sorry you guys think "hell" is such a bad word. Also this is all after my appointment two weeks before was canceled by your stylist. Never had that done before by a stylist thought. Hell I would've taken a different stylist that day. I would've even waited . But you guys just immediately canceled on me. It seemed like you really wanted to get out of there. It was close to the end of your hours at the salon. Either way, it was extremely unprofessional and instead of accommodating me by having me go to another stylist you guys just canceled my appointment. Very unprofessional they do not communicate well with their clients. I'd recommend a more established place that cares more about their customers and clients. That's a damn shame because I was gonna bring my children there. Oh and I think it's really funny how you guys said that I called and said to you that I was gonna be 20 to 25 minutes late . No one does that. No one says that they're gonna be almost a half hour late and expect to be seen. So right there I hope everyone reading this knows that you're lying. Any normal person would see that's a big bold face lie. But pop off, sis. Also folks notice the language they use "Sorry for YOUR misunderstanding" HAHA! No ma'am, no misunderstanding here. I understand fully what's happening. Thank you for your passive aggressive message. but I've taken my money elsewhere and my $25 tip that I gave your stylist. I will take that elsewhere. And same to you, sis have a good day, matter fact, have a better day!

Had my best curly cut yet by Ally. She listened to everything I wanted and really took her time to…read moremake sure I loved the hair cut. I've definitely been burned before since my hair has different textures and she did a great job! It looks good even without any styling or product.

Scheduled haircuts for myself and my 7 year old daughter. I have a short bob hair cut that needed…read moreto be fixed due to previous cut that did not go well. My daughtet was going from long to a short hair cut. Sophia was available and she did a fantastic job! She cleaned up my bob nicely, did the cutest short layered cut on my kiddo and styled it perfectly. The salon was clean and relaxing. Highly recommend!

Nikki Roman is top notch, great personality and so skilled and talented. She was recommended by my…read moreAunt after I saw her haircut and I refuse to go to anyone else.....

Nikki Roman gave me a Brazilian blowout and it's the best little secret! My hair was so frizzy I…read morehated it. My hair feels amazing and all I have to do is blow it dry! THANK YOU NIKKI! This salon is amazing !

I cannot say enough incredible things about Malisa! I have been going to her for 2 years, and every…read moretime I sit in her chair I know I am in the best hands. I have had some pretty rough haircuts, and struggled to find someone who listened to what I wanted, made good suggestions, and actually made me look better coming out then when I went in! She is hands down THE BEST hairstylist I've ever gone to and will continue to book with her over anyone else!! Thank you so much Malisa!

I went in for a pedicure. I hadn't had one in awhile. I was taken back promptly and had a really…read more nice pedicure. Everything was very efficient and clean. My feet felt great afterwards

Salon Shay is an exceptional salon, extremely clean and provided top notch service. Since 2002 I've…read moretrusted 2 salons in Chicago where I've lived for many years. I refused to go anywhere else, no matter what. It took a lot for me to transition to another salon; as I didn't have belief I would receive similar service for either a hair cut or highlight. I researched many salons & Salon Shay stood out among many. I took a chance and tried Salon Shay. My highlight was the best I've ever had...in my life!! As for my hair cut, Shay listened to exactly how I preferred my hair cut to be done. Typically, stylists listen to your wishes and get close, but they never get it exactly right. Shay got it exactly right. Finally, I was 8 months pregnant when I went to Salon Shay after the re-opening since the Covid-19 pandemic began. I was anxious to visit a salon & honestly felt guilty I would go do something like a 'hair appointment' for myself when there could be great risk to get infected with Covid-19. Salon Shay was pristine. She sanitized everything, swept, wore a mask, etc. I felt extremely comfortable and safe. I HIGHLY recommend going to Salon Shay....the only reason I wouldn't have written a review is to keep her a secret to myself!

I received a hair cut both dry and wet to modify damaged hair shaping caused by inexperienced…read morestylist. Very good results.

I was looking for salon that can manage Asian hair and glad to find Blown City. Yulduz did a cut…read morethe first time I came. Loved it so much I keep coming back to her every 6 months

Highly don't recommend master Albina. Everything was bad from customer service to color I got. I…read moreneeded just full highlight and cut. I made an appointment few weeks ahead as I have 2 little babies. !!! At 11pm I got text from master to reschedule from 10.30 to 12pm as she had something urgent. I asked how much process will take, she said 3.5-4 hrs. So I was able to change my plans (and I always plan for an extra hour + to what master said). It supposed to be all done by 5 pm in worst case scenario. By 5 pm only color was done, it takes 5 hrs instead of 4, which would be ok but it doesn't include hair cut. She said another 30-40 min. But I had absolutely no time and I don't know what cut could be done for 30 min. About the color, I asked for warm blond wheat color. Instead I got ugly cold dark grey. She also died my roots in very warm color. I was so disappointed with final color so forgot to asked why roots were touched. However, no apologies only excuses. Master offered to redo color. I made another appointment in a week to give master another chance. But before appt I told her I want just a cut instead of color because I'm afraid of worse result. In a week color washed from dark to light grey, but it still too cold and ashy and too far from what I wanted. Master Albina said in a month it will be the color I need. Yes that exactly what I need in holiday season. I'm surprised she didn't shave my hair and tell in few months it will be length you want. Hair cut was ok, but too pricy $70 for bob haircut. It was a bad idea to give Albina another chance. Customer service - Should I mention it was the rudest, coldest and careless master I've ever met? Maybe she doesn't need new customers. Obviously, there was no discount offered for inconvenience, bad coloring, waste of my time.

it was fine but the back of my head was a mess and the sides on my ears were so uneven.read more

Darryl is a fantastic barber and I highly recommend him for any style. He also is very good at…read morebeard styling.

Ashley and Hayley! Hayley and Ashley! I will let you judge my haircut but if you are looking for…read morea flat top and Mason, you have found the right place but you got to see Ashley or Hayley! I paid $17 for this. And think about it, these girls are only going to get better. So let the haircut speak for itself! Thank you Ashley! Thank you Hayley!

Best haircuts in years! Ask for Julie. She listens to you,…read morevery friendly & talented. Very fair pricing.

A car that won't start caused a last minute cancellation by the stylist at Penney's. Our schedule…read moreis so packed that when Mrs. E. plans hair appointments they pretty much have to happen at that time. A couple of quick calls and we are set up with Kaitlyn at 2:30. These days I'm trying to be more hospitable or extroverted, you could say. During my conversation with Sarah I learned that current owner, Sue, is the second owner, not the first. Maybe I should talk less? As a result of my efforts, I was talked into a tanning session and then they were working on waxing me. Time in a tanning booth is definitely not for me, but, the facility is clean and the experience serene. She also mentioned nails and hair tinting. I went to wait in the car. It turns out Kaitlyn is very friendly and did a great job on my wife's curls. Cheaper than the Salon at Penneys, we're coming back in two weeks. Since they're next door to the buffet at the Szechuan house, that's fine by me. Another big plus is they are within a mile of our place. 12/21

Pleasant experienced professionals. Comfortable atmosphere,…read moreaccommodating, quality services and products.

Refused to do what I wanted. I walk with a walker and had to walk an unacceptable distance inside…read morethe salon. It was raining and I got drenched on the way in. I was not offered a towel to dry off.

Great customer service, great hairdressers, Mike is the best! Very relaxing atmosphere and everyone…read moreis very friendly and nice. I love how Mike does my hair!