Gotta deduct another star…read more Do I still love Dr. Simionescu? I think so. I'm not really sure, as I have not seen her since March. Conversation with office person in March: Office person: Okay, so the doc needs to see you in 3 months, here is the referral for your annual brain and spine MRIs. Oh, she has Saturday hours now, would you like to schedule your follow-up at this time? Me: Saturday hours? Rock on! I would love to! So... I made the appointment for June something or other. A week before the appointment, I get a call. The doc is canceling my appointment, she won't be in, would I like to re-schedule? Sure, I say. Can I still have a Saturday? Yes, I am told, and the appointment is made. Or re-made. Today, I get a call canceling my August 31st appointment. Seems like it took the good doc this long to realize she won't be in on the 31st. Me to caller: You know, this is the second time this has happened. Why do you offer me the option of a Saturday if she doesn't want to work on a Saturday? Caller to me: These Saturday hours are new to us. New? It's been 5 months since you first offered it to me! As it stands right now, I didn't make another appointment, telling the caller that I will give it a few more months and hopefully by then, the doc will have made up her mind whether or not she wants to work on Saturday. I did not want to risk making yet another appointment only to have it canceled. I don't handle rejection very well.

I've been having some medical issues as of late and my parents suggested I get another opinion…read more They have always had really good connections as far as qualified and competent doctors, so I believe they got this recommendation from their other doctors. My appointment was with Dr. Cacciopo and from the moment I called the office to make the appt. and answer the preliminary questions, they were really friendly and nice. This treatment continued throughout the whole process. Dr. Cacciopo himself was young, "hip" and nice as well. I felt he really listened, explained all my options thoroughly and gave me piece of mind as I weigh the various options related to my ordeal. I'm actually very grateful I visited his office, as his diagnosis and approach is different than my first doctor, so it may be something more serious than previously thought! I highly recommend this office if you need a neurologist, and are a little freaked out by your health condition. He and his staff will treat you with dignity and put you at ease!

Dr.Robbins has been a wonderful doctor and he worked to help me find the treatment & medicine that…read morewould help me the most. He actually listens when you talk to him and doesn't give up trying to find the patient The best medicine & treatment for their condition. For myself, he pretty much helped to give me my life back. Not that I was totally pain free, but he did work to find the best meds that helped my condition the most. He helped me to get most of my functioning back, and got my chronic pain under control far beyond the level that any other doctor was able to. My wife and I are so grateful to Dr. Robbins, for all the things he has been able to do for us over the years. As he is currently retiring, we will greatly miss him, and many of his staff. Paul

In full transparency, my review is of my experience trying to see Dr. Robbins because,…read moredisappointingly, I never made it past a terrible experience with his staff. I've been managing a post-traumatic headache for over a year. The neurologist I've seen regularly recommended that I try a headache specialist after exhausting other available options. Dr. Robbins was one of the recommendations he made. I called in early November and was greeted with a brusque, "Doctor's Office" by the person who answered the phone. After clarifying that I had called the correct office, I explained that I was a new patient calling to request an appointment. She asked if I wanted an appointment with the nurse practitioner or the doctor. I explained my history, unsure of what the correct answer would be without any context. She acknowledged I should see the doctor and then told me their first available appointment was January 14. I expected a wait. And I realize Dr. Robbins is apparently a good doctor, which translates to being busy. But when you've had a headache for almost 500 days, waiting another two and a half months feels intolerable. I agreed to the January 14 appointment, figuring I would find a way to make it work and that it would be worth it. Until. Until. Until the office called me back and told me Dr. Robbins would now be out of the office on January 14 and would need to reschedule me. For a later date. Are you effing kidding me? I hope other people have better luck. I provided full availability to them, willing to bend over backwards to get some relief from this headache that's been plaguing me. It's disappointing that their customer service is so poor and more disappointing that I would be penalized for a change in the doctor's schedule after waiting 10 weeks to be seen.

Dr Baldino is amazing! So knowledgeable about all things involved with the brain. He's helping me…read moreto walk normally after suffering a pretty major stroke. He's caring, compassionate and kind. My experience here has improved my life significantly

As of July 2020 I've been inflicted with tendinitis and recently started experiencing hearing loss…read more I scheduled three doctors. My first appointment was with Dr. Baldino. He treated me with his experience and knowledge. A couple of days after my appointment my hearing returned, the Zooming sound I was hearing stopped. Everything improved 85% or more in one visit. Dr. Baldino is genuine, kind and respectful. Thank you Dr Baldino!!!

The office policy requires you to be there 30 minutes before your appointment. I waited for 50…read moreminutes to be seen and then asked the front desk for a refund. I was told it would take days to get a refund.

Needed a new neurologist because mine retired. I was late to finding one and mine had closed shop…read moreso I did not have anyway to get my records so they would not see me because I could not get my records. BS!!!

For anyone considering this clinic, if you value your time and care go somewhere else!…read more When I arrived at 12 the group that was waiting in the lobby already had their appointment scheduled at 11:30pm. Plus they didn't get called back for another 10-15 minutes after I arrived so 45 minutes they waited! So I put an hour and a half for this appointment on my work calendar thinking that was more than enough time just to be safe. So that wasn't enough time apparently because they were over an hour behind! I had to reschedule and leave because I needed to get back for meetings. It was very important for me to have this appt today because I am trying to get all of this done before insurance resets in January. They rescheduled me to December 27th! What a joke. So if you value your time and care go somewhere else because they have regularly been 30+ minutes behind schedule. Tip: if you can't handle the client load, stop taking on more clients. Focus less on remodeling and more on fixing your scheduling practices because clearly you are over booking.

Dr Aranas is amazing! I've been coming here for years and it's significantly improved from my…read moreprevious review. Runs more on time now. Very empathetic to my concerns. I would recommend to everyone!!

My father, a 78-year-old patient, was brought to this ER following a fall at his rehab facility…read more His medical record clearly documented a tape allergy with a specific notation that tape causes skin tears. Despite this being visible in his chart, staff applied standard adhesive tape to his arm. When the bandage was later removed, it tore his skin open, leaving a wound that was still unhealed ten days later and caused him significant pain for several weeks. This was not an emergency situation. He was there for a head CT and was stable. There was no reason his allergy could not have been checked before tape was applied to his fragile, Prednisone-thinned skin. I filed a formal complaint and received a response acknowledging the issue and stating that staff had been educated on allergy documentation. An apology and a staff training do not undo the unnecessary pain this caused my father. Documented allergies exist for a reason. Patients and families should not have to fight to have them respected.

I am thankful for the healthcare professionals and care team at this location…read more From the registration staff, to technicians and medical professionals, even volunteers and security, I have typically had a positive experience. Only downside for me is the cost of care for tests, or things not covered by insurance. (Check out alternative places, like Bright Light Imaging for CT Scans or imaging). The halls and main spaces are kept clean and in order. I especially appreciate the staff in the Breast Care Center. They are very caring individuals. I also find it is a perk to have a nice Starbuck's in the lobby here too, so you can treat yourself to a hot or iced beverage after an appointment. And, this is your reminder ladies (and men) to practice self care and get checked regularly each year. You matter! And this is a nice place to go when care is needed.

The thin cheap paper exam gowns and the dated office appearance, along with the fact that the…read moreoffice does not have email to communicate, instead they still use the FAX is kinda scary if you are looking for a cutting edge medical team...

Dr. Hantos is an excellent doctor. She is patient, she tests you every time you come in for a visit…read moreand she is thorough. Besides her excellent medical skills she has a wonderful bedside manner. I highly recommend Dr. Hantos! Jean Link

There was a vast difference between the care I received on my first visit at the Lake Barrington…read morelocation and the care I received on my second visit at Libertyville. The doctor in Libertyville ordered a drug for me. When I went to pick it up at Walgreens, the pharmacist at walgreens told me I shouldn't be taking this because I am on Xarelto. It would counter act the Xarelto and possibly cause blood clots. The doctor saw my med list so she should have know better than prescribe what she did. It was also the Fourth of July weekend so I couldn't reach anybody until Monday. Was told my my cardiologist that if I stayed on the medication, I would have to go on Coumadin. That was no an option for me. Furthermore their portal is really difficult to get in. It took me over a week to get in after being locked out multiple times. Worst portal ever. The PA at Libertyville was wonderful. She explained clearly everything she was doing. Now I have to try to get the results.

Dr. Sheikh is so helpful, kind, and knowledgeable. unfortunately, I have been turned away from…read moreappts. for being 10-15 minutes late after a 45 minute drive. Her staff is mainly not compassionate. They all howled with laughter when they rejected me from my appt. for being 10-15 minutes late. One would have thought it was a party to celebrate my misery. I'm an older person. I can't believe they would celebrate turning me away, but they did, as if it were a party. I love Dr. Sheikh, but her office staff seem like unkind people. She actually told me it was okay if I were a few minutes late. I've been turned away 4 times. I do have IBS which makes the challenge greater. She probably has lost nearly $1000 in income from the times I've been turned away.

I had a great experience with Dr. Abraham. I didn't feel rushed, he took the time and listened to…read moreall my concerns as we went over my medical history. He went over medication side effects and understood that was a major concern for me. I highly recommend him and will definitely return. I walked in his office feeling like it was gonna be another dead end for me but left feeling happy and hopeful. When you deal with chronic pain that says a lot!

I had the exact same experience with Dr. Patel as Rosa did. He stares at you with a blank look when…read moreyou ask a question and then just tries to divert the conversation. He can recite basic medical facts but only in generic terms - don't bother to ask him about your actual loved one or he becomes defensive and agitated. Acts as if he is a princess and you are wasting his time. Update: Nothing but regret for having entrusted my father's life to this doctor or to the team at Alexian Brothers in Elk Grove. Dr. Patel insisted my father needed surgery and it couldn't wait for a second opinion. After one mishap after another, my dad was in ICU for months and died from the bedsores he got there because of poor care. Then when we got the final records, we saw the test results that were misrepresented to us by Dr. Patel. He didn't even need the surgery.

I found him full of ego and arrogance. He didnt have any time for my husband, he came didnt even…read moreproperly introduce himself, abruptly interrupted me when I was providing him history on my husband, asked me if i had any questions and left. it seemed he has been forced to visit a patient and didnt come by choice. I wouldnt advise him to anyone looking for an empathetic, compassionate and caring provider.