This spot could easily be renamed: "Alvera Body Wrap & Wellness Spa-aaah!"…read more Excellent firm pressure massage by Karen. Great, relaxing vibe and she's very responsive to... well, everything. You want the table a little warmer/ cooler? Got it. Want to lighten the pressure in certain areas? Sure, no problem! Curious about how 'x' pain connects to 'y' limb? You'll get an accurate, thoughtful response. Lights lower, music softer? She's on it. No stress added that I arrived a couple minutes late. She apparently had time, so she tacked those couple minutes on to the end and I got as many minutes as I actually paid for - that's always super appreciated! It would be nice if the room was a little more soundproofed or located further back in the building away from the road; I could hear lunch hour traffic rushing by on the street about 20 yd away. But other than that, this was a great massage, and I've had plenty over the decades. A lot of therapists these days slop through the motions, but Karen really has a pinpoint, accurate understanding of the human body and I give her full props for 90 minutes of targeted, firm pressure body work. Me having slightly arthritic hands, I greatly appreciate her stamina! I left the appointment, amazed with an amount of flexibility in my neck and shoulders I haven't felt in probably 10 years. My 82 yo mom loves it here, too. There's a plethora of skilled service providers and lots of face, body, general wellness treatments to choose from.

Gifted a massage to my husband for his birthday. He said the service was absolutely excellent! The…read moreplace had a great ambience to it very relaxing. I look forward to going back another time for treatment myself.

I see Allie and she is one of the best stylists I have ever had. I am wildly picky about my blonde…read morehair because of a previous experience, and Allie has been super patient about this. I feel so polished again, my hair looks healthy, and I am so happy I found her! My hair will actually hold a style again and I get nonstop compliments. She also gives an amazing head massage. The salon is really pretty also and reception is super nice. Extra details: there is ample parking in the front of the salon. Do make an appointment in advance, and be sure to pre-book your next appt. I did see in one comments that someone had sticker shock about the pricing at this salon, and I think Allie is fairly priced for her talent. She also confirmed before starting the service of my first appt that I understood what their pricing is.

Did a great job but had extra charges I was unaware of until checkout. I didn't mind paying but a…read moreheads up or an explanation would have been nice!

I received a coupon for one free sauna session. I needed to beat the winter blues and booked my…read moreappointment right away. I was able to get in the next day with no trouble. As I was leaving the house to go to my appointment, I was called by a staff member who informed me that their systems were down and I needed to reschedule. I chose the next day. Upon my arrival I was kindly greeted by Kylie who checked me in. After completing a few pages of paperwork, I was given a brief tour of the facility and directed to my sauna. It was a very relaxing session and I highly recommend to those needing a good detox. After my session, I showered and changed and Kylie informed me that I had another free session due to the unexpected cancelation. Overall, this facility is so clean, calm, and welcoming. I highly recommend.

I had a great experience with Cody! She was attentive to my concerns, was sweet and very effective…read morefor all my crazy knots. She is a tiny girl but mighty! I highly recommend her and can't wait to get back in! It's always uneasy seeing a new therapist. She was awesome!

Out of the many massages I have had, Michelle is hands down the best. She is professional,…read morepersonable, attentive, and just an all around great masseuse. I leave this place feeling super relaxed and recharged every time. I highly recommend booking at least an hour of a Swedish massage. You will not be disappointed.

Michelle is so great! A relaxing, soothing experience, so different from some facials I've had in…read morethe past. And I left with my skin just glowing! The space is beautiful, too!

I had a giftcard to use and honestly, it was frustrating to book a pedi online. Since there are…read moredifferent skill/price levels for the nail techs, I wanted one on the cheaper side. Given the multi-locations and multi-techs it took awhile to book a time that suited me. I did think they are overpriced compared to other nail salons. I had a very pleasant experience in person. I walked in and checked in on the tablet, making it very easy. I used the restroom and saw a coffee/cocktail bar that surprised me a bit. I did get a glass of water at the self-serve desk by the entrance. I sat in a comfortable chair and when my tech was ready, I was seated at her station. Great pedi and I liked Selma who wasn't pressured to make conversation. I'm good with quiet. She put me at a different seat to use the nail dryer. My toes look great. After the pedi and as I was being moved, I accidently knocked my water glass off the side of the chair. It broke and made a mess. They didn't yell at me. I felt bad, but someone quickly arrived with a broom and dustpan. At the check out desk, I was informed I got 25% off as it was my first visit. Yay! I used my giftcard and have $ leftover. They expect cash tips so I put $ in an envelope for Selma. It is a very pretty salon and I would recommend it for a first timer.

Recently used Penzone for a wedding and had a pretty good experience with 3/4 artists. Grace was…read morefantastic, Autumn and Gia were great. Athena was extremely questionable. First off, she was late, which already messed up our schedule. Not a huge deal, but then she doesn't have foundation. If we only had one makeup artist, there would have been no solution. She then goes on to complain about clients requesting "no makeup makeup" looks, this is what pretty much the entire bridal party had asked for. Really bizarre to comment on in front of any clients. I have had other experiences with Penzone that were never like this, it just was really uncomfortable for everyone. I had hyped up Penzone to everyone and then 2 of my friends were ridiculed and not happy with their looks.

Everyone was very professional. The spa is extremely clean. They even have a panic button on the…read moretable if you need someone to come in if your massage therapist is making you uncomfortable.

Been going to Hand and Stone massage New Albany for a long time. Took a while, but I finally found…read morethe perfect massage therapist for me. Lynn does a very professional massage and just the right amount of conversation.

I live out of state but have a monthly membership as I love the products. Normally I love getting…read morefacials and getting derma-planing. Today I was disappointed I had an appt and came from a rehearsal dinner so had makeup on. When cleansing my face she never removed all my makeup so when I left half my face is clean and the other half still has makeup. Little disappointed as now I need to go remove the rest of my makeup. I got the workout facial and wouldn't get it again for the price. She was way too gentle for it to be a workout. My face didn't feel any different from the "workout". I will say the girl did a good job with the dermaplane. Overall a decent experience but would have liked all my makeup to be removed

I had an absolutely amazing experience with my esthetician Karley! From the moment I walked in, I…read morefelt welcomed, comfortable, and completely at ease. She took the time to really understand my skin concerns and explained everything in a way that made me feel confident and informed. The treatment itself was incredibly relaxing, and I could tell they were both knowledgeable and detail-oriented. My skin has never felt so refreshed, smooth, and glowing. I also appreciated the personalized recommendations she didn't push products, but instead offered thoughtful advice tailored to my needs. What truly stood out was their professionalism and genuine care. It's clear they are passionate about what they do, and it shows in the results. I will definitely be coming back and highly recommend them to anyone looking for top-quality skincare services!

Elyse did a great job! I asked for an icy blond balayage and it turned out great! The only downside…read moreis that the space itself is a little small and cramped, however, the service was great.

Ashley is great! Not only does she do a great job with hair and color, but she seems to really know…read morea lot about how different products will take care of your hair. My hair sometimes takes a while but the time always goes fast because Ashley is so friendly and talkative. It's nice to find someone so close to home that I can trust with my hair!

Have used several good massage therapists in the Columbus area over the years, but never have I…read moreever left an appointment feeling elevated physically and spiritually like I do after a treatment by Kim. She is knowledgeable, professional, personable and passionate. Kim was instrumental in identifying and correcting ongoing discomfort in my left hamstring. Even the music is as authentic as Kim. If I could afford it, I'd go weekly. In the meantime, look forward to monthly treatments. On a side note, tried cupping recently and experienced immediate relief in my shoulders.

My wife got me a massage for a birthday present. Kim is a person that has a kind loving heart and a…read morewelcoming soul. She is great. It was my first experience with a massage and she made me feel comfortable. She explained everything that was going to happen. She is great at what she does and I will be back as well as schedule my wife.