Expert jeweler on site for same-day repairs / adjustments and reasonably priced. When the first…read moresolution to resize my ring didn't work, he came up with another and had it ready the next day. Very pleased and highly recommend!

I had some diamonds I wanted reset. All I can say Is Wow! My ring turned out way beyond what I…read moreexpected. It is absolutely beautiful! He and his wife were so helpful and knowledgeable about how the finished ring would turn out. If you need anything in the jewelry department they can order it and give you really good helpful ideas.

I recently went to JC Jewelers in Winter Haven, Florida to have a 10 karat gold bracelet repaired…read more To replace the clasp they wanted to charge $407. I'd asked about selling it and they would only give me $400 (hmmm - no brainer). I decided to solder it instead. I'm advising you, the consumer, to shop around on better gold prices if you're selling. Additionally, I was looking to replace the wedding band that my husband lost with a gold and diamond ring. We found one that was nice and similar. The cost was approximately $800. The receipt stated that it was a 14 karat gold and diamond ring. When I home I looked through a loop that I have and the ring was not stamped anywhere. I believe the law mandates all jewelry needs to be marked. I returned the ring to advise that I have no idea what Kt this ring is. The sales woman told me it's right on the receipt, it's 14kt. I stated it may be on the receipt but it's not in the ring. She took the ring to the office where the jeweler was and how ironic he said return the money even though the receipt states "no returns for money only store credit". Just advising, if you do business with this company, please check your product while you are there.

Great experience through and through! My husband has purchased several items here over the years…read moreand we just had jewelry repaired that we purchased while in Italy. They did a fabulous job! Friendly and kind!

I recently brought my Mom's 50 year old damaged mothers ring to Max Jewelers. It was in rough…read moreshape. One of the three stones was missing and all of the prongs for all three stones needed to be replaced. Max Jewelers made a masterpiece out of this ring! They replaced three sets of prongs and all of the stones for under $300.00. My 80+ year old Mom will be so unbelievably touched beyond words to receive this. Thank you Max Jeweler's for your professional services. Laurie- Lakeland, FL

Very overpriced. I was shopping for an engagement ring and spent some time browsing and speaking…read morewith their employees. For the price I've the same ring in 3/4 carat in their store I was able to get a 2.25 carat ring elsewhere. Please shop around when considering expensive jewelry.

Many years ago my husband took a pieces of jewelry that we purchase somewhere else & had them made…read moreinto earring. Which was one of the most thoughtful gift I've gotten from him. I am not big Jewelry person & I don't like wear rings but I do like to wear bracelets & earrings. From time to time I will wear a necklace. When I was organizing my jewelry I had a bunch of thin necklaces tangled up. I took there to get it clean & untangle. Everyone is nice. When my bracelet claps broke I went their to get it fix. The price was pretty steep but this is closest place to me. I really like this bracelet so I sucked it up and paid it. I also took my pandora bracelet there to get it clean. The funny part is that half of my bracelet is the real pandora mixes with fake one. They were able to spot it right away. While I was waiting for them to clean my pandora charm I was window shop around their store & they have amazing pieces of jewelry. Their layaway plan is really reasonable.

Why support mom and pop businesses? I'll tell you why NOT to support this local jeweler... over…read morepriced and mediocre quality, I've shopped at this Bartow location multiple times, and friends and family of I have promise to never shop there again. On multiple occasions while shopping I have experienced the way management communicates with their staff.... And it is atrocious i hope and wish they would treat their staff with more respect. If there was an option to leave half a star, that would be more deserving... -Sincerely, MikeOxlong

Very friendly and knowledgeable owner. She was able to rehab my order as we were going to…read moretraveling. Great job!

A great selection of all jewelry and always kind and efficient. Prices are very fair and quality…read moreis the best!

I took my diamond tennis bracelet for a repair. It was done on site as I waited, they also cleaned…read moreand polished it. They brought my jewelry back to life, it looks beautiful. All of this was done for an awesome price and the owners are incredibly friendly, knowledgeable, kind and polite. I highly recommend this shop.

Great watch repair location i've ever been to! The expert is affected person, she's knowledgeable ,…read moreand she's speedy and efficient with service!! My battery in my watch needed alternative, and the second one hand fell off in the watch face and it was all repaired in eight minutes flat. extremely good extremely good location.

Shady business practices. Several attempts by the "owner" to confuse and deceive customers by…read morechanging the values of brought in jewelry and the same with the prices of jewelry for sale within the business. Also, the "owner" would be show himself or introduce himself upon request for clarification. Upon further investigation, this seems to be common practice. Will not be back and would not recommend.

Great service I had a picture of an engagement ring I wanted to buy. They made it for me in 4 days…read more Bigger diamond than on line. They are the Best at listening to what you want & making it happen

We went there to get appraisals on 4 pieces of jewelry, for the purpose of updating our Valuable…read moreProperty Insurance policy. The appraiser was pleasant, professional, and very informative. We learned a lot.

Although I have lived in the New Tampa area for a number of years, I had not visited Charles…read moreJewelers until last week. Several of my friends had recommended this store. I instantly knew upon meeting the owners that I had found the perfect store. The ladies are well informed, friendly, knowledgeable, and instilled confidence in me of their honesty. Thank you for being a jeweler that I can trust with my fine jewelry.