Their a/c is out. Supposedly they have no way of contacting the people holding the check book to get this fixed. It's like a sweat box in there. The employees and customers need a more comfortable environment. It's late July,90s and hundreds for awhile. It was 95 when I went in for my sandwich. read more

Subway in brockshire is trash. $11 for a salad and you discontinue croutons. That is B.S. gas station salad is better than the garbage they trying to sell. Don't bother going to this location unless you speak Spanish. They forgot this is America where we speak English. I guess they cater to the Spanish speaking folks. read more

Seriously they do not even disserve 1 star. OMG I have not been to this location in 2 years and now I remember why. It's like pulling teeth with pliers to order and get order way you want when your right in front of them from this location. Last time worker (very little English) rushing made sandwich their own way i said little of sauces they put crap load making soggy mess. and very rude. Attitude was i take it their way whether i wanted it or not litterly had to dissect the sandwich removing the crap I did want. throw soggy bread away and put on a bun of my own.... This time (very little English AGAIN if none) This time on the app wouldn't do credit card so on phone with husband clerk was rushing before he even got ready to order while trying to do app. finally i said screw it for him to place order. she couldn't speak good English!!!!! he told her toasted with shredded cheese on she did what she wanted toasted and put nasty slice cheese then again toasted she said. took 30 minutes saying they have no red wine vinegar, when 30 minutes later my husband made a point to point out the sauce. oh and cause she screwed up on the cheese instead of making it right she sending a small container of the shredded cheese for me to put on my sandwich myself. once arrived home my sandwich was no way toasted at all, no cheese, no pickles, 1 slice on each bread of each meat, no bell peppers. no Black Olives, no red onions. My sandwich was suppose to be: FOOTLONG #11 SUBWAY CLUB® Italian Herbs & Cheese, Toasted, Monterey Cheddar, Lettuce, Tomatoes, Red Onions, Pickles, Green Peppers, Black Olives, Banana Peppers, Less Red Wine Vinegar, Less Honey Mustard, Sweet Onion Teriyaki, Peppercorn Ranch, Less MVP Parmesan Vinaigrette™, Less Black Pepper, Less Salt, Less Parmesan Cheese Just mushy untoasted bread, 1 slice of turkey on each side of bread, 1 slice of ham on each side of bread, 1 slice of roast beef on each side of bread, a smidgen of lettuce, tomatoes, and Banana Peppers. NOTE: IT'S HAVE IT MADE MY WAY NOT THE CLERKS WAY!!!!!!!!!!! she did not give us our receipt. order was 1 subway club footlong and 1 All-Pro Sweet Onion Teriyaki both meals with extra drink. So i paid for crap i didn't want cause their worker don't give a crap of customers, don't no English very well, or just does what she want. plus didn't get my buy foot get 50% off next cause your app not doing payments. and didn't get my 250 points YET AGAIN!!!!! This why that location only has a 2.0 rating on yelp..... I am so pissed at this mess the sandwich is on its way back up there. driving 15 minutes to get the right sandwich!!!!! Then talking in Spanish to my non speaking Spanish husband. he told her 3 times he don't speak Spanish. then she proceeded to pick at the screwed up sandwich to add to it what she didn't add. to give us soggy mushy bread. 4 times he told her fresh sandwich made right. The clerk litterly couldn't understand anything and went to churches next door to get someone understand a little bit better english. churches chicken came over. then the clerk told churches person we only got a 6". tried to scam me of a footlong but only give a 6 inch back. pretty much calling us a lier that we got 6 inch. we showed my bank info on were they could get the receipt and showed we bought a footlong. Churches lady told her make the footlong they paid for. NO, IM SORRY FOR CALLING YOU A LIER, NOTHING!!!!!! OMG 40 MINUTES JUST TO GET A SANDWICH DONE RIGHT!!!! This so has me fuming and stressed just to get a sandwich. OH TO THE RUDE CLERK JUST CAUSE MY HUSBAND DOES NOT UNDERSTAND SPANISH. I DO A LITTLE AND THE UGLY WORDS YOU WERE SAYING ABOUT MY HUSBAND WAS HEARD AND UNDERSTOOD!!!!! SAVE YOURSELF THE STRESS AND AGREEVATION. GO TO ONE OFF THE OTHER FAST FOOR PLACES AROUND THERE OR KEEP DRIVING TO NEXT SUBWAY!!!!!!!!!!!!!!!!!!!!!!!!!!!! HECK FIREHOUSE SUB JUST ABOUT 15 BEHIND THE MALL OFF PIN OAK. BETTER FOOD AWESOME WORKERS (AND THEY CAN SPEAK ENGLISH!!!!!) NOT THIS LOCATION. RUN! read more

Ordering two six inch subs was the most difficult thing I've done in weeks. Their sandwich artist spoke zero English. Instead of just handing me off to one of the other two that did speak English, she tried to muddle through my order until finally I asked another employee to help her out. Finally I was done and also picked up two bags of Sun chips. Once home, I opened a bag of chips and it was like cardboard with cheese powder. I checked the expiration date and it was good. Turns out that BOTH bags had holes in them. They were stale. Entire experience was horrible. read more

Subway - Holes in bags - Sandwiches Near Me - Brookshire, Texas

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If I could give this subway 0 stars I would , their suppose to be open at 9am like the website says . It's currently 10:18am and their still not open The two young girls who are inside who still have not open the store yet have no idea what their doing , I called the store and they said " we're open and then next minute says oh wait we're closed " like what? I'm standing outside just waiting . UPDATE: they finally opened it and when the young girl unlocked the door pushed it opened and then slammed it closed so rudely In my face . I do not recommend going to this subway unless you want to be waiting outside for an hour and have bad customer service . read more

Subway - the reflection of the open sign in the window - Sandwiches Near Me - Brookshire, Texas

Called ahead of time asking to order in advance. They said they are not allowed. Adv I was 5 min away. Got here before closing time. They closed knowing I was coming. read more

Subway - Sandwiches Near Me - Brookshire, Texas

I checked everything It's 7:58 and they say close at 9 checked google maps and maps on my iPhone got on yelp and it says the time has been updated to close at 9 instead of 8. I asked and he said they changed it along time now he just turned the lights off and went to the back and locked the door read more

I went today around 6:50 . The cashier had such a bad attitude the worst ever, on top of that was getting frustrated with me because she couldn't understand what i was saying fortunately i speak Spanish too , even then she couldn't understand. I don't understand why hire someone who lacks the ability to understand a language. Also there was a hair in my sub, dont come here. The cashier was wiped sweat of her self as she made my subs. read more

So food was good. Maybe I'm petty. I'm annoyed but now I'll drive the extra mile to not come here again. So a subway employee was off the clock and on his cell while he sat and ate. The issue is he used speakerphone for the entire conversation. Like I need to hear who he's talking too. Just annoyed. Maybe I need to smoke more pot. read more

Subway - the front entrance of a subway restaurant - Sandwiches Near Me - Brookshire, Texas

Would leave no stars if possible. Went there around 1:30pm. Ordered two sandwiches and the lady working barley spoke any English so it was difficult ordering anything from her. My sandwiches barley had any meat on them and were made incorrectly. When I asked if they had mustard she put honey mustard on it and I hate honey mustard. When I asked her to redo it because I don't like honey mustard she just looked at me like she didn't understand me. Also got two bags of chips and didn't notice until I opened them to eat them that they were stale! I checked the dates and they were dated August 2023 so still good according to date. Looked at the bag and quickly realized that they bags had holes in them! No telling what happened to them hope we don't get sick from eating them. Highly unlikely to return to this location. I was really looking forward to eating here as I haven't had it in a while but sadly dissatisfied and disgusted. The sandwiches were gross and had no meat we didn't even finish our sandwiches which were the 6 inches they were that gross. Should have known better when we walked in and the location didn't look very clean the ambiance was just dingy and dirty like a nasty truck stop location. Don't go here it was a waste of time and money and now I don't even want to eat anything else as I feel disgusted and nauseous from the bad food. Subway get your act together! read more

If you follow my reviews, you know that a fast food chain will always get a 3 star rating from me. If that chain is nasty, then lower, but rarely do I give higher for a common chain. To earn a 4th or 5th star, that chain really has to come with the real deal awing! As you can see, this place has a 4th star. I must admit, the staffing here is really quite engaging and quite nice. As you would imagine, or possibly know firsthand, dealing with people all day is taxing to the personality! A grouchy disposition after working long hours is sometimes really understood from someone like me. If you are not familiar with this chain, basically you have to choose between 2 lengths, or about 5 different types of breads, and multiple toppings, and multiple sauces to establish a sandwich of your liking. These customizable sandwiches even come toasted if you would like it to be. Just imagine that every person that walks through the door wants something different, and you have to service every last one, and their indecision or ultra-pickiness, with a smile...probably would not happen for long! Truth of the matter, you will pretty much get the same taste and toppings no matter what Subway you go to across the United States. That actually brings me to why this particular link in the chain has 4 stars. They are the first, and to this day, only chain that has the limited edition garlic bread available for your sandwich. I was also informed that they are also one of the few stores that also serve provolone cheese. The final nail in the 4 star coffin for this chain is that they STILL carry the "Subway Seafood Sensation." I have not seen this seafood blend offered at a Subway in years. Seemingly this location has access to some aspects of eating that other chains are no longer privy to! Stop by and reintroduce yourself to that seafood mixture. I am definitely going to head there to try a sandwich on garlic bread! Maybe the buffalo chicken ranch sandwich...$5 footlong month! read more

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Very clean, fresh produce, and great customer service! I was hesitant due to location/outside appearance and lack of reviews but I will definitely go to this Subway when I find myself in the area again. read more

The dining area is always sticky, the tables always have crumbs. My number one complaint is the fact when I order ahead or online they dont make it until I show up and it's holding up the line and depletes the reason we order online or call ahead. They need to hire more English speaking employees... and they don't smile and look angry in there... The veggies and food are fresh enough... They never have all the menu items and the seafood sandwich is my coworkers favorite but he stopped going because we'd call and they never have enough for a footlong. I always order the foot long veggie delite on italian herbs and chz, toasted and no lettuce extra tomato and olives... they never add the extra even when I'm standing there and it's aggravating they don't listen. Updated: They claim that they dont see the "Special Requests". I am pretty much forced to go here since there aren't many fast food restaurants with fresh veggies out in BFE Brookshire, TX. They put the dressing on it and it was sloggy by the time I picked it up, ordered for a 10:30am order and arrived at 10:28am and it was cold and already made. I spend 2 minutes arguing with their manager about how it was all jacked up. You have to ASK FOR NAPKINS! What kind of restaurant hides their dang napkins? read more

The worst service I have ever had at a subway. The workers did not seem to speak English. When I ordered my sandwiches very little meat was put on it, and she didn't seem to really know what she was doing. When we got to my sauces, despite me saying "no no no" (politely but very obviously) she put the wrong sauce on my sandwiches. When it was over, I paid full price for two very bland, old tasting sandwiches. No attempt other than offering to throw away the sand which was made, and in the end, it was money lost. read more

This is the third time my sandwich was ruined. They put WAY too much sauce and not enough veggies. It's almost like you have to watch them make it and it's difficult to communicate with them. They keep having to look at the menu to make anything, seems like they need to be retrained. I didn't even ask for guacamole and they put so much on it that I couldn't even eat my sandwich. It's really not that hard to make a sandwich. I have to now have to get a replacement with no sauce and just put my own on at home cause they over do it on the sauce. I don't know if anyone else has these problems but it makes me not even want to get anything from this subway location. They also never have any cookies and If they do, it's one kind- oatmeal raisin. Every other subway I've been to always has fresh cookies of all kinds, at all times. Something needs to change. Never have I had such a bad sandwich from subway. read more

This is a really good Subway. It's very clean and the chips always look like they just arranged them. Always neat. They sandwiches almost look like the ones that are in the ads. Staff is also very friendly. read more

I live a couple miles from Subway, the last 3 times i went there they didn't understand a word i was saying, they ask me what bread i wanted, i told the, they say we don't have that, i ask what do you have, they just pointed to the bread, i ask what kind is it, they couldn't tell me. Someone needs to be there that can understand the English language. read more

This place actually isnt half bad. Its clean so thats always good the people that work there are awesome once i jokeingly told the lady if that if she threw an extra card board plate of chicken on my sandwich i wouldnt be mad and she said " you wouldnt huh ok" and gave me extra. And we all know how subways are... am i right or am i right! read more