AVOID. They come out for a repair service call and only give you the option to buy a new system. If…read moreyou decline, they charge you a $150 service fee. The "service" rep even forges your authorization signature on his iPad. The old owner handed over all customer credit card information to the new owner, so the new owners will charge your credit card even if you don't provide them credit card info and even if you decline to purchase (assuming you've used Thomas Giel in the past). New ownership is a firm called Gridiron Capital / GarageCo from the New York area. Not a Pittsburgh company. Candice Giel kept a small minority of the business, she does not control it. Services

We had gotten a quote from Mike 2-3 years ago. He came out explained the process and left a more…read morethan reasonable quote. Unfortunately at that time we weren't ready to move forward with the project. Fast forward to now. I had reached back out, Mike had double checked the measurements and provided and updated quote. We had the door ordered and once it arrived we had the installation scheduled. The installation team was great they communicated their estimated arrival and did a thorough job installing the new door. They also walked through features of the opener and how to sync to the keypad.

I chose Specialty Window and Door, owner Rick Fish. Price very reasonable, Rick is a local guy,…read morelots of people recommended and word of mouth is golden for a reputable local business, and no high pressure sales pitches. No need to get quotes for your whole house to buy more than you need if you don't want. The installers were just here and very professional. They look great! Know that the whole industry is backlogged and the wait for the windows to arrive was about 8 weeks from ordering. The 2 windows pictured (67 x 24) double sliders with one side screens, vinyl made by Alside in the U.S, with enhanced cavity foam ordered in April cost just under 1500 total. I'm totally satisfied and pleased.

We had Specialty Window and Door install two doors-one of them was unique in that it has a doggy…read moredoor and is built to aid accessibility to our deck. They paid a great deal of attention to this job, from initial visit to installation. Definitely recommend them!

I had an outstanding experience with Pittsburgh Window and Door. From the sales call with the…read moreowner to the actual installation of the windows, the process was seamless. The Installation was quick. Jim and the installers were polite and neat!!! Most important, I love my new windows. Maressa C.

Had really good experience with co. Until now had a bay simonton window installed window failed…read morewas replaced without any problem however new Bayview that they replaced now has mold in between glass & frame called pittsburgh window spoke to a nice woman was told they wpuld get in touch with simonton 3 weeks later called simonton had no information on window called pittsburgh window spoe to arrogant man not helpful so sorry did business with this co no way to treat a customer

Lonny replaced three doors at my house with Provia doors: a steel door to garage for code…read morecompliance and an exit door with matching outer storm door. Excellent quality and a very good price. No fancy sales pitch either. He was able to repair damaged, rotted wood threshhold and framing around the doors. I was very impressed with his carpentry skills, time management and efficiency. And, there was nothing for me to clean up after! Don't waste your time or money with the big door/window guys. I highly recommend Lonny with no reservations or caveats. I

From the owner: Stop paying too much for Doors and Windows to the middlemen! We'll work with you directly to get…read morethe best products at the best prices. Think you can't afford great doors and windows? We work with the best names in the business at the best prices and most importantly, Precison installation. I've been specializing in door & window installation since 2005 and have installed thousands of projects for happy customers in Westmoreland, Washington, Fayette and Allegheny counties. I work with several door & window companies at different price points to fit almost any budget. The one thing they all have in common are high-quality products. Companies like Pella, Provia, THERMA-TRU, Marvin, and Anderson, also including some products at prices you can't get elsewhere. When your project is complete, you will be smiling and happy with your investment. I guarantee it! So why pay for a huge company's overhead, low quality, and unrealistic expectation claims? Come straight to the source for honesty and be happy with every step of the process. Give us a call!

July 2018. We had an appointment, David was on time, and made a friendly impression right away…read more After discussing ideas and his measurements were taken, he said it would take two months to gut/redo my 1950's kitchen and update my bathroom. I was expecting a written estimate very soon. After a few days I received a very nice email explaining how David was booked until the end of the year. He must be in high demand. I see no reviews for 2018 and I wondered why? He said to contact him in January if I still wanted him for my kitchen and bathroom remodel.

David is very skilled, punctual , and professional communicator. We called him to install a small…read morechandelier . He exceeded all of our expectations for the job we called him for. We look forward to working more with him with our future projects.

Alan communicates exceedingly well - I never had to seek him out for an update or to ask about next…read moresteps, he always took the initiative to reach out when he had an update or a question for me. I also requested several quotes for this work to repair my deck - Alan came in at a very reasonable rate. Much more so than some of the other quotes and the work he did was of high standard. See photo of the time he took to sand the edges of the handrails; he also took special care to choose high quality boards. Even when he ended up realizing that there would need to be additional work to be done that would come at an additional cost to me, he made sure to talk me through my options, he made recommendations, and never forced me into anything. Instead, he worked with me to find solutions that would result in a safe, quality deck and also at a cost that I could manage. We're quite pleased with our repaired deck and would absolutely hire him again. He exceeded our expectations.

Alan rebuilt exterior stairs at our Mt Lebanon home. He helped us to create the vision and he…read moreexecuted with extreme care to the quality and pulled of an end result that we are thrilled with! Alan is kind and generous with his time and attention to detail, communicates well and is a pleasure to work with. Would highly recommend!

I can't say enough positive things about Pittsburgh Doors & Closets. We recently had thirteen doors…read morein our townhome replaced as well as the two master bedroom closets fully customized, and the process was so much easier than I originally envisioned. Scott (the owner) was super professional and an excellent communicator from start to finish. He set realistic expectations in terms of timing, which resulted in both orders being ready when expected and installations not being delayed at the last second. I understand that unforeseen things can come up, however I really appreciated his transparency up front. I also want to acknowledge his attention to detail. We wanted a special color of grey wood in the closets to match our floors, and Scott made an extra trip out to our home with samples for us to see in person before placing the order. We had our order of doors installed on a Thursday and the closets done about two weeks later. Scott and his colleague Jim did the door installation, and Jim largely took the lead on the closets. Both days ran from about 8:00 am-2:00 pm, and all areas of the house where they worked were left super clean when they were done. Our dogs also loved them, which was a huge plus! One of the doors had a small spot where some paint came off after the initial installation, and Scott immediately got back to me when I asked about it and had it fixed within two days. I also want to draw attention to the work Jim did on the closets. He made sure to hang my upper shelves a little lower to enable me to reach (I'm only 5'0") and configured a special shelf with extra space to accommodate a tall designer bag I wanted to store there. We're both loving the closets that hold so much more now and having doors that actually work properly. One word about pricing, since it's so hard to find specifics online. We paid around $7800 for thirteen doors (several were French doors and four were solid core) and around $3000 for two built-in wooden closet customizations. I believe getting more doors is a better deal, and the closet customizations definitely cost less because we'd ordered doors. Given the ease and quality of workmanship I think it's an excellent deal. Your home/needs will differ so keep that in mind, but if you're in the market for new doors or closets this is an investment worth making. I whole heartedly recommend Pittsburgh Doors & Closets for the job and will tell anyone I hear of who needs doors to give them a call.

Before Christmas, I contacted Pittsburgh Doors and Closets to get a free estimate to replace all of…read morethe bifold doors for several closets in my house. In total, I would have ordered 18 bifold doors, which this business counts as 36 doors, because for each door, two doors are hinged together. A representative of this company traveled to my house to measure my closets. A couple of weeks later, this business asked me to visit their showroom in person to receive the written estimate. (They do not email an estimate.) For several minutes, they showed me a video that explained how the doors are digitally measured, cut by robots, and painted. According to the business's website and brochure, "One Day Doors & Closets [they are an authorized dealer of these doors] is typically 30-50% less than home improvement stores, contractors, and handymen." The estimate for my bifold closet doors, Sherwin-Williams paint, and installation was about $8,000! The interior doors that they displayed in the showroom appeared to be a good quality, and they offer many traditional and modern styles for the doors and knobs. However, I think that I will wait to order any doors from this business, and in the future, I will focus on replacing only the doors that have very custom widths. I know that I did not purchase these doors yet, but I wanted to share the pricing with you, because the pricing is very hard to find online, and I do not want you to waste your time on an estimate if you want to limit your budget. By the way, this business also sells closets (e.g., walk-in, reach-in, laundry, pantry, garage, office, and entertainment).

We just had nearly 20 windows replaced in our new home, and are extremely thankful that we decided…read moreto go with Windows Pittsburgh! After reaching out to several other window companies, we knew that once Jim from Windows Pittsburgh stopped by to provide us with a quote, his company was the one that we wanted to to go with. From the moment Jim, the owner of Windows Pittsburgh, stopped by he was completely professional and made sure to keep our consultation around an hour, which we appreciated. We went back and forth for weeks about grids and colors, and Jim was extremely patient and didn't pressure us at all during this time. For anyone who has shopped for windows, you would understand how "sales-pitchy" these consultations can be. Jim did not make us feel pressured or rushed in to a decision what so ever. He was just a good, local guy, who was thankful to do business with us. Windows Pittsburgh is locally owned, and operated. I liked this because I knew that we were giving back to our community vs. giving in to the larger window companies. After our initial consultation we did have one person come to get exact measurements, and then our actual instillation was approx. 4 months after our order. The installation was scheduled for three days, but it only took the installers two days total. I can not speak highly enough about the installation process because they really took their time to do things right, and cleaned up (very well) as they moved throughout the house. Drop cloths were used on the floors, and they swept and cleaned up after each window. I didn't worry at any time about broken glass, nails, etc. They did a fantastic job, and even wiped and cleaned the new windows (they will never be this clean again!) When I met with Jim initially, I told him that I heard of Windows Pittsburgh from Yelp. He seemed surprised by this, because he doesn't use Yelp for advertising anymore. As you know, this company isn't as heavily broadcasted in the Pittsburgh area. I'm hoping that our review gets noticed, and that anyone looking for new windows or exterior doors in the Pittsburgh area will consider using Windows Pittsburgh, they will really do a great job and you will be happy with the results!

I don't think I could have been more impressed with Windows Pittsburgh. Jim was very courteous and…read morefriendly, patient and understanding ... basically an all around good guy. Prices were very good and the quality is top notch. The installation was a breeze! The guys were courteous of my toddler and my house. They cleaned up everything and hauled away all trash. Would recommend Windows Pittsburgh to absolutely everyone.

VERY disappointed with this company. A friend referred me to the company based on him purchasing…read morematerials from them. He told me they do installs also. I began communicating with them 6/22/26. There were emails back and forth several times, ironing out the details of the materials and work I wanted to have done. I thought it was odd that no one was calling me to discuss the details or to set up an appointment to come to my home to get exact details themselves. I got my first phone call from the company on 7/7/26. The woman I spoke with was very friendly and seemed to be very genuine. I explained I would be on vacation should see reach out and me not respond. She explained that their installers are a third party company and had to work with them to get the quote, but said she had all the information she now needed to get that. I was given the impression that I would have the quote to me by the time I returned from vacation. I did not. A month has now passed since my initial contact with the company. I emailed them 7/27/26 asking about the quote, and the response I received was that they were still waiting on the 3rd party (installers) and the person they were waiting on was on vacation and wouldn't be back for another 2 weeks. At that point I was sure, as I had suspected earlier, that I was being strung along the whole time. I have no respect for people/companies that operate on lies. Just be honest with customers and tell them you don't want the job or you are too busy to get to it. Total disrespect. Everyone's time is valuable. I truly don't know how people can do this to people. Friends that wanted similar work done were waiting to see how things went with mine. I have already begun sharing my experience with those people and others and I will continue to do so. I do NOT recommend this company in any capacity.

Women, beware of wasting your time. The information I needed to make the order was like pulling…read moreteeth and nobody will care if you have to make multiple trips to get very different or incomplete answers. Never got to make the order that I have been trying to make for months. MONTHS. Y'all lost a big sale...

From the initial sales meeting through installation and follow-up, Metropolitan was professional,…read morehelpful and attentive. Our Marvin windows were installed efficiently, cleanly and flawlessly in one day with terrific craftsmanship. Follow up on a couple of very minor touchups has been great. This was a big ticket improvement to our home and we feel we have received excellent value. Highly recommend Metropolitan.

If you have read any of my other reviews, you know i don't give out 5 stars lightly…read more Metropolitan was wonderful to work with through the entire process. Helpful, non pressure staff at their showroom. Our in home sales rep knew her products & was helpful in guiding our decisions. (We did a lot of research & saw many other products) Ordering and scheduling was a breeze. The installation was amazing. Entire house (21 windows) was done in 6 1/2 hours. We love these new Marvin Infinity Windows and would highly recommend family owned Metropolitan window company.