UPDATE: I want to be very clear there was no intention of cancelling my appointment the day of and avoiding a cancellation fee. The last time I had to cancel my appointment with Bree, I asked her to send me a Venmo request for said fee without her even having to ask for it so for her to imply this is absolutely insane and absurd. This is a continued effort to put the onus on a customer who routinely tips 20% and above for services. Bree's cancellation fee is $25. I had to cancel a brow lamination and eyelash lift appointment at the last minute due to an emergency and that fee was $120. I paid it with no issue. Why? Because I hold my service providers in high regard. If Bree has a customer service mindset she could have asked me one question and avoided all misunderstanding but as stated in my initial review, she chose differently. I texted her to confirm whether she had enough product to cover my service as her lack of product and scraping of the mail varnish bottle caused a lack of coverage on my nails which is directly responsible for the lifting. The response below is nothing more than a feeble attempt to not reflect and learn a lesson on how to handle customers full stop and my review of my experience stands. In fact, her CUSTOMER was willing to bring her own bottle of builder gel to ensure service because Bree seems to be having supply issues. To further insult me by implying I'm some kind of dead best trying to scam independent businesses out of paltry cancellation fees is the utmost in poor customer service. Additionally, this isn't my first review. I posted a review on a previous page for this business when I first came to Bree. This is a new page. I support my service providers and make sure I talk up their businesses. In fact, when my friend came to town and needed a manicure, Bree is where I sent her so the statement of surprise that I leveraged a consumer took such as Yelp to express my feelings about service is unwarranted After being a customer for two years, I was referred to another nail tech by Bree simply because I wanted to confirm that Bree had enough product to complete my service. I had my nails done on three occasions where we had a product issue. The first time she didn't have the clear builder gel that I usually use and subbed in a pinker one which was fine because it looked good. Second time the pink bottle was almost out and my nails didn't get quite the coverage they should have and it lifted because that's what happens. The next time I went she had a full bottle and my nails were fine. Third time where I had an issue, the bottle was once again almost out and what happened? The gel lifted off completely on two fingers and the other fingers were lifting which meant my own nails were damaged and peeling. Additionally, the regular gel on my two big toes came off completely 24 hours after I got my nails done. I didn't get mad. I didn't even reach out to her until the morning of my appointment because I wanted to confirm that she had product to complete my service because a friend of mine had two full bottles of polish and offered them to me but I needed to run by her house to pick them up. I wanted to confirm with Bree because that dictated what time I had to leave my house. Instead of trying to live in a space of customer service particularly with someone who has been very supportive of her business, Bree chose a different path. She chose to compare me to her other clients and tell me I could go elsewhere. Bree is an independent business and I considered her a friend. A poor review is not my preference but this was out of bounds read more

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Sabria's nail salon experience is unique in that: - The communication is EASY! - There's no pain (for sensitive hands & feet) - She's detail-oriented, resulting in clean lines I wanted to have an in-depth conversation about my options for gel/acrylic/etc. and she clearly explained everything. Then she gave her professional opinion on what I should do. Something I could not do at the majority of nail salons due to language barriers. She understood I had sensitive fingers and toes, so she went easy on me, like I wanted. Something I have also found hard to communicate. The leg/foot massage was a nice bonus. read more

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The services I got from Sabria: dip nail removal basic manicure basic pedicure I loved my mani and pedi! My nails were shaped just the way I liked and there was a lot of colors to choose from. Also, Sabria was very sweet and made me feel very comfortable. I definitely recommend! read more

Studio Black Nails - Basic mani by Sabria! These are my natural nails shaped square and a sheer polish - Nail Salons Near Me - San Diego, California

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Sabria hits 10/10 always!!! Her attention to detail and passion for what she does shows through her work. I've been going to her for over a year and not once has she disappointed me. She has helped my nails grow stronger and I'm always feeling amazing after our appointment. Not only are you supporting a small business, you're receiving an amazing service from a fabulous boss babe!! read more

Studio Black Nails - Gel Nail Art - Nail Salons Near Me - San Diego, California

In case you're wondering, Bree is just one person, a small business, running her own salon. She is meticulous with her work and super friendly. I booked my sister, my mom, and myself for manicures and pedicures for my wedding. She was ours for the entire morning and was patient throughout the whole thing. My gel manicure stayed for two weeks, could've been longer but right after the wedding we hiked the Inca Trail and play in the Amazon, so I was really rough on them and started picking them. I highly recommend her work! read more

Studio Black Nails - Gel Manicure by Bree! - Nail Salons Near Me - San Diego, California

I found Sabria with a Groupon deal for Nails by Bree. I surprised my husband with a regular mani/pedi appointment for 10 a.m. on a Saturday. Parking is a bit tricky with alternating 15 minute and 2 hour street parking spots. Sabria is located at the end of a narrow hallway shared with suites A thru F. I scheduled the appointment through Facebook and didn't realize the 1 and 2 Groupon deal options were to indicate the deal I purchased not how many appointments I needed. My bad. She was nice and accommodating. The suite is nicely decorated and cozy with a cute little ottoman in the corner for the pedicure. My husband said, "The foot massage alone was worth it." read more

Studio Black Nails - Studio Black Suite C - Nail Salons Near Me - San Diego, California

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This rating is for you Bree. I would like to start this off by saying I was so throughly irritated by the situation I created a yelp account just to write this review. I purchased your gel mani/pedi deal off of Groupon, upon calling you to set an appointment there was no voice on the other end. I called again and was told text was better. So i texted you asking your availability and you told me to give you a minute & you'd let me know. I never received an answer that day. I texted you the next day, received no answer. I texted again 5 hours later, received no answer. You have terrible customer service, figure that out. I have contacted Groupon & requested a refund, very irritating experience don't waste your time potential customers. read more

Studio Black Nails - Nail Salons Near Me - San Diego, California

Amazing amazing amazing! Friendly and professional, my nails look incredible and I am very picky! Will be back! read more

Studio Black Nails - Nail Salons Near Me - San Diego, California

Bree is very sweet and a great nail tech, even without her glasses she did a great job. I bought the $20 groupon package for pedi and no chip mani. However, the venue isn't actually a nail salon so I was a little confused walking in. She rents a room in a business complex off 30th with some other gals who all do different sorts of beauty procedures. The pedicure was well done but it was a little odd to sit in a worn down recliner with my feet in a vibrating home pedicure basin for the pedi. I felt she should put a little money into upgrading her room since there are so many nice salons around SD you can go to. It was just a little crowded and outdated but I think with a few upgrades she could have a fabulous venue for her clients read more

Studio Black Nails - Mod about You by OPI with gold accent nail - Nail Salons Near Me - San Diego, California

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My sister and I both got our nails done with Bree yesterday! This was one of the best nail experiences I've had. She spent over 2 hours focusing on me and making my nails perfect! She started with the pedicure and cleaned and scrubbed every little toe. She really helped me pick out the perfect colors for my wedding next week :) I showed her a photo of what I liked from Pinterest and she was able to do the same design with the glitter! One of my thumb nails had a really bad broken nail, she was able to glue it together and blend it with the gel nails. One of the main reasons I enjoyed this experience was because it was her own cute little salon, not like one of those big nail factories ;) she blocked off her whole morning to focus on me. It was a pleasure chatting with her while she worked on every little detail. Not to mention her pricing was better than most typical nail salons. Both my sister and I will continue to go back to her for our nails!! So glad we found Bree :) read more

Studio Black Nails - Love my bridezilla color gel nails with a dash of sparkle!! - Nail Salons Near Me - San Diego, California

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Sabria is a nail goddess. She's personable, funny and a great nail technician. I definitely found my new favorite!

Best Mani, Pedis around. Sabria does an amazing job, is very clean and pays close attention to detail. I had my first dry pedi with Sabria and loved it! All the same benefits as a traditional tub, but much more sanitary. Thanks Sabria for my beautiful nails. See ya in a couple weeks. read more

I found Bree on Groupon and contacted her on Facebook to book an appointment for the next day. She responded within a minute (literally) and was very accommodating. Usually I do not like to talk when I'm getting a mani or pedi (I like to relax)....but the conversation with Bree just flowed so easy. She took her time on each nail and was super thorough! I loved the final product! Great price and great conversation.....just like having a friend do your nails. Thank you Bree for making my bday fun! read more

Ever since I found Bree via a Groupon deal, I haven't had my nails done anywhere else. Bree is spectacular - she makes sure that you are comfortable and provides excellent customer service at all times. Her work is well worth the full price. Honestly, her rates for gel manis/pedis are significantly lower than salons I used to frequent. On top of that, you get one-on-one treatment, professionalism, and conversation that you won't find at another nail salon. Her booking process if super easy to follow and also ensures that you'll have plenty of time for your appointment. Absolutely give Bree's salon a try if you are looking for a top quality manicurist for your nails or toes - you won't regret it! read more

Love my pedicure. Sabria is the only person who I will even let touch my feet. She is very thorough with her cuticle work and my feet are always so soft! Did i mention she was great with advising me on how to keep my feet soft, usually you dont get that type of care at a regular salon. She took her time and I could tell she genuinely loves doing nails. read more

Bree was great. I desperately needed a mani/pedi, and I was able to make an appointment for the following day using her webpage. She communicated with me when there were issues with her appointment system and when I got lost trying to find her salon. She made my stubby fingers and hobbit feet look presentable. This is her business and she works solo. It was a nice respite from a salon full of ladies talking on their cell phones and technicians screaming at each other. It is also nice because her salon is within walking distance to my home. The overall experience is intimate and relaxing. Bree is good with conversation and totally understands when you nod off because you're so relaxed. All in all I give her five stars for her skills, attention, and her customer service. I would recommend her to anyone I know. read more

Thanks for my Mani and Pedi ! It looks great! I love the color selection and the one on one attention, with no distractions I will be back for sure. You have gained yourself a new customer! The whole time we had good conversation and I felt like a friend was doing my nails. It was great meeting you Bree and I will be back soon! read more

Studio Black Nails - Thanks for my mani pedi! It was nice meeting you, I will be back for sure! I felt like a friend was doing my nails...thanks see you soon! - Nail Salons Near Me - San Diego, California

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I am very picky on who does my nails and let me just say I was completely satisfied with the time and care Bree took when doing mine. She was very professional and made sure that my nails looked amazing. I will definitely be going back to her! read more

I love going to Bree!! Nowhere beats her prices or the true experience of one on one service! She takes her time to make sure everything is to your liking and ALWAYS does awesome on the shape! And my feet ya'll.. they go from feeling like sand paper to babies feet! Definitely recommend! read more

Bree did a great job on my toes and fingers! She was so nice and it's super easy to schedule an appointment with her (best via text, which is convenient for everyone these days :)). My nails look like they're right off of pinterest, thanks Bree! read more

Studio Black Nails - Love! - Nail Salons Near Me - San Diego, California

Bree was awesome!! You can tell she priorities cleanliness and customer service and her prices are extremely competitive compared to overpriced nail salons. I got the gel mani and regular pedi. My hands and feet feel and look amazing and it was an extremely relaxing service. Would highly recommend Bree!! read more

Sabria is so sweet and kind. She was able to accommodate me last minute for a gel manicure and pedicure. Her Salon Suite is super cute and perfect for a girls night mani and pedim read more

Had a great experience. It was just her and I in the salon and the vibe of the salon was relaxing and right (she was playing Christmas music ). I got a gel pedi, and she wrapped my feet in hot towels which felt really nice. She took time to cut my nails and apply the polish. Also loved how my gel mani came out, she took the time to shape and prime my nails. Bree herself was such a wholesome person. Will be coming back read more

Upon arrival, you'll notice it's not a fancy shop. This is not something I care about. I care about cleanliness, quality and the music. All of which she deserves a 5 star on. She plays low key 90s hip hop which, for me, is inviting. She takes her time...is actually meticulous and knowledgeable about all the recent trends. She also accepts Venmo, Paypal etc. so I don't need to run an extra errand to get cash. Her prices are very reasonable as well. Oh, did I mention she is very cool and down to Earth? read more

Nails by Bree is a wonderful peaceful relaxing salon. Bree was very sweet kind and very professional. She arrived on time had a pleasant demeanor and was very helpful in selecting a color choice. She gave me an amazing foot and leg massage that felt like it went on for hours. She runs amazing specials as well. Definitely made my next appointment before I left. read more

$25 for gels is a typical price, great deal is how she doesn't charge for gel removal! She pays attention to the nail beds and edges/sides/tips. She's a pro at filing the shape you want and smoothing the edges so polish goes on smoothly and stays. Also, she doesn't buff/file the tops of the nails - I like that because when you decide you no longer want gels, your nail isn't ruined. Basically she's very attentive, wants you to tell her if there's something you feel that's missing, and she carries a pleasant conversation with you. I'll definitely go back to her. read more

Love love love Bree! She takes her time to make sure everything is done correctly and with quality. Her prices are very affordable and typically my toes chip within the first week but when Bree did them they seriously lasted over a month. The heels of my feet feel like a baby's bottom which says a lot since I come in there with feet looking rough. She is very open to the time frame you need an if you are running late a simple call to her and she will accommodate. I highly recommend nails my Bree!!! read more

i purchased a groupon for a gel mani and pedi and was able to easily text bree for an appointment. bree's salon is in a retail space shared with other beauticians, conveniently located in north park. luckily, there are several un-metered parking spots in front and i was able to snag one! bree saw me right on time and gave me a simple and effective pedicure (no need for a vibrating chair, thanks) and shiny gel-ed fingers. i enjoyed our easy conversation. bree is even offering a great deal for groupon return customers.. ill be back! :) read more

Doesn't get any better than Bree! My1st time going to Bree, I got gel mani and pedi...mani lasted 3 weeks, no chips, flawless; Pedi almost 2 months. Asked my self, wonder if this was luck or if she was that good. Went back, same thing, she is just THAT GOOD! She does a GREAT work, very focused, not rushed, easy to talk to, and over good person. Def recommend her if you want to feel beautiful and have a great time being pampered. read more

This is a perfect example of a bait and switch scenario. A groupon was advertised for a gel mani/pedi. The bride called before purchasing to verify that the salon could handle multiple clients (there were five of us). The response was yes and I'll even include some surprises (one glass of mimosa per person). The bride went ahead and purchased a couple of groupons and made the reservations for all of us. We were under the impression that there were either multiple nail technicians at this location or that the technician could handle all of us. We arrived at 2 pm and had rehearsal at 6 pm (yes, we were scheduled at noon but got stuck in another city so the bride called to schedule for later). Still plenty of time for 5 people, right? No! In reality, there was one technician, one station and each gel mani/pedi took 1.5 hours each. Only three people ended up getting a mani/pedi (two gel, one regular), one had her mani/pedi done by another client, and the other person decided to not spend the time needed. Wow. During mani/pedi's done by the technician, she was frequently on her phone to determine child care. I truly understand that as many friends are single parents, but should conversations and texts be happening when you are supposed to be working with the client? Instead, take a moment, excuse yourself, and step outside to take care of what you need to take care of. For the actual mani/pedi, that was also a one star. My toes (which typically last at least 2 weeks) were chipped within two days and the ends were very rough. This was by far one of the worst experiences with a mani/pedi and customer service that I have experienced. What was worse was that this was supposed to be a day of pampering for the bride and instead, she now has poor memories of that experience. I definitely do not recommend this location for a mani/pedi, especially if there is more than one person. read more