I've had my prosthetic leg for a week now. I absolutely love it. The contours fit precisely as my…read moreresidual limb. The prosthetist was very encouraging and professional. Thanks !

I love this place, the staff was super friendly, knowledgeable and very helpful. My experience was…read morevery positive. Fitted and out the door very quickly

Just completed my first appointment for a back brace and I had such a great experience. Krista…read moreanswer all my questions and help me with my first fitting. The office staff were excellent in helping me. I had made several calls to other places for information about the brace and was treated very indifferent with one place hanging up on me. Thank you for listening to me and answering my questions. Looking forward to seeing everyone again. This is the second time I have had a fracture in my back and looking forward to less pain with the brace. Thank you. Carolyn Curneal

July 25, 2018 I purchased $96.83 of products from beautifully unique and again September 14, 2021…read more$102.22 both times those were reimbursements from Medicare then November 17, 2017 I was again overpaid $327.44 by Medicare through beautifully unique. I now have to repay Medicare that amount of money because of beautifully unique in aptitude. . Now I am being ghosted. I would not recommend purchasing anything from these people ever again. I trusted them. That was my mistake obviously. They have not come back to me telling me how they intend to rectify this. Can you tell I'm upset? This is over $400 now that I have to repay Medicare because of their ignorance. I wish I had never trusted them. Ineptitude

I am deeply disappointed with my experience with Beautifully Unique. I had a double mastectomy in…read moreJune of 2023 and met with Helena (the owner) to be scanned for prosthetics in October of 2023. I was told that they would be done by the end of 2023 or the beginning of 2024. I called several times in December of 2023 and then in early January 2024 to get an update, but no one answered or returned my calls. When I finally was able to get ahold of someone, I was told that they did not see my order and had to talk with the owner, and I would get a call back. After months of continuous phone calls, I learned that my order was never placed. My insurance changed at the beginning of 2024 and now Beautifully Unique is out of network. I am now being told that because my new insurance is out of network, I will now be responsible for payment (which is the equivalent of thousands of dollars), and they can no longer help me. This is very frustrating because it is now August of 2024, and I have been getting the runaround for almost 9mo. Her poor business management is going to cost me thousands of dollars and countless hours of making phone calls and time now driving to a different city to find services. The owner of this business will NEVER know how much her careless neglect to do her job has costed me. Given what I have gone through since walking into their office back in October of 2023, I would NOT recommend this business to anyone. It wasn't enough of a traumatic event to have both of my breasts removed to prevent cancer but to then be treated with such disrespect and callous deception by the only place within 60 miles that does what she does....Shame on her!!

Was waited on immediately and helped i am a past cancer patient, they ask…read more Me to come in and be measured. again.In case my size has changed.

Very happy to have a local boutique to help with mastectomy bra fittings and breast products. They…read moreare always very kind and helpful in finding the correct products. Always a great experience.

Very efficient, clean facility. On-time, easy parking and many hours to place an appointment…read more Katie Spottiswood fitted my ankle and was very clear as to what to expect. Prosthetic arrived quickly and the fit was perfect. Great facility and people involved!!! Ray Saunders

BEWARE!!! These guys are out to get ya!! Unfortunately this…read moreplace was prescribed thru the Wheaten / Assention therapy group for a simple AFO Brace and they wanted to charge us a "ball park" $1000 for the brace plus a $70 service fee to come take a measurement (shoe size). I thought this was excessive to I called and spoke with the manager who wanted to blame the costs on our insurance... but I reminded him that if his money hungry company wasn't gouging little old handicapped women in the first place, then the insurance company wouldn't have much to do with it. He was rude and simply told me to go somewhere else. I Did!! The same AFO brace that the hospital uses is $39.95 on Amazon! How do these people sleep at night???

If you can make it past the highly passive aggressive receptionist, you will be probably be quite…read morepleased with Gil Cohen. I came here with my father, who needed his leg brace adjusted. While waiting for Mr. Cohen, I needed to use the restroom (on the other side of the waiting room door). I asked the receptionist, "Excuse me, do you have a restroom?" She very matter-of-factly replied, "My name is Lori and it's over t/here," as if I should have somehow already known her name and she was offended that I hadn't addressed her by it? On my way to the restroom, I let her know my dad had his brace with him (he uses a cane and needed someone to help him carry the brace). She tartly informed me she already knew because she already saw it. Oooookay. We finally saw Mr. Cohen, who was extremely professional and respectful, and easy to talk to. He carefully listened to my father and was able to adjust the brace (new strap, etc) exactly as my dad had hoped, and quickly! The cost was very reasonable, and he did not once pressure my father to purchase a more expensive product. When we were finished meeting with Mr. Cohen, the receptionist shouted across the hall at Mr. Cohen to "KEEP HIM IN THERE" while she completed something at her desk. My dad and I awkwardly waited a few minutes in the exam room until she was ready to accept payment. When it came time to pay, my dad wanted to run his chip card as credit, because he couldn't remember his PIN. This has not presented an issue anywhere else, but boy oh boy was it an issue for Ms. Lori! She condescendingly informed us that her only option was to run it manually, and said she hoped she wouldn't get in trouble for doing it that way because she was running it as though we weren't there in person (?!?!??). Mr. Cohen seems to be an expert in his field, and it is a shame that his clients' first and last points of contact at his office are with an individual who seems so thoroughly disgruntled.

The Van's medical here in St. Joseph has split into divisions. The old store nolonger deals with…read morewalkers and so on..if that is what you are looking for, the new division is called Dasco. Well informed personnel and friendly. I was disappointed to discover neither place has mobility scooters and we would have to go to South Bend for those.

My experience with Van's Medical Equipment has been a breathe of fresh air. The staff is…read moreknowledgeable, helpful, and understanding. They have been able to offer realistic answers and guidance in obtaining durable medical equipment for my Dad who is aging and has dementia. It's nice to be able to have a local company to go to especially when the needs are immediate and urgent. Thank you for providing a respectable business/service that caters to those who are dealing with some of life's difficult challenges.