If could give 0 I would. Terrible customer service. Spent 100,000 of thousands of dollars renting…read moreover the years just sad to see this culture and staff at a business is horrible. Do not recommend. Thank you for the business over the years but I'll take it elsewhere.

STAY FAR AWAY! I should have read the other reviews, clearly they are running a very shady…read morebusiness with intentions of stealing from their customers. I rented a steer skid and auger attachment for a day to be delivered on Sat. at 9:00am and to be picked up on Sun. at 9:00 am (very clear on my paperwork and from the calls with Don and the guy who dropped the rental off). I attached the section of the invoice that shows the pickup date to the review and just blocked out personal details. On Sunday they did not pick it up by 10am, so I called them and the phone just rang and rang with no answer and no answering machine. I tried to call over 12 times from 10-3:00 pm and all I got was a phone that rang and never answered. Finally, I called and left a message at their algonquin location since they at least had an answering machine. Then on Monday the manager Harley called me to see how long I wanted to keep the rental and I told him it was supposed to be picked up yesterday and I tried calling even though I never was told I had to and he wouldn't even let me speak before he started berating me. He said I never called, and they told me I had to call even though I did but no one answered. He just kept yelling at me and said he was just going to charge me for the extra day the $600 and said I was banned for life. He even changed my invoice to show the pickup day on the copy I signed from Sunday to Monday. When the guy picked up the unit he even said they were supposed to pick it up on Sunday. I will fight this with my credit card company but he essentially charged my debit card without permission and fraudulently. I would stay away and use anyone else unless you want to deal with this unreputable business. Please read the other negative reviews...I wish I would have.

Your one stop shop for all things RV! Absolutely cannot say enough good things about Dennis and his…read moreteam at Crystal L Outside Storage. Truly recommend their facility and shop for all RV storage and repair needs. They do such an excellent job here, and are incredibly invested in caring for their customers in all aspects. If you are in search of a place for RV storage or general RV care, look no further!

This place is great! Not only is the location convenient, safe, and clean but the customer service…read moreis outstanding. Storage, RV Service, and helpful! The owners and mechanics are both available to answer any of my RV questions from how to use my break controller (true story lol) all the way to can we check to make sure my AC is in tuned condition! Thank you guys!

I rented a pickup truck for a short errand. Of course the one time I forget to check a rental…read morevehicle for damage before driving off, this business shakes me down for someone else's fender ding. I was with the truck the entire time and know that no damage occurred on my watch. Good thing I purchased the damage coverage, "but there's still a $150 deductible", I was cheerfully told. I asked the clerk to be emailed a photo of the alleged damage, but of course I never received one. I wonder how many renters of the truck have paid them for this? I've been renting from the UHaul since 1983 (back when they gave you a mile-long register tape) and have rented almost every type of rolling stock they offer, but no more. It ends here. I may have been forgetful, but at least I'm not a corporate-sanctioned extortionist.

Customer service/ Experience: These guys helped my daughter…read moreand I out of a pinch. I can't say enough about how well they treated us. Top notch. Truck: The truck was clean and everything was in working order.

Tori is absolutely the best Manager. She is helpful, efficient, and very well suited for her…read moreposition. I highly recommend this location due to her knowledge and abilities to assist you with all your storage needs.

They quote a price online. Then when the rental agreement is reviewed the price has doubled with…read morefees and required add ons. Very deceptive practice. Beware.

I had an issue with my Cub Cadet tractor and decided to call a local shop. I am so glad I did. Josh…read moreand his son are very professional and responsive. They had issues trying to source the problem and after countless times trying to get answers from the manufacturer, they had figured it out. Tractor is running good as new! I would highly recommend J&M Small Engine Repair inc. Eric J.

Great service with hassle free pickup and delivery of our large snowblower. Scheduling was easy and…read morethey were flexible to take the unit from behind a fence while we were not home.

Very helpful and accommodating. Thorough in explanation and…read moreuse of equipment operating. Equipment in good working order. Staff knowledge and explained equipment operating procedures in a friendly easy manner.I recommend them highly..

Went to fill my propane tank. The guys were really helpful at directing me where and how to pull my…read moremotorhome back to the tank.

since 2021 when I bought new boat from them, I am still waiting, 6 years now, for my 1K BOAT COVER…read moreI PAID FOR, 1st there were excuses, blaming covid and other people, then they just plainly ignored me when I called and emailed, basically stole my money, Owner, Dave, knows, spoke with me, promised, and never delivered. sad that there are still bad businesses like this

I can't say enough good things about Midwest Boat Service in Woodstock! From start to finish, the…read morewhole team has been nothing short of professional, knowledgeable, and honest. It's rare these days to find a business that truly cares about both your boat and your experience as a customer, but that's exactly what you get here. From the moment I called, I was impressed by how friendly and helpful they were. They took the time to listen, explain what needed to be done, and even gave me some great maintenance advice for the future. You can tell right away that everyone there takes pride in their work and knows what they're doing. When I dropped off my boat, the shop was clean, organized, and well-run. They walked me through everything, kept me updated on progress, and never tried to upsell or rush me into anything unnecessary. The transparency and communication were excellent the entire way through. Their service work is top-notch -- they pay attention to every detail and do things right the first time. My boat now runs smoother than it ever has, and I couldn't be happier with the results. They also have great options for storage, detailing, and all the maintenance you could ever need, which makes it super convenient to keep everything in one place. Captain Dave and his crew are the kind of people you can trust. They genuinely care about the quality of their work and about keeping customers happy. It's clear they have years of experience and truly love what they do. If you're looking for a reliable, honest, and high-quality boat service shop, Midwest Boat Service in Woodstock is absolutely the place to go. They go above and beyond every single time -- highly recommend to any boater who wants their vessel treated with care and expertise!

The staff here is awesome and the equipment is always just as expected…read more I rent larger rentals, like the 20ft car hauler, and its always come through for me.

Avoid if you can…read more They act like they are doing you a favor by renting you equipment. Have had defective equipment rented a couple times. They still wanted to charge for the time it was down due tot their negligence. Last visit, needed a mini skid for 4 hours and would not allow it unless paid for all 24 hours as they don't have a working hour meter on it.