Eastern Appliance Repair deserves 5 stars! They installed my new dishwasher and fixed my dryer…read morequickly and efficiently. Professional, knowledgeable, and easy to work with. Highly recommend!

The customer service by Gary was fabulous (very professional and kind )! Our oven was broken and…read morewe needed it evaluated asap ! He came at the same day(1-2 hours ETA) Most of the our companies didn't even pick up the phone or said they are not available until 7/31 !! He was very honest and fair with his prices Gary was very knowledgeable and I'll definitely use his service again Highly recommend!

Jackie is amazing and she is the only one I will call. She answered quickly. Showed up on time and…read morerepaired my washer for a very reasonable price.

We love Jackie! Smart, organized and spot-on with her assessment of our oven. She fixed it quick…read moreand we're back to baking our amazing desserts and breads. I highly recommend Rhody Repair for anything you have that needs fixing. Thank you Jackie!!

This is the first review I have ever posted. Excellent…read morecommunication, fair price, and quality service was my experience. I wish appliances were made better and lasted longer, but at least I have Rinfret's . G.S.

Once again a seamless and professional appliance service from RINFRET'S…read more 1. Service done quickly and professionally 2. Very fair price 3, Communication from Matt and Jay was much appreciated. 4. The tech, Jay is always pleasant, on time, and really good. Lucky to have RINFRET'S APPLIANCE on the Island.

I have bought a ton of appliances from Wickford for multiple properties. I have nothing but good…read morethings to say. The prices are usually cheeper than most. And delivery and install are prompt.

We really wanted to support a small, local business, so we purchased a refrigerator from Wickford…read moreAppliances in North Kingstown. Unfortunately, our experience was incredibly disappointing. Just a month and a half after installation, the ice maker stopped working. They attempted to repair it four different times before finally discovering the issue was a faulty motor. During this frustrating process, we had to spend over $400 for a replacement refrigerator because they didn't have anything available in our original price range. On top of that, they charged us $140 for plumbing work and tried to blame us for the malfunction, suggesting it was a faulty water valve. In the end, it was confirmed to be a motor issue -- not anything we had done wrong. What made this even worse was the lack of support and accountability from the store. I had to take time off work for every repair visit, and at no point did they try to make it right or offer any meaningful help. When I shared this experience with a friend, she told me she went through almost the exact same thing and ended up stuck with a fridge that had a non-working ice maker. We will never shop here again. Supporting local businesses shouldn't come at the cost

Small issue with our Viking fridge recently, called R&P once again and immediate service and…read moreimmediate resolution....this man is fantastic at diagnosing and repairing. Convinced Rob's the best, most trustworthy and honest customer service person anywhere in NE. Thanks again Rob....appreciate all you do. Ed & Candy Albertian Hopkinton, MA

I called for an appointment regarding my cappuccino machine.Rob answered the phone and asked me…read moresome questions about my situation. He went over and above and gave me some troubleshooting ideas to try first. I am simply blown away by his willingness to help, professionalism and he even called back later to see how everything turned out. Thank you R & P Appliance Service, I would recommend you to anyone I know looking for appliance repair. Keep up the great work and thank you so much!!

I called Braeden on a Friday and set up an appointment for him to come the following Monday, which…read morehe did. He diagnosed the problem and charged me for his visit. I asked him to text me a repair quote that evening so I could share it with my spouse. That quote never came. I texted him on Tuesday and got no reply. I called on Wednesday but it's a "virtual phone assistant" and there's no way to talk to a real person. I texted again that same Wednesday and still did not get a response. Eventually I called a different company to come do the repair.

This company is top shelf! Braedon is professional, responsive and knowledgable on all things…read morerelated to appliances. Quick response and great follow up. I won't hesitate to use his services again when needed.

They came out to diagnose a washing machine issue. Replaced the wrong part. They stated that I…read moreneeded to initiate a new service call through Lowe's. After doing that they never showed up to do the repair and reassigned me to another repair company . Very poor work ethic did not fix the problem I would not recommend in any way​

Absolutely appalled and infuriated with this company. I went through my warranty claims for a…read morewasher repair, this was one of the two companies to choose from for service. It took 1 week for them to diagnose the issue, which I already knew was the shock absorber based on error code the machine would occasionally provide, otherwise machine was in working order. Like I mentioned it was only occasional less than once a week where during the spin cycle the machine would bang and get off balanced causing the error code. It was more tedious of an issue having to re-run the machine when the error occurred than anything. The initial technician that came out diagnosed the machine as ONLY needing to have shock absorbers replaced, unsure whether part was in stock or back ordered but I did not receive an update until 2 weeks later that the part was in and I could be scheduled for service the following week. So 3 weeks after diagnosis, they send a different technician out for replacement of shock absorbers which mind you the first tech told me takes a few hours (3-4). This tech rang my doorbell and without giving me a moment to get to the door he was at started banging on the door. He's in my home for 1 hour only when he rudely states "it's not the shock absorber it's the computer, the machines not running" when I questioned him as the machine was in working order prior to his visit with the exception of the occasional error code during the spin cycle he belittled me without allowing me to ask further questions stating "well the computers the problem and I need to order it" while walking out the door. No time frame provided no additional information nothing. I called the company immediately after he left and to no surprise no answer so I left a voice message. 48 hours later I still do not receive any phone call back so again called and left yet another message. Mind you I am 7 months pregnant with a weight restriction so not only did this technician not repair my occasional but still functional washing machine he completely destroyed it and made it completely nonfunctional. This isn't just an inconvenience, I medically can not lift loads of laundry into my vehicle to then take to a laundromat to do my laundry with an unknown timeframe of repair from the further damage he caused. I was unaware of the terrible reviews this company has from previous customers and could've saved myself the stress, headache and more importantly still have a washing machine that functioned normally minus the occasional spin error code. I'm frustrated beyond belief and do not recommend this trash company whose name should be "yes we can, cause further damage to your appliances". I've since reached out to the claim company who has them listed on their referral list for repairs because they need to know the disturbing truth and fraud this company is. I will also be contacting the better business bureau regarding the fraudulence of this company. I'm not only out of a washer, I have to now pay out of pocket for a replacement washer as this company "yes we can" damaged and destroyed my machine. the claims company was not only empathetic but apologized for my experience and they do not want "yes we can" to attempt any further repair. So final comments: STAY FAR AWAY from this company save yourself and your wallet from the trouble they will cause.

Another company gave me what turned out to be the wrong information about my refrigerator's problem…read moreand said repair wd cost $500. I said no and goodbye. Busy Bee was then recommended to me and when I called, young Ben correctly diagnosed the refrigerator problem while on the phone from what I told him. Ben came, fixed the problem in less than an hours, and charged a fair price, much less than $500. I highly recommend Busy Bee appliance repair.

Professional, courteous and reasonable. Would highly recommend. I was very happy He explained the…read moreproblem clearly.

Christan arrived earlier than I expected and was extremely polite and determined the issue quickly…read more He gave me the cost and was able to repair. He showed me that my oven now worked and told me to call if there are any issues. Very happy that I can cook dinner now.

on the one hand i put in my order and then it took a month for them to tell me that the model i…read moreordered wasnt even on the market anymore (it was replaced with a near identical model but meanwhile my laundry was piling up and i was like "??????? did i just get robbed lol"). on the other hand, once they actually managed to obtain the washer/dryer i ordered, the guys who installed them and hauled the old ones away did a top notch job even though my dryer and washer are in a weird, tiny location upstairs. i would probably order through these guys again provided the u.s. government stops making imports impossible/unbelievably annoying and expensive