Unbelievably terrible food and service. Ordered on the app. They screwed up half my order, omitted…read moreitems, and when I showed them my order they blamed their computers. Refused to do anything about it until I insisted ... loudly. Then, the fries came and they were cold, white, and uncooked. Like ... it's Mickey D's. Not a lot to it. If you are in the area, take a 12 minute ride to the one in Madison, which is like the Ritz in comparison. This was dreadful.

I go through the drive thru for coffee only. The staff is very nice. I stopped going indoors for…read morefood several years ago because it lost its nostalgia; it feels so generic and not the McDonalds from the past. Way to institutional looking which is hideous! A lot of my peers are feeling the same way and no longer go to what used to be a treat.

Order was correct, hot, and ready when I got to the window. Packaged and labeled properly.read more

First Time back in three years food was OK…read more But if you get a combo meal, they up charged it $.20 if you switch onion rings for french fries And asking for a barbecue sauce $.25 for one

Totally legit version of itself. The $5.00 slider option was great, especially the Buffalo Burger…read more The French Onion dip with the onion rings was also wonderful. Shannon did a great job running the bar while serving us!

I'm a big wing fan and a big hot dog fan. The Wing Addicts recommend Jack Rabbits for wings, and a…read morerestaurant I love recommended them for hot dogs too. I recently planned an errand in the general Old Saybrook area so I could try both at Jack Rabbits. I had the vague impression that there may be more than one part to Jack Rabbits. I went to the part that's more of a bar. It was crowded. There was one table open, but I opted for one of the last seats at the bar. If Jack Rabbits isn't quite a dive bar, it's dive-bar-adjacent. There were clearly a lot of area regulars there. The bartenders were all friendly and helpful. They knew the names of a lot of customers. Always a good sign. The thing about trying both the hot dog and wing part of the menu when you're alone, you can't really do a deep dive into either part of the menu. And the depth of the menu, definitely warranted a deep dive. I'll return to try more of the menu with reinforcements next time. I ordered a New York style hot dog, which was served with a split and grilled Hummel as the base. The toppings included sweet pepper relish, mustard, bacon pieces, kraut and onions. There was a lot going on in a way that I enjoyed. The dog was well cooked. They had a number of specialty dogs I'd like to try. I also ordered 8 Sriracha Lime Cilantro wings, and ate four there and brought the rest home for my son. Good flavor. Good texture. Meaty wings at a goods price. My son liked them too. Wing Addicts had another good call. I'll definitely return. 4.5 Stars

Great dive bar, with surprisingly great food and service, burgers cooked the way you want them,…read morefantastic specials offered daily and incredibly tasty drinks in an old school,local atmosphere. A must visit when down on the shoreline.

I don't live in the area. I was there today and I ordered some clam. Strips, as soon as I got on…read morethe highway, I opened them up,, they were ice cold and like rubber. This is usually my go to stop when i'm in saybrook

The food is fine and the staff is friendly but, it's been over a year and the soda machines need to…read morebe re-calibrated because the syrup to soda water ratio is way off. The soda machines dispense mostly soda wate

Can't handle all the way, so we have have to order all toppings individually....now we order…read morelettuce wrap and can't tell the difference between bread and lettuce, this place is pathetic, about to cut them off completely....let the manager go now, not training, not supervising.....

The driest Big Mac I have ever had in my life. The fries were unsalted and disgusting. The guy in…read morefront of me ordered a McFlurry and she handed it to him but then when I ordered she stayed the ice cream machine was broken. Like hello I just saw this man order one. I pointed this out to her and she gives me a look like I'm insulting her. She says "uh, fine" like I did something. I eat my McFlurry I discovered 4 hairs and 2 pieces of lettuce in my food. I am never coming back here

The food comes out thrown together. Hard to imagine the staff is well trained. With just a little…read moremore care the food would be ok.

The service is terrible. The food is cold, and you don't even get what you ordered. I used to love…read moreWendy's, but this experience has made me reconsider going back. Which is never!!

We are in this area from time to time and we've stopped by this location in our travels. During the…read morewarmer months, we might take a to-go order and eat it on the 'town green' nearby for a picnic lunch. I love these older New England town greens. It seems like the drive thru line is always veerrrryyy long. I just walk inside. Why idle my engine for twenty minutes (or whatever) to pick up a meal. Inside I'm usually first or second in line and have my food in minutes. The entrance situation on this building is odd. You really can not see it. Located on the side of the building, facing the main road, you have to cross through the drive-thru line of cars (or park on the left side of the building), follow the sidewalk toward the drive-thru, bear left and then look to your left to see the door. We placed a rather large (seven people) on-line order over the summer and they did manage to forget an item, so I get how that process needs to improve at this location. We also got an item that was not 'ours' in that order. Perhaps a case of 'wrong bag' in a busy kitchen? Whatever, the person without a burger was unimpressed as was the person who paid for the sandwich. Figuring out how to stop this madness definitely needs to happen. When we order inside for just a person or two, they do 'get it right'. There are napkins, straws and a couple other items located in an area just past the cashier. Whether you are dining-in, or taking-out, you need to grab your own items from this area. The staff are pleasant even if not the most interactive. Last visit I had their fish value meal. I must say, this fish is good. The outside is surprisingly crispy, you can really taste the cheese on there, nice bun and it was well constructed (as in, everything lined up, my cheese wasn't half off the patty for example). I will definitely get this fish sandwich any day ahead of some other fast food option. Way better texture and taste. I like Wendy's and am glad I have this option. On days I need to 'chew and screw' this is my preferred option.

Such good burgers, fries are awesome! Service is quick our waitress checked on us constantly and I…read morelove the ambiance of the place. You need to try.

Their burgers would be amazingly awesome if they did something about the bun…read more Bun is not supposed to be cold sweetie learn how to warm it up. It tasted stale. That said the meat was flavored to perfection.