Eyemaet express is great if you are only getting single vision lenses. They are unable to handle…read moredoing lenses that require bifocals or anything else without having problems of making the glasses correctly. Don't waste your time if you need more than single vision lenses!!!!

Jennifer was exceptionally good. Very quick service. Knowledgeable and pleasant. One could not ask…read morefor a better experience.

Needing my first pair of glasses ever, I looked around before committing myself to some frames. If…read moreI have to wear them all the time, I want them to be something I like, something that looks good on, and something that is well made. Out of the four places I checked out, Lenscrafters by far had the best selection, as well as the best service! I had Brad offer some assistance, and I explained I something that looked nice, and I'd like to have something maybe blueish. He asked a few questions, inquired if this was my first pair, and walked me through how things worked. He did a great job looking for pairs of glasses he thought would look good on me, as well as be something I would like. I can't imagine anyone making the whole process any simpler. It really put my mind at ease, and made having to wear glasses much more acceptable. This was a great experience, and I wish buying glasses was as affordable as buying a pair of pants, I'm really looking forward to going through this process again with Lenscrafters next time I need glasses!

This store is horrible and I will never go back here again. My experience has been terrible and my…read moreglasses have kept splitting by the nose piece on the lenses numerous times. They replaced the lenses multiple times and then finally the frames, in which it has happened yet again on the new frame. Wouldn't ya know, now my one years up from the original purchase and they can't help me anymore. So I've spent a year driving one hour, one way to go down and show them my split lenses and then another hour one way to pick them up, multiple times. Did they ever offer me another frame? Nope! Just the same frame that was obviously faulty. Were they nice about it??? NOPE! The manager told me it's my fault for buying Walmart cleaning pads. So I bought LensCrafters cleaning spray and pads. What happened yet again???? My lenses are splitting! Do not go here unless you'd like to be belittled and taken advantage of by buying crappy frames and lenses.

It's always a long wait time to see a Dr like 2 hours plus and if you address it Dr Leoni will tell…read moreyou don't come back

The basic eye exams are fine and comprehensive, no complaints there. The selection of frames is…read moregood but a little pricey. Issues include that every prescription seemed off in some way, ongoing issues with the lab they use not completing the lens finishes correctly, not letting you know when glasses are in, a prescription that was filled incorrectly (verified by another dr.). Always verify what your insurance will and won't pay for; Bailey's cost seem much higher than others in the area.

I'm honestly not sure which is worse the selection that they have or the immature bushy haired brat…read morethat was sitting there picking her nose the entire time before my husband and I walked up came back a week later and I'm not sure if she was just new or actually didn't know a single thing about any of the glasses and had an attitude when I told her politely that another person was stealing a pair of the glasses she looked annoyed and said "I don't care if just work here" and giggled all the employees ever do there is sit around and look miserable and bothered by anyone that is interested in shopping there go anywhere but here its filled with middle school children just there to be annoyed by people on what feels like purpose!!!!!!What happened to people who actually were passionate about there work?!!!!

Was so excited to go get some sunglasses for my husband from here since he loved a pair at the…read morelocation in Columbus , but the customer service by the manager was terrible. She was so rude. Tried calling to ask if they had a specific pair REPEATEDLY nobody ever answers the phone. So I finally went in and she didn't care about my opinion at all and was extremely short with me giving only yes or no answers. Would not recommend this location AT ALL.

Manager Tracy knowingly lied to me by telling me it is illegal to port a number prior to paying off…read morea phone, when it is actually illegal for a carrier not to port a number when requested. I visited the store for the sole purpose of paying off the phones on my account and not only would she not take my payment, she was very rude and abrupt and not at all helpful. I had been having second thoughts about transferring from as I am a 20+ year customer of Verizon, switching only to have better internet provision but she gave me no incentive to remain with Verizon, instead giving me the impression that Verizon did not want my business. The very minute I mentioned I had switched to T-Mobile, she insulted both me and T- Mobile, displaying no interest whatsoever in trying to address my reasons for transferring nor my ongoing issue with my phone not having fully disconnected from Verizon service despite the number having been ported. If this is what management is like with Victra Verizon, steer clear. I used to be able to go into this store and get outstanding service, but apparently the staff who provided that service no longer work there and Verizon has chosen an individual who needs more training in tact and appropriate response to customer service issues.

Do not do business with them. Poor business practices. Upcharges for setup (activating the phone…read moreyou just purchased $20)and any restocking ($35) due to poor device. Does not give paper receipts for itemization of charges. Do not purchase any products in the store. Pricing for car charger $35; phone case $45 and glass protector $55 and you will be upsold immediately.