The employees are really nice, and since Jack's is one of my favorite breakfast spots, it is sad to…read moreput a low review, but the food has not been consistent when we've eaten here. Sometimes it tastes great and other times it is cold or the portion sizes vary. Jack's is usually a great breakfast spot because they are one of the only fast food chains who offer grits, but this location is hit and miss. My family doesn't usually frequent Jacks for lunch or dinner since they changed their classic big Jack several years ago. The two thin burger patties and the ciabatta bun are nothing like the original when the big Jack actually had a substantial beef patty and a soft bun. A family member tried their hamburger steak meal for dinner one night and discovered it was nothing but two of their thin hamburger patties with some tasteless brown gravy drizzled on top. Meh. Kudos to the staff, though, they have always been friendly to us.

Terribly they can make milkshakes but not ice cream cones.service is slow and terrible. Would not…read morecome here.

We were in a group, we sat outside and we all ordered separately of course. An employee with blue…read moreand pink hair came outside yelling at us to stop pressing the button and we told her we were ordering. She said whatever and asked us what we wanted. She didn't say it in such a nice way she was rude the entire time we were out here

Logan was a super good car hop- she got our order correct and was super attentive. We enjoyed our…read moredinner while passing through. Thank you!

It took me about 2 years to return to Jacks in Dadeville, Alabama after food poisoning...So I…read morewent on Tuesday Dec.14...to order a 3 piece chicken meal....no chicken..except for chicken fingers...no mashed potatoes...no fries..no coleslaw...so I ordered 3 chicken fingers and some honey mustard sauce...when I drove to the windows the guy asks me....so what did you order now? ....I just looked at him and said just forget it and drove off...I sure hope no others Jacks is as bad as this one is in Dadeville, Alabama!!!

I ordered from jacks drive through. I get home sit down to eat and I was missing a fry so I have to…read moredrive back to the store tell them I didn't get my fry. They did give me some more but the problem i have was no apologies the worker at the window was rude I used my gas to come back it's not okay im tired of these restaurants doing this type of things. I ask for a cup of ice she took a deep breath then told me how much it would cost. This is not the costumer service I expect when im spending my hard earned money.

This place is consistently good. 3 of us met up yesterday at 4:30 p.m. before a church service. One…read morefriend went with one of the Combinations, another friend ordered from the Vegetarian list. Sadly, I'm attempting to watch my carb intake, so I ordered a Guacamole Salad and a Steak Quesadilla. We won't discuss the chips and salsa I couldn't stop eating. (They probably don't have carbs, right? Ok, good, that's what I thought.) We were all 3 very pleased with the food quality. My Vegetarian friend was surprised to find potatoes in her burrito, which she gave 5 stars. She said potatoes are uncommon in other local Mexican restaurants' vegetarian options. This place is also consistently fast! We're always seated and waited upon quickly, by very kind staff. In fact, last night we ordered and got our food so fast, we wondered if the kitchen had some kind of telepathic thing so they knew what we were going to order ahead of time. Also, something I appreciate is that the location is easy to get in and out of and plenty of parking. Not all places have this! Highly recommend in the Anniston area.

Food is always great, it's my favorite restaurant but the waitress spilled a margarita all over me…read moreand my 1 year old. No urgency to help us out. No apologies. Ruined my $175 Birkenstocks shoes...... Seemed like they didn't care about a mistake they made. This experience would have been fine if the showed some type of compassion. But now me and my 1 year old smell like alcohol and are very sticky....... Will only do pickup, won't dine in again. Can't risk something else being ruined.....

Brought me out a bag of slop that was cold and disgusting. The burger had too much mayo and the…read moretomato baked through. The fries were edible but far from fresh. The cheese stick were okay but of course they left out the marinara. Also the coke was weak. I asked for my money back and will not return.

Now (Nov 28 17) the menu boards have been replaced with new ones that have WORKING…read morecard readers! Much better... they apparently spent good money for these! Yeaaaa!

Amazing service enjoyed Food was good…read moreGreat costumer service !!!!!!!!!!!!!

This is the sandwich I received at the drive thru on March 9, 2024. It is absolutely disgusting and…read moreunacceptable!!!! I can't even begin to consume anything I purchased today. I just wasted my money. I want a refund or something. I'm very unhappy and hungry!!!!

Went to the one in anniston in walmart parking lot. First of all they got my order wrong for the…read moresecond time. Then, no receipt due to their printers not working. I am a diabetic. ordered diet mt dew and got regular. Burrito supreme was mostly refried beans and not even rolled right, Ordered a burrito supreme combo and got 2 burritos. Save your time and go to oxford.

Meh. Should be so much more. The location is either fairly new or recently remodeled. However they…read morehave the same age-old industry problem as many other fast-food chains. The staff is sadly lacking any customer service training, decorum or class. Most are on their cell phones which are notoriously filthy, even while making customer food orders. One of the staff just pulled dirty air duct return registers out right over an elderly lady customer eating directly below him, dust and debris falling all around her & her food. Typical example of not even the most basic understanding of food service sanitation. ‍‍

Our orders are constantly sub par. Unfortunately in an area where there aren't many good options…read moreespecially for delivery this is sad. Papa John's is usually one of our go to pizza places anywhere we have lived. Every time we have ordered from this location we end up with pizzas only 1/2-2/3 covered in sauce and toppings. Our most recent delivery order we experienced the same but also got someone's hair baked into our crust and pizzas missing toppings. We are on the look for somewhere else we will actually get our monies worth.

Service is horrible, food shows up late and cold!!!! I would never recommend this papa John's ever!…read moreThey didn't even care to fix the mistakes made!