1. Suburban Transmissions

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Des Plaines, IL

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Suburban Transmissions

2.0 (4 reviews)
Closed 7:00 am - 4:00 pm

Services - Suburban Transmissions

Auto transmission repair

Transmission leak inspection

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Recommended Reviews - Suburban Transmissions

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7 months ago

Great service , car runs fantastic , good price and friendly employees . Vehicle was repaired in a timely manner .

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4 years ago

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13 years ago

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16 years ago

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TrueTech Automotive

TrueTech Automotive

4.9
(86 reviews)

If you're looking for an honest neighborhood shop, I highly…read morerecommend that you talk to Matt at Truetech automotive on Thacker St and first Avenue. Recently, the team at Truetech has done some work on my 2010 Ford Rscape and I couldn't be happier with the outcome that they've done. The work was completed in a timely fashion, the prices are reasonable for all things considered for the work that was completed. We will definitely be going back to Truetech for our Automotive needs. John B. TrueTech Automotive LLC 797 1st Avenue, Des Plaines, IL 60016 (847) 299-8783 info@truetechauto.com

I do quite a bit of work on cars myself and I used to work at Pep Boys so am pretty familiar with…read morehow most shops operate. I normally go to other places when I don't have the tools, time, and or knowledge needed for some things. I will go over my first experience with this shop and why my wife and I go here when needed. I had an issue with an oil pressure sensor leak. I could see it, I know how much the part costs, and I know what needs to be done. However to actually access it would be a pain. I called them up and asked them how much it would cost to replace it. I believe I spoke to Steve and he mentioned generally about 200 or so. Now, that would be the case for many cars, but not this one. So I asked Steve if he could check book time. Book time is basically the amount of time, in a perfect scenario, it should take a mechanic to complete a task. They can then give you an estimate with respect to their labor rates. For example if hourly labor is 150 and book time for say changing a starter is 1h, they can say the labor cost will be $150. Steve looks at book time and is surprised because it's higher than normal about 2x more time and was wondering why. I mentioned, that to access it you have to essentially remove a few other components. He mentions, well, you can bring it in and we can take a look. I was hoping maybe they'd have easier ways of accessing it and mentioned I'm going to think on it a bit. I went under the car again and decided, "Nope. Too much work." I called back and setup an appointment. I drop off the car. I'm not happy with where the car manufacturers' engineers decided to shroud the oil pressure switch and essentially up the replacement cost but it is what it is. Anyway, I get a call back and the price I have to pay is essentially 1h and the part. I head on over and am very surprised. I forget the name of the mechanic (think it started with an M) but I asked them, "I'm surprised that you got it done so fast ... how?!" They mentioned they'd dealt with those cars before as they're common so they rigged up/made a special tool to reach in and do it. That was when I decided TrueTech is a stand up place. They could have charged book time and believe me you, I would've paid it. However they had a seasoned mechanic who knocked it out and passed those savings in their time, as savings in my pocket back to me. This isn't just a good honest mechanic being a good honest mechanic but also the higher ups, the managers and or owners. It seems that is their standard too as they've always been pretty booked which says they're more about doing good work in good time and if they make good headway, you may luck out. You may not, their call :-) but again, book time is perfect world setup, not rusted through, seized on, broken off ... stuff. It is still a good way to understand what you may be looking at aside from the actual part. Since then if and when needed, we go to TrueTech and we've always been happy. P.S. Once they have you in their system (i.e. e-mail / phone), their estimates app, progress, etc and everything is great. Especially if you have a smart phone. I saw where someone mentioned they had difficulty with getting a response and I haven't ran into that. If anyone does run into that, call them and just verify they have the right info.

R&M Performance Auto Care

R&M Performance Auto Care

4.8
(52 reviews)

R&M Performance is hands down the best shop in Illinois…read more Honesty, integrity, and transparency are what I value most in the people I do business with--and Rei and Mark truly embody all of these qualities. From the beginning, Rei set the tone by reviewing my project thoroughly, being upfront about costs, and even asking follow-up questions to make sure his team could deliver the work at the highest standard. That professionalism was my first green flag. Mark handled the work on my car and went above and beyond my request. I asked for before-and-after photos to help me track carbon buildup for future maintenance, and not only did he deliver, he provided even more detail than expected. The results spoke for themselves: No more idling during cold starts, City MPG improved from 24-26 to 30-32, when I first bought the car off the showroom floor I was so impressed with the quality and transparency that I immediately scheduled additional maintenance and performance upgrades. It's worth noting that I drive from Libertyville to Palatine--often during rush hour--because the service, professionalism, and results at R&M Performance are far beyond anything else I've experienced. The distance and traffic are never a concern when I know my car is in such capable hands. The service was so good, I even brought in my wife's car. That alone should tell you everything. If you are looking for quality, professionalism, honesty, and reliability, I HIGHLY recommend R&M Performance.

My car was shaky when in idle and accelerating. I didn't remember when the last time was that I'd…read moregotten my spark plugs changed. I also needed my air pressure sensor replaced. I had both the engine light on and the air light on. The error code said misfire. They took care of my issues within the time specified and within the quote! They were courteous and patient, even though they seemed busy. Their prices are good too. I'd go to them again!

Advanced Transmissions

Advanced Transmissions

3.4
(5 reviews)

Excellent Service, fast and friendly. the car drives like new again. I would highly recommend them…read moreto anyone in need of transmission service.

I wish I could give this place a negative score! Do yourself a favor and stay as far away as you…read morecan! We took our car there due to transmission problems. I will say, they generously towed it for free from about a mile away. However, that was about the only generous thing they did. After having the car for a week, we heard nothing and finally called them. They gave us the run around and said the car would be up on the lift the next day. We heard nothing. Two weeks went by and we called again and they gave us the run around again. They apologized and said someone dropped the ball and that the car is up on the lift and taken apart but the part hasn't come in yet. As it was approaching three weeks, we called again. They said they would have it done in a few days. Finally, three weeks to the day they call with 15 minutes left in their work day and say its done but we can't pick it up because it was the end of their work day. We go to pick it up the next morning and the battery is dead because they said there is an issue with the door censor. They jump it and then the check engine light comes on. When they go to reset that censor, the car won't even start. They jump it again and we take it to where we got the battery to replace it because the battery was still under warranty. We took it over to get a replacement battery and Pep Boys tested the old one and it was 100%!! Turns out Advanced Transmission didn't tighten the wires all the way. After all of this, what do they do? They take off $100. After having the car for three weeks and not evening bothering to call and update us once, then not even sending us on our way with a fully functional car... they knock off $100. This is the worst auto shop we have ever experienced. Their customer service is terrible along with their ethics.

Suburban Transmissions - transmissionrepair - Updated July 2026

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