What can I say other than TOP NOTCH. Jeff is a fantastic guy and delivers quality work. He calls…read moreback on time, he arrives on time. No bs here, just good customer service and thorough work. Will definitely continue to use his service! He fixed our outlet baffle and did some extra work to get the tank in tip top shape for our newly purchased home. He also took the time to explain everything and provided advice that saved us money. Thank you Jeff for delivering quality customer service like it used to be!

Nice atmosphere nice people great bagels. that would definitely join to be shipping bagels to my…read morehouse because it's worth the difference.

We first started using Stepules in 2013 after a little scare when a sock got flushed down the…read moretoilet and have been using them ever since! We have our tank cleaned regularly but recently had a backup. Stepules was able to come the same day, in the pouring down rain, and resolved part of the problem by identifying that our filter was clogged up (bad luck really since we have service done regularly). I had to get a plumber to come out to fully resolve the issue, but I cannot say how much I appreciated the quick response and great customer service from Stepules! We will definitely continue to be a customer and would recommend using them to anyone.

I have used Stepule twice since I move into our house 5 years ago. They are very responsive and…read morereliable. Both times I was able to set up an appointment quickly. They offered to dig out my lid and also send me the Map that the town had. The interesting thing is I tried to dig it out myself and failed. I then asked them to dig it out and they came the same day. What great service. I will continue to use them!

We can't recommend Septic Systems Solutions enough.... We woke up to our grinder pump alarm going…read moreoff this morning (Sunday of Labor Day weekend!) and needed to get the tank pumped out so the pump techs could do their work. My husband called Vinny earlier than anyone should be awake on such a day and not only did he connect with him, but had confirmation that he would be here in an hour and a half. He showed up as promised and, not only made sure the pit was completely empty, but stuck around to make sure we didn't need his services further. There are legit not enough good words to say about Vinny and his company. Timely (especially when he totally didn't have to be!!), professional, knowledgeable, and extremely nice!!

Awesome Customer Service was referred to VINCENT by my neighbor and happy they did so. He came to…read morepump my septic tank, but it did not need to be pumped. He did not upsell ! He ended up pumping a different tank that I needed done. Very honest man and does honest work for a fair price would definitely recommend to anyone in the Middletown area that needs septic services. And definitely calling him for any septic issues in the future.

Rich was great!…read more Water all over the basement floor.....who do you call? You call Bullfrog Plumbing, that's who. They show up right on time, they're very experienced, they know what needs to be done, they explain everything, they quote you the price up front that doesn't change, and they get right to it. New water heater in and connected, old water heater out. Have called Bullfrog Plumbing before and will call them again. Very experienced, very professional, and reasonably priced. Use them.

Changed my appointment twice in one day from 11 to 2, then from 2 to 3. Technician never called me…read more I called the office back multiple times. All they did was apologize. Saw his truck in my parking lot at 5:30 pm. He still did not call my cell phone. Then he left. Probably did not want to do the job since he got backed up, but he should have said so!!!!!!!!!!!!! Would never recommend them to anyone!!!!!!!!!!

All I can say is that Arts Septic is the ONLY place I will call for my septic needs. Honest and…read morequalified...

I called around to 4 different septic companies and Arts was the cheapest, and most personable of…read moreall of them. Highly recommend to any homeowner or business with a septic tank. Art's was fantastic! I'll be calling them again in 3 years for my next pump!

DO NOT USE THIS COMPANY. HE came to my home gave me a quote asked for half the money up front (…read moregave him no problem) Started the job a few weeks later but not without a few delays (excuses) When he finally started he ran into a issue digging ran into rock stopped the job immediately. Then told me It would cost me more money so he could bring in equipment to do the job. It clearly states in his contract that he would supply the equipment labor and materials to do the job. Now it's bin the hands of the lawyer and still hasn't bin resolved over 3 years .DO NOT USE THIS COMPANY I WILL GLADLY SHOW ANYONE THE CONTRACT.

David and his crew are consummate professionals. I recently witnessed them hooking up a New Haven…read morerestaurant to city sewer service and their work was efficient, professional, and very fast. David's background as an Engineer no doubt paid off in their ability to get this job done. I strongly recommend them for site work, sewer or septic repair and construction as well as septic tank pump-outs, inspections, and cleanings.

Called on a Saturday evening with an emergency. Was met with bad attitude and told to call back on…read moreMonday. Why it is advertised as 24/7 service? I don't know. I didn't call back or bother to give them my business because with attitude like that they don't deserve it.

Sanitrol did some work at some else's house on my street. They drove onto my grass when pulling…read moretheir trucks out and ruined the grass and compressed all the dirt down with tire marks. I caught the whole incident on my Ring camera, and they have not been willing to do anything about it.

Received service from American Septic on Tuesday 5/8/18. When I called to inquire their pricing was…read morecompetitive. They left a message and they called back quickly. The customer service rep was helpful and explained a few things. She even helped me to determine some info about my septic system that I was unaware of. They were able schedule me within a week of calling. On Tuesday I called to pay for service and she informed that they arrived early and took care of the service already. I normally use a local place but will consider using American Septic in another two years.

If you want someone to do the job and do it well then I suggest you hire this company. They…read moreperformed our Septic inspection for our potential new home and did an amazingly thorough job of checking the septic system. Most companies don't even spend more than a few minutes but this man spent well over 2 hours and discovered issues. I recommend them to anyone who needs anything with their septic. Courteous, professional and knows what he is doing!