Excellent staff. Very kind and helpful. I went to the Centennial location and would definitely…read morerecommend it. My PT Eric, was very knowledgeable and always pushed me to continue to do better. Lalo, Kennedy, Bryce,Matt. & Carlos were all great as were the front desk ladies. I really appreciate all their help and encouragement over the last 6 months through my two knee replacement surgeries ​

In the gym area, I was told there would be someone watching over my exercises to ensure things were…read moredone properly. At the very least, someone would be available if needed. There were usually 12-16 clients working out, with often just 1 staff member on the floor. There is NO way they could keep up with what people were doing. And there was one staffer that was super annoying - singing LOUD and dancing like it wasn't a place of business. Yes, it's great to have a nice energy. But loud singing? The initial physical therapist that worked up my plan didn't check on me once in the several weeks I was there. He seemed to know what he was doing in terms of addressing my issue and setting up a plan. But after observing for a few weeks, it seems his main role is to just get people in. This the only PT place I've been to that doesn't have an actual physical therapist working along side me during each and every exercise. At TSPT, after each exercise, the client goes back to the desk, often waiting in line, to find out what the next exercise is. The staff is just reading off a card that lists the exercises. After all the hours I spent there, I did not see ONCE where a staffer went to a client to correct their form during an exercise. What are the odds that every single client is doing every single exercise correctly every single time?!?! One plus, the guy that does the ice/heat therapy is amazing. He's always busy - checking on people, or cleaning the tables, or prepping the ice/heat packs. And he is always super friendly.

My doctor had recommended for me to go to Physical Therapy for my right hand. I just recently…read morestarted PT at the Dignity Health Physical Therapy about a week and a half ago. This location is in the Centennial Hills area off of the 215/Durango exit. It's in a plaza with plenty of parking spots. When I arrived at the facility for my first PT appointment on a Wednesday around 3:00 P.M, it was a breeze to check in. I had completed all of the paperwork required online. There are only a few seats in the facility though. Kiana is an amazing physical therapist! She is constantly providing challenges and is knowledgeable! My first appointment focused on getting a clear baseline of where my hand was at. Kiana measured my hand strength, assessed my mobility, and talked through my goals so we could create a plan for the rest of my PT sessions. By the end of that initial visit, we had a solid game plan in place, and I even started some targeted exercises for my right hand to begin improving strength and movement right away. This is the place to go if you need PT! The team members here are outstanding!

We went to dignity health for a kidney stone that needed a scan for confirmation. The CT scan was…read morenot working at the flamingo location so they sent us to this location that had a working CT scan. We even called prior to arriving at the flamingo location asking if we could be seen for a suspected kidney stone and they said yes come on down. We ended up paying our ER copay for the first facility then got a bill to pay the same ER copay for the second facility! What a scam! We will never do business with Dignity Health again. We asked them if we would be billed twice and they said no we should be fine since it would be a "transfer". Apparently not. They don't know what they are doing and just tell you what you want to hear.

I've been to the NW/Durango location 4 times now. I've…read morealways had Jasmine as my main therapist, but this time I have Anngie. I really love and appreciate everyone there. I go so much it's like family there. Jena, Delilah, Jacob, Chris, Mark, Tyler, Bryce, Brendan, and I forgot 1 lady's name. But they all take turns coaching me. Now this is NOT a 1 on 1 place. Its never been structured like that. My insurance sends me here everytime and I'm ok with it. Some assistants are better than others-Tyler is really knowledgeable and kicks your butt, Chris and Bryce are also very knowledgeable and are ready for the ice packs at the end. Jasmine the actual pt can do dry needling and cupping. So if you need those specialized treatments be sure to ask when booking your first evaluation appointment. I love this group. They all know me and always greet me with a smile-especially Brendan! Thank you guys for taking care of me, this round!

best care from Bryce very hard worker. pleasant and easy…read moreto work with. I had surgery been in therapy for three months there.

Absolutely the best for PT! I have had PT here at the Centennial location on and off for 10 years…read more All the staff are well trained and remarkable in their treatment and care. I have had shoulder, back (2times) , knee and now balance therapy. So glad they are close to my home too. I recommend them for any PT needs.

With such reviews I was shocked to have such horrible service. I scheduled an appointment on 1/20…read more for 1/27 for evaluation on my shoulder. called back on 1/23 to make sure the time I was to arrive and they can't find my appointment. But I had already set up my account on their website raintree. So the person on the phone then sets up my appointment for the same time I had before 1/27 @ 3 pm with a person named Earl to do my evaluation. I take a few hours off work to get to my appointment and they can't find me again. So I would be an idiot to give them a third shot at wasting my time. The odd part is nobody seemed to care about the whole thing. Good luck Kelly I'm off to see Tim Soder physical therapy.

Not your average PT clinic. THEY CARE!…read more I can't say enough great things about Onward Physical Therapy. Not only the clinic itself being a very clean, intimate, professional space; BUT the clinicians Cailin and Kameron being top notch. I've trusted both of these amazing humans with treating my family and myself. Cailin doing my wife's pelvic floor therapy post parting with our 2nd child, my stepdads back rehabbing, and treating me from small shoulder pain, a minor calf muscle (major pain) and my frequent back spasms. You got an injury new or old? Well they have a treatment and a plan. not only will you feel safe, and heard, and better after your visit. But you're leaving with an actual plan for continued improvement and they follow up! I sincerely wish I can give them a million stars, but 5 is the max!

Dr. Cailin was amazing- can't praise this place enough. Super clean, inviting space. Friendly,…read moreprofessional people. Great communication between visits. She fixed my shoulder through weeks of in office and at home exercises paired with some dry needling. I really looked forward to our visits, worth every penny. My favorite part about working with her was that she wasn't just focused on getting me to a place of no pain- she wanted to help me to be my best. I'm a climber and she understood the complexities of shoulder movement needed for climbing and climbing training. Whatever your goals are, she'll help you get there. I'm leaving the office each day with more knowledge of my body and healthy movements and tons of new exercises and stretches that will help me continue to stay healthy on my own.

My son has been seeing Ms. Jess for occupational therapy for a couple of months now for some…read moresupport with sensory issues and self-help skills and she has been nothing short of amazing! My son looks forward to seeing her each week. I love that they use neurodiverse-affirming play-based therapy techniques, so the kids are active and engaged. My son is already making progress after only a short couple of months. The office staff is always very helpful and kind as well. So glad we were referred to this therapy center.

Speaking therapy has been the best thing that has happened for my child. They have taken their time…read moreto help him and he is definitely getting the services he doesn't need. The staff at this location is amazing from the receptionist to the speech therapist that he sees. Even the owner did my sons evaluation, which makes me feel Even better that the owner is so involved in what is happening in her offices. This would definitely be a location. I would recommend to whoever needs help with speech therapy. They also do other therapies example is occupational therapy. Another good thing is at the office is always so neat and clean and I do like that when the children do go in the back, they have them sanitize before they start their therapies to keep all the germs away.

Great staff great care doesn't smell like shit and piss like all other care facilitiesread more

My 88‑year‑old dad spent 24 days at Trellis Centennial Rehabilitation Facility after a six‑day stay…read moreat Centennial Hills Hospital, where he was treated for malnourishment and severe dehydration caused by a brutal case of shingles. Once he was deemed "medically stable," the hospital transferred him here for physical rehabilitation. Like most patients arriving at Trellis, he came in on a gurney--weak, confused, and suffering from "hospital delirium," a condition I had never heard of until then. He had a long road ahead of him. The facility itself was nicer than I expected: large common areas with plenty of seating, big‑screen TVs at both ends, and a pleasant outdoor courtyard. But the real strength of Trellis is the healthcare staff. They were exceptional. My dad's primary CNA, Aleah, was the standout--truly the star of the show. Watching her care for my dad, I would have believed she was caring for one of her own family members. Even when he was ornery or threw her a curveball, she handled it with patience and grace. His occupational therapist, Raymond, and his physical therapist, Badge, were also excellent. And across the board--from nurses to CNAs to PTs, OTs, nutritionists, and housekeeping--the clinical team was skilled, compassionate, and consistently attentive. They are the reason my dad made real progress. Unfortunately, the administrative side of Trellis is a completely different story. From the moment we arrived, we were handed a stack (well, an electronic stack) of forms. I understand the need for paperwork, but the entire process felt designed more to protect the facility than to support my dad's recovery. The biggest issue involved my dad's macular degeneration treatments. He receives eye injections every seven weeks, and one of those appointments fell during his stay. I started trying to coordinate it a week in advance. His doctor's office explained that because he was a resident at Trellis, Trellis--not Medicare--had to be billed. If they billed Medicare, it would be denied. What followed was a frustrating loop of unanswered messages, unclear answers, and administrative runaround. Despite my efforts, I ultimately had to cancel the appointment. As we approached the 20‑day mark--the point at which Medicare stops covering 100% and the patient becomes responsible for $217 per day--the business office suddenly appeared to say my dad was "nearing his baseline." Interestingly, none of his healthcare providers agreed with that assessment. Still, after five additional days, the administrative staff declared he had reached maximum improvement and discharged him. My dad and I were both uneasy about it, though it did allow me to get him to his eye appointment that same day. Now, nearly two months post‑rehab, my dad is doing better than he was before he got sick--despite the admin team insisting he had "baselined" long ago. Go figure. I do want to acknowledge Julie at the front desk, who was consistently pleasant and helpful in navigating the administrative maze. In the end, I owe a tremendous debt of gratitude to the healthcare workers at Trellis. Their skill and compassion got my dad back on his feet. The administrative staff, however, made an already stressful situation far more difficult than it needed to be. Healthcare workers: 5 stars. Administrative staff: 1 star.

Post Acute Care (PAM) Rehabilitation Hospital of Centennial Hills is a new, highly efficient,…read morefriendly, and extremely supportive rehabilitation facility. I spent nearly 2 weeks there after an open chest artery aneurysm, a supportive surgical procedure requiring a 15 inch incision from my breastbone to below my navel. During the surgery, my abdominal organs were manipulated, and some structures were cut to improve access to a short, hard-to-reach artery that was inflamed and torturous. The procedure took about 3 hours with 3 vascular surgeons in the OR. Basically, PAM received a relatively immobile patient in a lot of pain, with significant complicating diseases (or comorbidities) - a challenge for any rehab hospital. The team that made the boo boo go bye bye. It may be hard to fathom, but the team at PAM is just that, a real team. Support teams work 12-hour days, but it seemed as though there were many, many more members of the team since my bell never went unanswered, even during shift changes. I required health care (daily doctor visits for general health and wound care), occupational therapy (OT) comprised of routines like toiletry, showering, brushing teeth, etc., and physical therapy (PT) that helped with walking with assistance, gaining strength to remain upright and balanced, to building stamina to increase mobility. Although none of these things were unfamiliar to me, getting any one of them done with a 15-inch chest wound and whatever went on under the skin made every action a challenge, and a team member substantially aided. With 44 beds in the facility, I can only give you some idea of the support I received. Marie did my initial interview, and Arrian was my case manager. Albert was ever-present for wound care. Nurses were largely responsible for medication distribution and directing others to my needs and included Bella, Ferna, Maita, Faye, Sandra, Winnie, Matthew, Fatima, Rhenzo, Lori, Jia, Imani, Michelle, Silas, Skylar, Cecelia, Marichu, Yow, Jean, and Sam, 'The Man', a notably dedicated nurse, and given that all the others were great, this says a lot for Sam. My PT team included Baraka, Bethany, Candice, Connor, Douglas, Eliza, George, Isacic, Lauren, Lucy, Mark, Matthew, Michael, Parisa, Rachel, Rony, Skylar, Tania, and last but not least, Vanessa and Winnie. Ivy and Cyhthia were my dietary champions, righting the wrong of a hospital to rehab error in orders that kept me on a liquid diet longer than needed. Robert kept my room as clean as the Plaza in New York City. Although I hope to stay out of PAM forever, if I need rehab again, I can't imagine a better facility for a speedy recovery. If I missed someone, I apologize. I'll make up for it after my next stay...oh boy. Most importantly, my patient advocate was and remains my wife, Margie, without whom I wouldn't still be around. She has spearheaded support for me and complemented the rehab team.

Absolutely the worst experience for your loved one to be put in this place . I cannot get straight…read moreanswer. I'm his girlfriend of 14 years they keep telling me I'm not family so they won't tell me anything but I'm the one that gets to take him home at the end of all of it . Don't do it don't let your family be taken care of by these people . His family is also told them repeatedly that I am the local contract person. I can't even find out where he's at the hospital tonight they moved him somewhere . He's been fighting for his life for 6 weeks we've been through hell as his people and doesn't matter to them.

Great quality equipment and top notch trainers. If you need physical therapy or other sports…read moreperformance needs, this is your place!

I have a disabiled back for past 5 yrs.had 2 sugeries so far on it.have gone to numerous physical…read moretherapists to no avail.my surgeon said my back is totally deteriorated and so far wouldn't know where to start to help me.suggested traction.went upstairs desert orthopaedics to there therapy. used therapist ''jarrod '' after 2 sessions could walk to my car from therapy without stopping! after 5 sessions traveled and walked through our airport from parking to ticket counter without sitting down 4 times like I used to.I haven't been able to do this in 6 yrs.!!! when doing had no pain but was winded cause haven't been able to do this in years. jarrod is the best physical therapist I have ever used!! this guy really knows his stuff.nobody has helped me like jarrod. I recommend this place as the best pt in las vegas.