Friendly, Knowledgeable, fast and very efficient. No mess,…read moreno fuss, repair was quickly resolved

Made appointment, showed up on time. Professional. DW DOA…read more Service call was very reasonable. Parts made us shop for new unit. Would hire again.

Quick to respond and come out. Very professional and respectful. Process seemed reasonableread more

So fast and I have to say, reasonable rates. Two visits is all it took to diagnose and then repair…read moremy oven issues within 28 hours from filling out the request online to having a fully functioning oven. Incredible. Clean, competent and knowledgeable. That's all I need. George was great!

I was unsure which company to go to for my fridge/freezer repair, but I'm glad I went with…read moreSuperior! He spent well over an hour, maybe between an hour and a half or 2 at my house. Most of it was diagnostic stuff, and waiting for things to cycle through. I believe he was accurate with his recommendation and then making the repair he did. He wanted my business, and asked if I'd give him a chance if he could come on over late that afternoon since I had someone else lined up for the next day. Such a nice guy, I'm glad to have met him and have him work on something important in my house like this.

Great services. Good prices. Very satisfied. I would recommend Alex to my family members. Thank you.read more

Great service. Great selection. High end reconditioned appliance was available the day i needed it…read more Definitely my go to in Covington.

The technician that came to my house was named Israel. He was top notch. He made us feel at ease…read more He quickly annualized the problem and explained what needed to happen to repair the refrigerator. He came back today with the parts and repaired the refrigerator. He checked it several times and cleaned up before he left. He was the ultimate professional. Thank you for sending him to our home. T Hill Major, US Army Retired

I have contacted Alcovy Appliance Solutions on several occasions for various appliance issues, and…read moreI have been extremely pleased with the repairs each time. David Rice is highly skilled and knowledgeable, as well as being very professional and personable. He responds to calls, schedules appointments, and completes repairs in a timely manner. In addition, I have found his work to be very reasonably-priced. Most impressive is David's obvious personal commitment to going above and beyond expectations in order to ensure customer satisfaction. I highly recommend the services provided by David Rice at Alcovy Appliance Solutions.

David has the best customer service! Communication is top notch with a timely response. Very…read morereasonable pricing as well!

Joseph came to my house dismantled my dryer and said he would order the part and requested a…read moredeposit of $100 for the part and a deposit on the labor. That was two weeks ago and he responded a week ago after I messaged him he said the part was coming from the manufacturer I have messaged him daily since with no response. I put in a cash app request for my money back and it remains pending. He gave a Google voice number and he doesn't receive calls from I found another number on the pdf invoice and once again no response. I will be taking legal action. His rating is a 0.

Joey arrived at my home late to assess my refrigerator's dispenser inability to produce water. He…read morestayed for two hours discussing possible solutions for my repair and he removed ice under my refrigerator causing leakage. I paid $75 for diagnostic and ice removal. He stated that he would order the necessary part to fix my water dispenser problem, contact me when the part arrived, and schedule a repair. However, I never heard from Joey again! Thankfully, I didn't pay for the part in advance! Please be advised this can happen to you if you choose to hire Joey!

We had a good experience with Wyley!…read more Our gas oven stopped igniting which was a big problem for me since I cook and bake a significant amount. More concerningly, it was still releasing gas! That's a big fire hazard so we needed it rectified immediately. I called a few places and didn't get much response. It's tough when you live in a more rural area because your options are much more limited than in the suburbs. When I called Coyote Appliance Repair, Wyley answered the phone with such a friendly tone that I knew we were in good hands. He arrived to our house right on time and troubleshooted the issue immediately. He had our oven repaired in less than 30 minutes. Wyley let my husband watch the repair so that he'd know what to do if it ever happened again, and he even referred us to an electrician when we mentioned another problem we were having with a light fixture. He also gave us a handy dandy little fridge magnet with his contact info in case we had any problems with other appliances!

Our 1 1/2 yr old Coyote outdoor refrigerator recently stopped working. After contacting customer…read moreservice and troubleshooting a few areas they had us fill out paperwork to review. Within a week they said they were sending a NEW refrigerator and would like us to return the one we had for them to inspect as it should not have gone out. Warranty was past, we didn't ask for a new one, only for repair of the one we had. It's refreshing to see a company stand by their product! I'd give them 10 stars if I could!!

Tracy Stephens came by to fix my dryer this week. He arrived early (after calling first to see if…read moreit was ok), and was able to repair my dryer in an hour. Tracy was very polite, professional and did great work at a great price. I highly recommend him!

Tracy came in to check out my dishwasher Monday. Ordered the part and was back 2 days later to fix…read moreit. He was super punctual,didn't mind my dog snooping around his work space, got the job done with a great attitude; he's very personable. Definitely recommend.