We were at Jellystone for a yearly trip and my daughter (7) took a spill on the splash pad and…read moreneeded stitches / glue. We looked up hospitals, because urgent cares weee all close around 6 pm at night. They had good reviews and it was a great experience for a stressful situation. This place was fast and we appreciated the total of 1:30hr emergency room turnaround in and out with a glued cut and a smiling face! Recommended this hospital for a crummy situation.

I was a patient on the 2nd floor for a week during April 2022. During my stay, all those who cared…read morefor me were wonderful. There were a few individuals who really stood out as going above and beyond. I would like to share the ways they helped to make my hospital stay more comfortable. There were several individuals in and out of my room to clean. All were friendly and did a wipe down of some surfaces, swept and emptied trash bins. There was one young lady named Arin however who disinfected every surface in the room. She wiped down the chairs, doorknobs, bedside table and every other exposed surface, and did all her cleaning in a timely manner. I was very impressed with her thoroughness. She made me feel that the room was really well sanitized. Marcia and Bree were two nursing techs who stood out above the rest. They seemed to know and respond to what I needed before I knew myself. They were so on top of things, always making sure my water cup was filled, I had what I needed for hygiene and comfort, communicating my thoughts, questions and concerns to the nurses and the doctor, and striving to provide a level of comfort that is difficult to find as a hospital patient. I found the respiratory staff to be among the finest that have cared for me. I have chronic respiratory issues and have stayed in other hospital facilities over the past several years, but Alicia, Dan and Garrett really stood out. My first night was difficult as I couldn't catch my breath and the oxygen tube to my nose did not seem to help. I can't remember at this time what it was called, but Dan set me up with a mask system that included moisture and pulled air in from the room as well as providing the doctor's recommended level of oxygen. I was finally able to breathe with this, which was not only a great relief physically, but also calmed my nerves so that I could rest. One thing that stood out was that while he worked with me, he explained everything he was doing and how it should work, keeping my mind occupied. This comforted me (no matter how many times I go through it, it is still very scary not to be able to breathe without fighting for each breath) and calmed both my respiration and my emotions. When I was able, he introduced me to exercises to open and strengthen my lungs. As he did this he made sure that my thoughts and feelings were heard and validated. Alicia's manner was similar and each time she worked with me she also was able to put me at ease with her calm, engaging way of providing information about what was going on with my breathing and oxygen levels. Her nurturing manner cultivated a level of comfort that, again, was so welcome in the hospital setting. Garrett first helped out in the ER, and I was impressed with his precision when he tested my level of blood gasses. His focus and ability to hit just the right spot made for a pain free experience. All of the respiratory staff did good work as they took me through my breathing treatments and exercises, but these three really stood out to me as demonstrating excellence. I found the nursing staff to be top notch, and all were knowledgeable, caring and efficient. Yet Mariah sticks with me as being extra attentive and compassionate. When dealing with other issues on the floor she made sure that I was informed by other staff members if there would be any delays or changes in my care. With her, I felt that I was on top of what was happening in my day-to-day routine as an inpatient. It was obvious that all of the folks mentioned above take their positions very seriously and are dedicated to going over and above to care for others. As I said before, everyone I encountered on the Cameron staff was wonderful. I just wanted to make it known that the ones mentioned above really stand out and rank above excellent. Sincerely, Tamra Lauer

I went online and called them and no one answered. message said everyone was busy. I never received…read morea response. went online again and reg to come in and never heard anything. I pulled in the driveway and it directed me to the back door? I go there and it's locked, once again they're no sign directing me anywhere. And there was only one patient there. This was Labor Day. I told the girl at the front desk about the problem with reaching anyone and she said she knew and there's nothing she can do about that. I guess the world should just get used to crappy service and help! The lady doctor was wonderful!!

Needed medical care for sinuses and conjunctivitis! After reading reviews of this place I was…read moreconcerned! However, nothing else was available! I'm glad I went! All employees were very pleasant, warm, welcoming, professional and even fun! I saw Tammi McCoy, PA, ! She was amazing! Her assessment was very thorough. Recommendations included needed meds and wholistic ways to attack my allergies! M. Aiken 8/28/2019

In general the experience was wonderful. The assistant Megan was horrid and unprofessional.read more

Staff here is helpful and patient. They treated my young sons respectfully and let them know they…read morewere as important of a patient as anyone else. I am a runner and pronater and needed orthotics-I also needed adjustments to them because of a nerve problem in my toe. I have been able to have follow ups as frequently as I request. I ask tons of questions and always feel like I have the Dr.'s attention as long as I need it. I would recommend Advanas to anyone including children. Correcting foot issues young would have prevented a lot of knee and back pain I have as an adult. I am thankful to have such a great local place to take my kids.

I have seen many doctors after my hysterectomy, for things such as moodiness, weight gain, lack of…read moresex drive, tired ALL THE TIME. I promise what 6 years of other doctors not being able to help me with systems long term, Dr Laura did it it 3 weeks. I now have my oldest daughter and her grandma and my neighbor going and all with great success. Did i mention they have the sweetest dogs wondering around to calm you while your there! I couldnt be more happy with my experience.

1 Star Customer Service…read more I was rushed and not listened to by the owner, Jennifer Lambart, on initial visit in Edwardsburg. I made a 2nd appt for dilation that was skipped 1st time and to review the rx that I knew wasn't right for me, but she refused to see me again or discuss the rx. Then told me to go somewhere else for a 2nd opinion, which I couldn't afford, so I went to their location in Dowagiac. Day of appt. there was a lot of snow, and I showed up a few minutes late. The owner told the receptionist if I was late to refuse to see me. That's retaliation. I am disabled and have health challenges, because of this, I had requested an extended appt. when scheduling to cover any tardiness or being slow in the office (w/ my mobility limitations). There was nobody else was in the office or scheduled after me, so it wasn't about keeping to the schedule. The owner was just taking something out on me. That doctor, Katherine Marshall, actually listened to me and we got the correct rx, but the lady helping me pick glasses didn't give me enough info to make an informed decision. So ended up not get the lenses right. They wanted $300 more to get what I needed, which I couldn't afford at that time, but might have if the initial price had been given to me because the payment came from a donor. After reviewing the situation several times the lady refused to admit her mistake, blaming me (the customer) for not knowing the details of how lenses are made and that I'd need a higher quality (more expensive) material. I have severe health challenges which prevent me working and limit my ability to get normal tasks done. (Currently in the SSA Disability process.) Since I wasn't able to come up with the funds right away, they asked me to go somewhere else and return the glasses for a refund. Instead of making things right, which would be proper customer service, they keep just saying "go away". Terrible way to run a business. In that phone call I said I was trying to find help to pay the additional $300 and it was taking some time, the lady in the billing dept said she'd talk to the owners and get back to me, she never did, nor did she tell me I had to make that decision to return/refund within a week. But 3 months later, I hadn't been able to come up with the funds and finally decided to give up. So I called to talk about the return of the glasses for a refund. The glasses haven't been worn at all since they actually caused me more problems when I put them on. They have been sitting wrapped in a cloth in their case the whole time. The lady from billing refused. She lied and said I had a week to return them and now has been too long, but she didn't say that nor did she ever call me back after the 1 initial phone call. She didn't want to talk to me any longer about it so I think put me on hold or just mute for a few minutes refusing to answer me anymore until I finally ended the call. I had also called her a week before this and left a voicemail mentioned the return and asking her to call me back about it, and she also lied saying she never got a call from me. But now I see why she ignored it. I then called to speak directly to the owner, they didn't put her on the phone, so I left a message, and she has never returned my call. Over many months I dealt with several different people and there is an extreme lack of customer service, basic honesty, accountability, and more.

I love this place. The staff is friendly and helpful. The doctors are kind and knowledgeable…read more Highly recommend them!

Facility was clean and the staff was wonderful!!! Our mom was there for 2 months for rehab with her…read morenew hip, she was 98! She did fine, they treated her with respect and kindness. I can't say enough about the staff, they helped us through the paperwork and were very kind. From everyone from the janitors, the food service, the administrators, nurses... everyone was so kind and nice. The only thing mom didn't like was the food. I would recommend this nursing/rehab to anyone. Thank you again! Karen and Denny Miller

Excellent facility with a five star quality rating! Received facility of the year from the IHCA…read more Provides top quality therapy inpatient and outpatient. Nursing care rates high in customer satisfaction surveys. Marty F.

I love this Bronson location! Everyone is helpful and easy to make appointments. Melina Kokales is…read moremy doctor and she is very caring and knowledgeable.

A one page form took them two months to correctly complete…read more 5 visits, one lost form, one incorrect blood draw request, one lost blood vial, one incorrectly submitted form, 15+ phone calls to Bronson and insurance and on and on. Who knew a one page form with *6 questions* multiple choice for my PA Devin Clemence would be so difficult? I had to get a health assessment completed in order to get better coverage from my insurance plan so I figured I would try the new Bronson office in town. There was a 90 day deadline to have this done so I figured I would have plenty of time. It started well enough, I handed my PA Devin the form explained what it was and he started asking me the questions on it and ordered a blood draw. He asked if I thought I ate well and I answered honestly and said no. One of the questions on the form was whether I'd commit to a weight management program. Devin NEVER asked me this and checked "No" on the form despite not asking me. Don't know about anyone else but saying you don't eat well and saying you don't commit to a weight management program are NOT the same thing.  I wanted to sign up for the program. Then Devin asked me if I'd get a blood test for smoking.  I asked him if he had my blood test from one year ago when I had him complete the same form at his previous practice. He left the room and came back and said he did have the previous test, it said I wasn't a smoker, and that I didn't need to take that specific test again. He did tell me I'd have to come back and fast for blood tests for A1C and cholesterol. I have a phobia getting blood drawn and have passed out before so I wasn't thrilled but knew my insurance required it. So I left and planned to come back the following week. I looked online and it said you DON'T have to fast for these tests so I drive back to Bronson that day and had my blood drawn. A minor annoyance but I was willing to let it go. Then I got a call from Devin's MA Christy that Bronson had LOST my blood and I'd have to get my blood drawn all over again. Keep in mind I have a phobia so this was quite stressful for me. So I went back and got my blood drawn again the following week. A week after that I called Bronson to check on my form because my insurance said they didn't get it and I was told they LOST the form and asked if I could bring it to them. Luckily I did keep a copy and noticed Devin had checked that I didn't commit to a weight loss program so I brought it in and told the front desk that he never asked me and asked her to have him correct it and resubmit it. Another week goes by and insurance says they still do not have the form. I call Bronson and tell them and they say they'll send it in. I asked they make sure the form is corrected before sending it. A few days later I get a call from MA Christy asking me to come in for a urine test. I told her Devin said I didn't need to because he had my blood test and she said that was wrong and I had to come back anyway. So I went to Bronson yet again. Another week goes by and insurance says they STILL do not have the form. I call the front desk and tell them and they say they will have Devin complete it and send it in. My insurance gets it a few days later but says I'm disqualified because the form says I won't commit to a weight loss program. Remember I've specifically asked multiple times to get this fixed. I drive to Bronson again and tell them I don't know how to get them to send in this form correctly, I'm not mad but I don't know what to do because I'm running out of time to reach the deadline. I call my insurance 3 times that week and still no corrected form. Finally I call and leave Devin's MA Christy a voicemail and explain all of this again and tell them I am close to running out of time for the form's deadline and that my insurance cost will go up and I'll have less coverage. She calls me back the next day and says she'll submit it. At last the insurance says they have what they need. Why was this so difficult?  I should have gone twice at most and made no phone calls to insurance or Bronson. I was simply floored at how much effort it took on my part to get a one page form submitted to my insurance correctly. I truly hope this was a multiple trip, multiple phone call anomaly that other patients don't have to go through. Better luck to everyone else.

Dr Awwad at Southwest Spine Center In Colon Michigan was one of worse doctors who did absolutely…read morenothing for me but take $5,000.00 and told me he could help me. He had to have the money up front and lied to me telling me he could help me. When a back specialist read my MRI he told me that nothing could be done other than back surgery to correct my problem. This doctor does not know how to read an MRI report and is in it for the money. When you are in so much pain he takes advantage of you and drains your pocket book and bank account. Dr. Awwad gets no stars from me. If you don't want to lose all your money stay clear of this office. Do not go to Dr Awwad and hear he can make you better when it will not happen. Talking to other people in the area they have been ripped off also.

Dr. Awwad has seen and treated both of my sons (4 and 8 years old) as well as my 13 year old nephew…read moreand myself. I have found the treatments help with a variety of issues from sports injuries to keeping them and myself healthy. I would definitely recommend this office and chiropractic care in general to everyone.