I went to another place in Marion to get help with my nails. I had three that were split vertically…read moreand I could not fix them. I was looking for something to hold them together long enough to grow out. I thought I will get the dip because I have had it before and I know it. They talked me into acrylic, then battered my fingers pushing back my cuticles so bad that my hands hurt for more than a week. I said short and round and I got long and pointed. By the time he was done I just wanted out. I went home and cut them down myself just so I could live with them. When they started to grow out I knew I needed to try somewhere else so I called Galaxy. They said to come in at 5pm and I hustled over. I told the gentleman what happened and what I wanted and he would take care of me. He was amazing. He did not push my cuticles back so far into my fingers that I felt my eyes water. He cleaned them up but gently. They did not hurt at all. He took the length down to short like I asked. They are actually rounded, and they are not as thick. They feel so much more comfortable. AND he put a little flower on two fingers. So cute.

Really disappointed. They booked me an appointment ahead of time for 5:40, at 6:15 they seated me…read more At 6:30 someone finally started working on my pedicure. They started soaking my nails to remove my builder gel at 6:15. I didn't know builder gel couldn't be soaked? By 6:50 I had to ask them to remove my foil wraps soaking my nails, because the product was drying on my now pushed in nails from the foil. This hurt and misshaped my nails in a really weird way. My nails are not curved and the product soaking, re drying while wrapped caused my nails to become very misshapen and painful. At 7:20 and I'd been sitting with my pedicure done for ten minutes STILL waiting for someone to remove the product from my nails. I will never come back here. They shouldn't have booked me an appointment if they couldn't actually accommodate me. As soon as I walked in they told me most of the staff were off on vacation....just don't book so many people if you can't actually provide an efficient, good quality service. I wish they wouldn't have booked me so I could've gone somewhere else and my nails wouldn't have been messed up I had to pick my son up by 8 and I didn't get out of there until almost 8:30p. Which is crazy considering they close at 7.... Their salon was dirty and the drainage lines from their pedicure chairs stink like sewage, I suspect they have a leak somewhere in their plumbing. Anyway, I will never go back. They didn't care that I had somewhere to be they didn't ask how I wanted my nails shaped and cut then beyond where they could be shaped. They had no consideration for clients times. They're just trying to quickly get to as many people as possible, which good for them, but that's not the kind of service I want

I visited Sanctuary Nail Spa for the first time today and I honestly couldn't be more impressed…read more After having one of the worst customer service experiences at Elegant Nails, I was a little hesitant to try somewhere new but Sanctuary completely changed that for me. From the moment I walked in, the staff was incredibly warm, friendly, and welcoming. The entire space is spotless, beautifully designed, and feels so calming and relaxing. You can tell they truly care about both cleanliness and the overall experience. My nails turned out amazing! Such beautiful work. So grateful I found this place. This will absolutely be my new go-to nail spa. Highly recommend!

I had a fantastic experience at Sanctuary Nail Spa. I scheduled my appointment ahead of time and…read moreselected "any available staff" since it was my first time. I opted for the Signature Deluxe pedicure and my technician was Brittany. She was super professional and meticulous! Brittany did an excellent job and I plan to schedule with her again in the future. I'll definitely return to this nail spa.

Saw Renee for a facial today! It was AMAZING. My skin feels great. I would definitely recommend her…read moreand this salon & spa to anyone. I've already got my next facial and massage booked!

Nice place. Chairs are a little too close together, and I could tell my stylist was having physical…read moredifficulties a few times. Good cut, but just a little too short. Very nice welcome when I walked in. Overall a very nice salon.

My hair was done by another stylist that did not give me the results I wanted. I came to Tammy and…read moreshe has fixed everything she is fabulous.

I've been to this salon twice and both times they did a horrible job…read more This last time I asked for highlights and she turned my hair grey

Mia is wonderful. She squeezed me in on her extremely busy schedule when I couldn't deal after…read moremoving --- and ready to do on my own!!! Great stylists always have a long line - but she understood I would take what I could with FREE consultation She listened to all my thoughts and ideas. Master of coloR- and waiting to see more as we go on - I miss my other hair stylists' - but my hair felt so good with the products at this place. IMPRESSED

what a fabulous find, organic, vegan and amazing calm/comfortable environment. like nothing I have…read moreever experienced before! I will be back and tell all my family and friends to get an appointment at this wonderful salon

The first time I went it was great so I decided to go back this time the man who did my nails did…read moreterrible he didn't give me the shape i wanted and made the tips on my French tips different sizes

I had a refill on acrylic done. I was happy about how my…read morenails looked, I did the pink and white ombré. However they each lifted and did not hold. I has a nail break and game in to get it fixed. I was asked to return so the man can fix it. I came back and was treated so disrespectfully. I came in to a few people being attended to, which is fine, I get it. When I asked if he could fix my nail, I was first spoken to in an annoyed tone and told "I'm busy. I don't have time". Then when I asked when I should come back he ignored me. He was rude and plain old mean. I left embarrassed. Additionally I found out that he used MMA products which are not recommended to use and harmful. I will not be back here.

Came in for a FILL IN and they charged me 60 DOLLARS. I am not happy with how they turned out and…read morethey didn't even listen to me. Felt very rushed. And if you try to pick out a holographic chrome... they will tell you they can't do it because it's powder and they just give you the boring opaque chrome instead...(which is POWDER).

I had been here a few times during my visits from California to my friend here in Tryon. Had…read morementioned to her several times that instead of driving all the way to Hendersonvllle for a mani pedi we could go here that's closer. I REGRETTED THAT SUGGESTION TODAY‼. The nail tech was cold and hostile towards me for NO apparent reason. My friend next to me got a very nice person who immediately offered her coffee, tea or water; then proceeded to turn on and adjust her chair massager. My tech would not look at me, offered me nothing and when I asked if the chair massage worked, he pointed to the remote on the side of my chair. During the pedi he jabbed me and nearly drew blood! I got a mediocre massage of my legs and not my feet. Worse pedi experience I've ever had in my life !!!! The icing on cake was his leaving me and going to another client to do her mani. I had to ask my friend tech "who is going to do my mani ?" They found another guy to do it. Thankfully he was very nice and treated me well. I was going to ask for someone else anyway and glad I didn't have to. Wish I had asked to speak to management but I didn't feel like ruining my day, my visit or the Christmas season. Doubt that when I'm visiting again that I will return. One BAD apple can definitely spoil it for a business.