Food tasted great but even better than that they were so kind. The customer service was amazing! It…read morewas refreshing to be sincerely welcomed by all front staff. Thank you for all your kindness!!

I came here and someone didn't wash their hands and that's all I will say. Never again…read more The service was okay. Nothing to write a yelp about. I should've known when our Icecream was melted when it arrived to us shortly after we ordered, but I assumed it was because it was a "hot" day. Like I said, NEVER again.

Food was so fire! Service was fast and the fellas was super…read morenice! I just randomly stopped here and Im glad I did! Best gyro I ever had!

Food : Great gyro tacos and fries my family loves them…read more Service: It's Okay not bad. Ambiance: You can tell they are famous for gyros. 8 out of 10.

I come just for the chicken. It's a long wait so call if you can. The fries -no matter which…read morelocation are an after thought. Meaning they are never fully cooked nor are they good so I always pass on getting them. This location is clean and the man behind the counter is always friends and helps out on register if the other is on a call. I have had the catfish before and it is okay. Not sure what a pizza puff is but I will give one a try one day....maybe! There other sides like coleslaw (eh) okra and mushrooms so they have options. The hot and bbq aka mild sauce is decent so I always get it on the side. Otherwise it gets drowned in the sauce which is just not my preference.

Can't believe they went from the best to the worst I have has. Chicken and fries taste like…read morerewarmed 3 to 4 times or more. To hard to eat

I really was hoping the sandwich would taste great. After checking the menu on the internet, I was…read morelooking forward to a BLT. The service was outstanding. Unfortunately, the product was subpar. The bacon was flimsy and soft. The thick bread and chewy bacon combined with lettuce was just too much work for my jaws. I ate a few bites and decided to toss the sandwich. I wasted my time and money and won't be back.

service okay food terrible I asked for specific modification didn't receive them also there was…read morehair in my food all they did was give me another which I did not eat I asked for a refund and was told I couldnt get one I been here multiple times and never received bad service this lost me! DONT RECOMMEND AND WONT BE BACK!

Pretty good man. Food is like every other McDonalds and service was friendly. Went through drive…read morethrough and even that had an aura that just gave "fast food." Love that. W ambiance.

1 Star - Completely Unprofessional Experience…read more This was one of the worst customer service experiences I've had at a McDonald's. I attempted to place two orders using two valid promo codes--one large order and one very simple order (three hash browns). Instead of calmly explaining any policy, the employee immediately became dismissive and unhelpful. What should have taken seconds turned into an unnecessarily tense situation. To make matters worse, while I was still standing there, the employee began discussing the situation inside the store instead of addressing me directly, which felt extremely disrespectful and unprofessional. At the same time, she escalated into a heated argument with another customer, creating an uncomfortable and chaotic environment for everyone present. There was no attempt to de-escalate, no courtesy, and no professionalism. This is fast food--mistakes or limitations happen--but how staff handle customers matters. This situation was handled poorly from start to finish. Management seriously needs to step in and address staff behavior, communication, and customer service standards. Customers should never feel talked about, ignored, or caught considering walking away over something so simple. I won't be returning to this location unless there is a clear improvement.

The grilled red snapper was good and the service was too. The gentleman who serviced me was very…read morepolite especially when I asked if they gave Sr Citizen discount which was no

Visited Red Snapper in Matteson July, 10, 2026. Paid 16.99 for a four piece catfish dinner plus an…read moreextra $3.00 for center cut pieces. $20 for 4-piece catfish dinner. The fish was dry, refried and hard. The French fries were like pieces of composited potatoes, no taste at all. The whole meal was inedible. Called and talked to someone who said he was the manager. He said he'd need to talk to the cook. You don't talk to the cook. You tell the cook to serve fresh fish. I will not go here again.

Traditional A&W and LJS restaurant…read more Dining in reminds you of a 1950s diner with a jukebox, seating, and an overall atmosphere. Generally, I am not a root beer fan, but there's nothing like homemade A&W root beer. The only thing better would've been a float, which is optional, but I did not order one. I ordered the fish-and-chicken platter, which came with two sides. I forgot how greasy the delicious food was. The location is dated and could use some major love, but the two staff members working did a great job of ensuring all the food was hot, fresh, and made to order.

Horrible service! I was in the drive-through for over 15…read moreminutes, even though my order was ready much earlier because I ordered on the app. The two cars in front of me must've had huge orders, and they should've had them pull up ahead of me and let them wait somewhere else. That's how all the drive-through's work nowadays except this one!

Okay, so here's an update: I think you're going downhill, Matteson Chipotle. Two out of the last…read morethree visits (within a 10 day period) the guacamole was rancid. Look that word up: rancid. I make guac at home and I do NOT serve it to people when it has begun to turn (which it does, folks, come on now). It's a dead giveaway when it stings your tongue with a fizzy, sharp (horrible) feeling and the consistency of the guac is not firm and cold, but runny (like applesauce) and lukewarm. Also tinged brown and not avocado-green. Secondly: you remind people constantly of the upcharge for guacamole with the exception of "veggie" orders (meatless), why today - all of a sudden - there is NO verbal notification nor a posted sign anywhere that if a customer orders extra cheese, you will draw an "X" on the tin lid and then charge an extra 90 cents? Since when?? This didn't happen a few days ago and there's nothing on the internet advising of this policy change. Look. I can handle 90 extra cents of cheese on my veggie bowl if 1) the cheese is - in fact - EXTRA (don't get me started on your sad extra few strings of cheese, I'm not kidding) and 2) I WAS TOLD FIRST. Once upon a time I gave you 5 stars, today I struggle with 2 and that's only because the customers in line were so friendly while we waited patiently for you all to be better than this, alas... Smh.

Worst location to ever exist!!! They are so slow and don't care about you at all. They always get…read morethe orders wrong and SUPER UNSANITARY!!! They have the worst attitude ever. The line can be out the door and they won't even bat an eye. They don't even wear gloves most of the time this location should genuinely be shut down!!