Super Great Service! We are so happy we found Appliance Service Pros. Justin is very fast and…read moreknowledgeable. In fact, I don't know if I've ever seen a repair man diagnose a problem as quickly as he did. He was able to tell us with lighting speed what was wrong with our Dryer a few weeks ago and it hums like brand new. Then we called this morning with an emergency as our Fridge quit working over night. Justin was able to squeeze us in, managed to get the part needed, and able to install it all within 3 hours. A Herculean effort! And the Fridge is working perfectly now. We really appreciate that level of speed and experience:)

Justin was very responsive from the very first message. We discussed the issue the washing machine…read morewas having on the phone. Just on the description of the problem he was able to tell me what was wrong. I sent him a picture of the data plate one evening and he acknowledged receiving it after his hours. I reached out on a Sunday evening and by Friday my washer was repaired! I am so happy. Thanks, Justin!

Kyle is very responsive to texts and calls. I had a vent hood issue that I had multiple others look…read moreat, and it was very clear they had no clue how to diagnose or deal with a fix. It wasn't a simple fix at all, but Kyle identified the issue, and then able to replace it. We had come again for a simpler freezer issue. Highly recommend this service for excellent work, fast response and fair prices

Amazing service. On time, courteous, great communications. Kyle even worked to negotiate with the…read moremanufacturer and have the parts covered under warranty, despite the fact that we couldn't locate the original purchase receipt. Although I hope I never need to (hah!), he would absolutely be the first person I'd call for future appliance repairs.

Sam came to inspect our refrigerator today. He was very professional and knowledgeable. I…read morerecommend Sam 10/10.

Max from Bozmanfix came to our house today to repair our fridge that wasn't cooling properly. He…read moretook it apart and checked everything and found that our fan was not running properly. He had the replacement part on his truck and had it repaired in an hour. The company sent text messages to let me know his arrival time. He arrived in our scheduled window. I would use their services again. Max was friendly and explained the problem and how he was going to repair the issue.

Vadim was awesome!! He did a great job repairing my front load dryer, which would not heat up when…read morerunning. He was very helpful and punctual, highly recommend!

I would give zero stars if I could..this is a scam company…read more they were supposed to issue partially refund for work they didn't provide and they never did.

I have contacted Alcovy Appliance Solutions on several occasions for various appliance issues, and…read moreI have been extremely pleased with the repairs each time. David Rice is highly skilled and knowledgeable, as well as being very professional and personable. He responds to calls, schedules appointments, and completes repairs in a timely manner. In addition, I have found his work to be very reasonably-priced. Most impressive is David's obvious personal commitment to going above and beyond expectations in order to ensure customer satisfaction. I highly recommend the services provided by David Rice at Alcovy Appliance Solutions.

David has the best customer service! Communication is top notch with a timely response. Very…read morereasonable pricing as well!

Quick response. Great service and communication regarding the repair I received for my dryer…read more Highly recommended it.

Got quick and efficient response to my need for refrigerator repair…read more Price was reasonable, service was friendly, efficient, and effective.

I was offered a couple of dates and times to choose from for an appointment. I received a call…read morelater to ask if I could change the time, which was no problem; then another call to see if I was available for an even earlier time, which was great. Tony arrived promptly at the time he gave me. He quoted me a price for the labor and frankly, it was less than I expected. He worked quickly and advised me of a problem I hadn't mentioned as it was separate issue from the repair, and I appreciated that. I will adjust my use accordingly. He was very pleasant to interact with, and I'm very, very pleased with the results. Great experience! Highly recommend!

Wonderful company and communication! The service reps are very efficient and take the time to…read moreexplain what's being done and what needs to be done and then the follow up is great.

I put in Yelp inquiry to have a repair done on my ice maker. Dmitrii responded quickly and was up…read morefront about any service charge. He is very competitively priced. I appreciated his being honest about not being able to service my model. In the past I've had company's come out to tell me they couldn't work on my appliance.. something they could have done remotely... and then charge me for the visit. I'll keep Frost Fix in my roledex for future jobs. Thanks, Dmitrii!

I'm rating a 2 only because I don't know what their actual work is like but I was slightly upset…read morewith Frost Fix when I had an emergency need to get a refrigerator fixed and I had called upon Frost Fix and another company. The original company I asked said they could not be there till Saturday (a day later) and if they wanted to get to the parts store that they would need to go to the parts store that day (Friday) to make sure they got the right parts. I then said I'm going to shop around and I'll call you back. I called Frost Fix at around 9am on Friday telling them I needed the refrigerator fixed, they asked me my address and number and then they gave me a time frame for THAT day Friday 4-6pm! I was relieved because that means I could get the refrigerator fixed same day! Well come 5pm I call Frost Fix and ask "Hey just checking on a time you would arrive?" And they stated that the location was way to far and they would not be coming out there. So at that point I had wasted the whole day and I could no longer call the other company to come Saturday since they were booked up at that point. I guess my point is, if you say you will be at a place please be there. When a customer shops around they are looking at a few things, timing, price, and quality of work. When you say you will be at a place you need to really make sure you can make it. Because there are other companies in the area that a person can call and if you state to a customer you will be there, they expect you to do so. Please just be more vigilant about that in the future. I cannot comment on the craftsmanship or quality of this companies work though.