When my mother (in her eighties!) woke up to a unheated house during one of the awful cold spells…read morethis winter, she called Blue Flame. Steve called her back at 7:30 am and drove through a snowstorm on the Northway to get to her house by 9 a.m. He spent the time making sure she would be warm and he got the system running! He treated her the way we'd like everyone to be treated, and we are impressed and thankful. Thanks Steve and Blue Flame!

I just converted from oil heat to propane and contracted with Blue Flame for the purchase of…read morepropane gas. The Heating Installer for an Albany based company incorrectly installed a wrong part that caused high levels of CO2 to be emitted. Steve at Blue flame used an analyzer and his years of experience to detect the serious issue and red flagged and shut down the new system. We called the installer, with Steve getting on the phone with them. After the heating company came twice more the problem was fixed. In the mean-time Steve on his own time called my wife and I, concerned for our well-being. Steve also showed up at our house after the problem was deemed corrected by the installer to make sure it was safe and properly setup. Now that to me is well beyond customer service. Steve and every blue flame rep carries a CO2 analyzer with them, even though the unit is costly, because per Blue Flame to properly check a system install without it is cutting corners and creates too high a risk for the customer. Thanks to Steve and Blue Flame for their diligence and caring! Rich

A few years ago this was a great company. They changed to some kind of new software or system…read morechange and automatic is always messed up. Fortunately I will be moving soon, and so happy I will not have to deal with this company any longer.

I help manage my in laws oil and propane account. everyone at G.A. Bove is helpful, kind, in…read moreformative. Needed some emergency work done, Bove fixed it within hours. This is a company that works with their customers. I have read some of the negative reviews and it is easy to see how people are unprepared, under funded, and lacking commons sense And wonder why they have a problem. Would have given Bove 10 stars if it were possible.

I set up a 10:00 -11:00 am appointment to have an estimate for generator, gas water heater,…read morefireplace and water tank installed. My time does not matter since time is not valuable and waiting for an appointment seems to be the model that lazy companies use to avoiding good customer service. I got up early and prepared for the estimate. 11:30 am rolled around and no one came so I called the company. It was a cluster. So, I cancelled the current appoint and the next appointment the following day. Wow! can you imagine needing gas in the heart of winter and freezing to death while waiting for the truck to come? The only thing you could do to survive is start burning the furniture, hook up the barbeque pit or not use Long Energy in the first place. I will go with the last option. It is a long shot, but I think I am right.

Do not use Long energy for fuel purchase or furnace service. we have used this company for our…read morefurnace maintenance and propane supply, but recently purchased our propane from another vendor. Tonight our furnace stopped working and we called Long Energy for emergency service, after looking up our address the extremely rude woman handling our service call stated that since we purchased fuel with another company they "wouldn't touch our furnace for any reason", leaving us in the cold and searching for another service. After serving 22 years in the Marines, I would say that I am disgusted by this company and their lack of ethics and pride in serving their community. If they were to go out of business tomorrow it wouldn't be soon enough.

I absolutely love Stewart's. They have a really good variety of dairy products and at really good…read moreprices. Usually have no issue with parking and the employees are really nice.

From the owner: Come visit the Fort Edward Stewart's Shops for a quick, one stop shop! Stewart's Shops is an…read moreemployee and family-owned convenience store chain located throughout Upstate New York and Vermont. The company is best known for their conveniently located gas stations, freshly brewed coffee, fast food options, and locally sourced milk & ice cream as well as ATMs and free air at most locations. Stop by today!

One of the more expensive propane companies, and you have to sign a three-year contractread more

Rude. Austin is a hot head who got very upset when asked for transparency on pricing - and…read moreliterally cussed me out - and I was a current customer. Avoid! They are selling a commodity and the differentiating factor could be price or service and they are not competitive in either.

HIGHLY RECOMMEND! just purchased a home in saugerties which…read moreis fueled by propane. somehow they have a tracker on their tanks which alerts them for when we need a refill. they automagically come, no hassle no scheduling, refill, and then send a bill. joyelle is a JOY to work with and set up new accounts with. i'd actually like to work for them considering they have five beautiful puppies in their office. ideal work environment, speaks highly of the company these guys are awesome!

I tried to buy propane from them, they refused to sell to me, because they claimed I have bad…read morecredit. 1. I didnt give them any of my information, so they have pulled my credit without my permission. 2. I offered to pay them in advance via credit card or cash and they still refused. FYI, my credit score is 740. I am glad that I began to look at reviews, and glad didnt do business with them.

After trying 2 local companies, someone referred me to Galway Co-op. I've been with them for over…read more7 years and have referred 11 of my friends and clients who have been nothing but thrilled over the prices and reliability of our propane.

The owner of the co op is the rudest person. It was never communicated to members that the option…read moreto renew with a card is no longer available, when voicing my opinion simply that it was super inconvenient and I was thinking about not renewing because of it, the owner became angry and rude for no reason and let me know I was no longer going to be a member anyway, for having an opinion. After CLEARLY stating it was the opinion of other customers that made them do away with the card option. There are many other propane carriers with cheaper prices than you get with the co-op that I will happily be changing to, as the owner then state enjoy paying Ferrell propanes high prices, he apparently only backs his partnership when you're part of the co-op, which I reported to Ferrell and advised it was due to them, that I was cancelling. The owner let me know others would find my bad review comical. If you want to pay a yearly membership fee, get spammed with emails that you haven't paid when you did, deal with a rude business owner, pay mediocre pricing, and risk having your membership taken away for having an opinion, join the co-op, seems he even takes membership away if people comment on Facebook and hurt his feelings. Owners sensitive, short fuse, and all around terrible at doing business with.

Jason from Main Care Energy had the nerve (or was dumb enough) to send me this message: "After…read moreshowing the photos regarding your storage tanks to my brother (he does the installations), he had a suggestion. He did not think there was enough room for him to install in the same location. Due to height restrictions and duct work etc." Instead he suggested a far more expensive option. I had the exact specs of our space; also specs from both the manufacturer of the tanks we wanted and from a few other installers that we called for bids. So I knew he was lying.

I guess these reviews explain my experience today. These people need to inspect my tank to deliver…read moreoil? Are you out of your mind? I don't give a shit what is okay or not okay w my tank, but to deny me oil delivery because I negate your bullshit is bullshit. I just wanted your oil, not your asshole opinion on what I may need.