I'm from out of town for a wedding and Christina personally guided me for my appointment. Tiffany…read moredid an amazing job on my updo and Vicky did my makeup flawlessly. Thank you!!

Great cut! Got a side part with some volume from Johnny…read more Friendly staff as usual. Make sure to book your appointments early and over the phone!

The pros: Very nice, pleasant staff, especially Jane (also…read morenamed Juan?). I did a digital perm and my hair is VERY stubborn. I had warned them about this beforehand, but no one ever seems to really take me seriously LOL. In order to not damage my hair Jane took an entire 5 hrs! working on it, and was very patient the entire time. This was both a pro and a con - pro in that my hair did not come out fried, as it often can, but con in that 5 hrs is a really long time to be spending sitting in a hair salon! They made sure I had water and a bathroom break, which was very considerate. Jane seemed very knowledgeable and specifically did different treatments for the parts of my hair that hadn't been permed before vs those that had. The top layer took very well. The cons: Again, 5 hrs... I very much appreciate them not wanting to fry my hair, but maybe a little speeding up could have been done? Also, while the top layer permed well, the bottom didn't really take - see photos. Also, just FYI, but there is no validated parking. It wasn't terrible to pay the garage, but just something to be aware of. Overall I really appreciated all the time and patience they took, to specially alter treatments for different parts of my hair, and try to not damage it. If there is some kind of middle ground to be able to do the perm and have it take completely in all the hair, and with less time, that would be ideal.

I got a digital perm at Hair Design Zone with Reika at the end of March. It took me months to let…read moremy hair grow to get rid of all the bleach. I can't express how excited I was for my digital perm. The hair is something so important for me, and having little kids I just wanted to have a hair that looks nice and it is easy to take care of as mom's life can be pretty busy. My first appointment took about 6 hours, at the end of it during the last wash, Reika looked really confused. The perm did not work and the curls were "gone". Despite spending so many hours there I was very polite and understanding as I know sometimes mistakes happen. She asked me if we could reschedule to fix the issue and I said ok. Initially they rescheduled for me to come back a week after I got the digital perm, but I was worried about my hair health and I suggested maybe we wait 2-3 weeks until we try again, so we did as she agreed that would be best. After 48hrs I washed my hair and I noticed that on the top part of my head there were some parts that looked really damaged, but I just assumed that it was part of the process that went wrong the first time and that it would get fixed during my next appointment. I did take a photo on April 1, which was just after I got my perm to record the top part issue on my hair. Today I went back for the second appointment to fix the curls and I showed her the top issue as well. For my surprise I was accused of having done another treatment elsewhere, which I DID NOT. I have done enough hair treatments to know that I should not do a treatment on top of another like that. The end result of all of this is that now I have damaged hair and was faulted for it, I was called a liar and accused of something that I have not done. Again, I know that mistakes happen and we deal with it, the problem is that in this case no accountability was taken and on top of that the client got blamed for something that DID NOT HAPPEN. I see a lot of positive reviews from clients that had their service with JJ, maybe I just had the wrong stylist. The final overall experience was so negative and upsetting. Do not wish anyone to ever go through the same thing. Was really hoping to be super happy about this experience but unfortunately turned out completely opposite.

I went to Sung Lim for a cut and color recently and was so impressed by his genuine attention to…read moredetail. He is a very rare stylist who thoughtfully curates a hairstyle to each individual and not simply copy/paste the same style. I particularly appreciated that he wasn't afraid to give me recommendations and take me out of my comfort zone without being too pushy. And so glad I trusted him with this recent style! Highly recommend seeing Sung if you want that personalized type of expert experience.

I've gotten my hair cut here for over a year now and always leave happy! Elinor does a fantastic…read morejob and listens to exactly what I'm looking for. The space is also bright and cozy. Highly recommend!

I've often driven past Jenn Shin Studio when I'm in Rockville, and since I was looking for a new…read morestylist, I decided to finally reach out. From my first conversation with Jenn to scheduling my appointment, she was incredibly kind, knowledgeable, and professional. She truly cares about her clients -- even though she wasn't accepting new ones, she took the time to recommend stylists at her studio who would be a great fit for my needs. I ended up booking with Cindy, and she did not disappoint! She was so sweet and did an amazing job with both my cut and color. I asked for layers and a color that would blend my grays, and she nailed it! I highly recommend Jenn Shin Studio -- and especially Cindy!

Was my hair in desperation or what. I allowed my hair to grow since last visiting in January and…read morethe color was pretty but very long overdue for a cut and refresh. I wanted to go darker, shorter and mature. Jessica has always been my girl and she did an amazing job getting me to where I wanted. I would definitely say we cut at least 6 inches off. It did take a while (8 hours to be exact), but if that's what it takes to get my hair looking amazing then so be it. They have plenty of snacks and drinks available or you can always order food for delivery. Went yesterday and it was super quiet. So I highly recommend going on a week day if you can so it's not as packed. The salon is very clean and inviting. Everyone who works here is very sweet. I haven't tried their scalp/head massage station since they've added it but heard good things.

Ugh! So good! Amy is so knowledgeable about hair! I always leave feeling awesome. She's also fast…read morebut the quality is still awesome! I've been to other salons where it took 4-5 hours for bleach/color. But Amy can do it in 2 hours or so! Definitely recommend going to her!

Hair color was an A+. Customer service was disappointing. I…read morerecently moved to the area and booked with Amy as a new client because of her shining reviews. She even rescheduled my initial appointment when I needed to cancel (with notice). I showed up to my appointment 10 minutes early which gave us more time for the consultation. Once the appointment started, she told me she hasn't taken new clients in over a year because the wait for her existing clients became too long. I asked, "so how did I get here?" She said she didn't know and that maybe I just emailed her at the right time. When I left my appointment with frizzy hair (I guess she doesn't flat iron hair or normally work with curly hair) she told me I could reschedule a new appointment next season or next year, it's up to me... I'm sure she is far more friendly and helpful with her existing clientele. I'm also sure I won't be returning but that is probably alright with Amy.

Missy has been my hair stylist for over 20 years and I always walk out of the salon feeling…read morebeautiful. Missy is extremely talented and artistic. From my personal experience, she excels with color, highlights, cuts and blowdrys. She is honest, trustworthy and treats you like family. New Wave hair salon is just as amazing as Missy. From the moment you walk into the salon you are surrounded by many busy, talented stylists performing magic. It really is mesmerizing to watch. You are greeted promptly with a smile and checked in quickly. I can't rave enough about the shampoo/scalp massages given. Carolena is amazing! I am so fortunate Missy came into my life and I am very happy with new wave salon. I would recommend both Missy and the salon to anyone who wants to listen.

I absolutely love New Wave Salon! The entire team is incredibly talented, welcoming, and…read moreprofessional. Danny and Cesar do an amazing job with my perms--they truly understand how to create beautiful, natural-looking results. Bella is fantastic with both cuts and color; she always listens carefully and consistently delivers exactly what I'm hoping for. My mom and daughter also see Bella, and we all trust her completely! Elsa deserves a special mention as well--she is so gentle and thorough, making every hair wash feel relaxing and luxurious. On top of that, the administrative staff is incredibly organized and helpful, always calling with appointment reminders and making scheduling seamless. From start to finish, every visit is a wonderful experience. I highly recommend New Wave Salon to anyone looking for a skilled and caring team!

Marianna gave the most thorough consultation I've ever had, and I could tell that she was really…read morelistening to me and focusing on the health of my hair. The cut is beautiful, and exactly what I needed, but more importantly, I felt really cared for.

I rarely leave reviews for haircuts because my hair is thick and frizzy and hard to style well, but…read moreI had an amazing experience at Plane Jane! I had shoulder length hair and wanted a graduated bob. Most hair stylists haven't been able to pull it off at all, but Melanie did an incredible job! She worked on my hair meticulously for an hour and 15 minutes and angled and thinned it absolutely perfectly!!! Best haircut I've ever gotten! One tip for anyone who goes- I should have booked it as a "transformation haircut" because I was changing the look of my hair so much. Appointments for those cuts are slightly longer than a normal haircut. Melanie squeezed me in anyway, which I'm so grateful for!

*****3.5 stars*****…read more Decent place to get a haircut, especially when you're in need of one and don't have an appointment. I got my hair washed, trimmed, and blow dried all in about 30 minutes. Preference for payment is cash, although they do accept Zelle. Plenty of parking in the lot out front

Jacky is the best! He is always on point and precise with his expertise, I am always very happy…read morewith the results. I recommend making an appointment if possible to avoid the wait, you can usually do this the same day or the day before. The location in downtown Rockville Town Center with plenty of parking and centrally located near many walkable shops and restaurants nearby. You are greeted with a relaxing rinse/wash before and after the cut, which I really enjoy! If you want a refreshing new look, Jackys Hair Salon is a quality choice and you will definitely come back!