My favourite Subway in Chicago! The staff are great (shoutout to Felicia!) and the place is clean. The food is standard Subway-fare, but the ingredients seem relatively fresh. I've been here several times and have never been disappointed - I keep coming back for the lovely staff! read more

OMGGG! This is the best subway I have been to ever. The workers are so kind and generous. They even have my order remembered!

the best subway ever!! the workers are amazing!! food is perfect!! the vibe is so warm!! i cannot recommend this subway enough!! i love it here!! they make me feel so special every time i come!! read more

One word: Felicia. She's the friendliest person I know in Chicago, and the biggest reason I enjoy visiting this location. There's always a pleasant attitude and a huge smile on her face. Her style is fun, too. Every time I see her, she has a smile on her face and treats everyone like she knows them. She has a good time helping people and making sure sandwiches are made right. Subway, you can never duplicate Felicia; she has talent and knows what she's doing. I love this Subway. read more

Very nasty worker by the name of "Dip" working at this establishment. I do not recommend that anyone gives their honest, hard earned money to a merchant that will berate you and tell you to "get out" over a fragile, easily bruised ego. "Dip" should be cleaning toilets and not servicing people as he has no people skills nor was he hospitable. read more

I don't know how, exactly, the staff remember every single one of their regular customers' names--and their kids' names, ages, and hobbies--but I never cease to be amazed. The sandwiches are also neat. read more

Service, food, and personalities of the owner and employees are consistently excellent! I have gone out of my way to go here for those reasons. read more

This is literally the best Subway ever! The owners & Felicia are truly amazing and go above and beyond. My 3yr old refuses to go to any other Subway! They know us my name and know our order even though we just started coming here. Lots of easy parking and there is always fresh bread & cookies coming out of the oven and veggies being chopped every time we walk in! read more

The rest of these reviews are silly. Yes, there is one friendly woman who works here. But if she's not here then you'll be waited on by a jerk. There is a strange smell in this establishment every time I've walked in. Sometimes it has been so strong that I have turned right around and walked back out. Burnt bread and sewage. Tonight, unfortunately, my mask was thick enough that it tempered the smell so I ended up making the terrible mistake of ordering food here. I did not get a single vegetable on my sandwich. Not because I didn't want to; in fact, I went in for a foot-long veggie. But I took one look at the absolute disgusting mess and changed it to a 6 inch meatball. There were onions in every single vegetable area. There was lettuce in every single vegetable area. There were bread crumbs in half of them and random pickles everywhere. Tomatoes and jalapeños all over the place. It looked like a miniature tornado had torn through the subway counter and left everything else untouched, or like an artist wanted to depict a 70s key party with vegetables as the medium. Now I don't expect much from subway or any other disgusting fast food restaurant other than cheap and fast. Seems like you can't even get those two anymore, the $5 foot long having been replaced by the $6 6-inch. So what I'm saying is, the bar is low. Even with that low bar I can only give this place one star, and that's because it's hot as hell outside so even this flat, watered down Coke is refreshing. (And because Yelp has never figured out that zero stars should be an option, ya morons). Please stop eating fast food, and if you must eat it, as I must on occasion, avoid this subway. read more

Subway is truly the king of the fast food world, and this particular shop is the crown jewel of them all. From the subtle flavors of the classic ham hoagie, to the bold marinara of the Meatball sub, the food, of course, is always hot and delicious. But what REALLY makes this store great is the great employees. They are always friendly and make my sandwiches quickly with expert flair. If you are looking to throw away all of your subway expectations and have a mind bending sandwich experience, look no further than this restaurant!! read more

We stopped in this subway on Sunday afternoon to pick up a large order. The staff were all very friendly and rushed to get our order done (we arrived early). Everyone was really nice and helpful. However they really blew me away when I said that we were walking with the order. The manager/owner helped us carry our order 3 blocks! She was so nice about it. Really, she went above and beyond to help us. Along the way she saw a couple of customers. They obviously really liked her, and she knew exactly who they were. Now this is how customer service is done! Everyone should come here! read more

My Tete (Aunty) works at this subway and the boss / owner is so nice and kind and we are always welcomed.

If you been to one Subway, you've seen them all. Staff is very nice and accommodating. Food is healthy and fresh, restaurant is clean,not a dirty table in sight. read more

OMG!! I have gone to MANY Subway's, but not anymore!! I will go out of my way just to visit this location. Why? They do not give you a hard time when you request your sandwich fixed a certain way. Many Subway locations I've patronize were not accommodating and rude. Not this location!! Every worker is polite, loving and peaceful. Kudos to management, because employees are direct reflections of their bosses character. GREAT JOB!! And just for Census purpose, I am an African -American female. Be bless! read more

This is a late post, but definitely warranted. I have frequented this location a number of times over the last several years and without fail, I am provided premier customer service by Ms. Felicia Y. My latest visit was on 9/20/21 when I purchased 4 individual sandwiches and ordered another 75. Ms. Felicia promptly informed my sister and I that she would be happy to place our order(s) and help in any way she could. She is a consummate professional and always serves with a smile. She manages to make sandwiches, greet incoming customers, and maintain a clean lobby/eating area all by herself. She's definitely the reason behind the 5 stars. Keep up the good work! read more

This is the first subway I've been to today where the employees wore their mask properly! Props to them! Yay! Except the two staff members in there, they have a Lotta friggin attitude. Yeah they are talking smack right to your face, thinking you don't know they're talking about you. You can't treat customers nice, don't go into customer service! But thank you for at least wearing your mask properly! read more

Arguably the best Subway in the world. The African-american lady who works there, with fancy eyelashes (I'm so sorry, I never got your name) is my favourite server of all time. She always remembers everyone, and she tries her damned best to get everyone's orders through as fast as possible. I don't know how much one Subway's sandwiches can be better than another's, but I always leave this Subway smiling. read more

It's a Subway, you probably have a good idea what the food will be like before you walk in. What separates this Subway from others and is the reason for the 5-Stars is the service. This one has the best service I have ever received, every single time I go. Last Tuesday I was in and out in under 2 minutes and the employee was professional whole time. Try getting that from the other locations in Hyde Park (53rd or on campus in Hutch Commons? haha) It's also very well kept and clean. So if you want Subway in Hyde Park, come here and support a location that knows how to do things right! read more

I always stop at this Subway for a bite in between walks or leaving the gym. The service is awesome,& the fresh food leaves a great hunger for more. read more

Subway - It's a nice atmosphere here for a quick lunch! - Sandwiches Near Me - Chicago, Illinois

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The people that run this shop are probably the best Subway employees in the whole franchise. Felicia is a national treasure! She remembers everyone who comes in regularly (I work at a school nearby) and always calls us her VIP customers. She is so friendly, professional, and thoughtful. As an example, I came in with my toddler daughter ONCE last school year, and haven't been back until today due to summer break. The first thing she asked me when I came in was "How's your little princess doing?" Everyone else who works there is also wonderful, and you can tell that they take pride in treating their customers well. I never thought I'd give a 5-star rating to a Subway, but this one truly deserves it! read more

This subway has been my go-to fast food place for months. The employees are always extremely friendly, never mess up your order, and the restaurant is kept clean and tidy. The hours are very nice as well, they are open until 10pm most days of the week. I made a yelp account just to give them 5 stars. Best subway in Chicago IMO. read more

I LOVE this subway. Every time I dine at subway I feel like I get the best service with a smile. I love the owner and all the employees are very nice. They always make sure I'm satisfied with my order. They are always so nice to my kids and make them feel welcome. Always clean and everything is always fresh. If i could give more than 5 stars I would. read more

I walked into Subway today not knowing what to expect, because Im a new customer and haven't always heard the best things. Yet when I took my first bite it was just magical. The workers there were so joyous as well. So I just have to commend you guys for hiring all of them, great job. I was such a fan that when I was leaving I made the impulse decision, (one my stomach is not to happy about) to buy yet another sandwich. I know crazy. Thank you Subway for this amazing trip. read more

First time ever going to this subway. I was in and out in less than 3 minutes. The only downfall is that is meatered parking, Paid a whole quater for 10 minutes to not use 7 of them. read more

The people who work at this Subway are generally much friendlier than at most Subways. There is one lady who can be a bit surly (though not in a mean way, more in a "I'm just trying to get through my day" way), but the manager is extremely friendly and remembers repeat customers. She also offers to heat up your cookies, which is always a plus! read more

Best Subway I have EVER been too. Phenomenonal service & FAST. The servers were very attentive and quick. The sandwiches were both fresh - tuna & Italian BMT. The soup reminded me of homemade ; it had huge chunks of broccoli and wasn't too thick. Perfect. read more

I'm sure this is the best Subway on the planet. I live right across the street from another Subway, but when I have time I try to walk the few blocks to this one. I used to live around the corner and go all the time, and even though its been a few years they always remember me when I come back. Theyre just so, so friendly, and they give you tons of toppings and always have soup. Usually at Subways I have to ask four or five times for extra onions to get the amount I want, but here I just say 'extra onions' and get what I want. I know its just a chain restaurant with $5 sandwiches, but customer service always goes a long way, and I just love going here. read more

Just couple words is needed to describe this place! Delicious and fresh sandwiches, Friendly staff, Fast service and convenient location of the spot. Just a minor problems with parking... read more

There are three Subways near here but this is the only one we go to. First of all the restaurant is always clean and the food area always kept spic and span. The service is AWESOME! The owner of this location is so nice and friendly and then there is Felicia. They both greet everyone warmly and make you feel special. Every sandwich is made the way YOU like it even with any extra requests like wrapping up veggies to stay fresh for your lunch the next day. Felicia is a ray of sunshine and I challenge you to leave there feeling down. But, with all this the service is fast and efficient and the longest lines move quickly. They even apologize if there is any kind of wait. Professional, fun, uplifting and delicious food, I tell you 5 stars are not enough. Jackie and Monica read more

Great subway! Everyone is extremely friendly. I went in for a particular soup several times, and once I went in when there wasn't any made. The employee made sure that they made the soup everyday after that. The owner extended the $5 foot long deal for all sandwiches a month past they were supposed to discontinue it, because he wanted to help out college students.They are a lot better at making sandwiches than some franchises. I go mainly because I live close, but this place is great. read more

I understand why folks rate this particular subway 5 stars. I much prefer this place to almost anywhere in Hyde Park and it's the best Subway I've ever been to. From offering to heat the cookies to the way they make your sandwich the way you ask them to (Lots of olives means lots of olives; a little honey mustard means a little honey mustard, for example). They are so friendly, to boot, so it's worth the extra few blocks for me to choose this location over the other closer to my house. read more

Oh, man, do I ever love these guys. I go here maybe once every other week. The workers are always so so friendly. It's always, "Yes, ma'am" and "No, sir," and they know pretty much everyone who comes in by name. They consistently give me great sandwiches just how I ask for them, but seriously, the customer service makes me keep coming back. One day I came in, I caught a shift change and one of the workers was about to leave for the day, like purse in hand, ready to go. I protested, but because her colleague was busy doing prep work, she put her gloves on and helped me out. Who does that?! Oh, yeah, these guys. Tip nicely; they deserve it. read more

This Subway has some of the nicest employees ever! The food is what you expect, as well as the restaurant. I've been a Subway customer off and on and know what to expect food-wise, but what caught me off guard is how nice the employees are. (did I say that twice?) The restaurant is always clean and the service is fast. read more

Absolutely the nicest!!! We called in needing 100 sandwiches that evening and they not only had everything ready on time, but also helped me carry everything out! Thorough, precise, timely and kind! read more

This subway is staffed by some of the most friendly and hard working employees that I have ever seen at a fast food restaurant.

I initially ordered from this Subway because of its good ratings and now I can see why. I placed a larger order for a children's camp that my non-profit was hosting, and I needed 45 subs, chips, and drinks. The staff was very helpful in putting together my order, being assertive that these were children that we were feeding and there are some veggies that children may or may not want to eat!! The camp was being held at MSI nearby, and I was going to be the runner to pick up the subs. Unexpectedly, the camp needed more staff to watch the kids so I called Subway desperately seeing if there could be a delivery made last minute. This would have been a no in most situations during busy lunch hours, especially when the delivery was not planned ahead of time. However the owner herself came to deliver the subs to me at the museum--- Now that is service, and I will be using this Subway store again. The kids really enjoyed their sandwiches as well. What an excellent experience! Thank you! read more

I have visited this location several times. The service is good and the workers are always courteous and polite. This location also catered sandwiches and dessert for a small family get together and the food was fresh and excellent! read more