I went to this pollo id say on Tuesday of this week and was greeted with a nice guy who I think is…read morethe manager since he was wearing something different than the rest of the employees he treated me with nothing but upmost respect 10/10 highly recommend

I love Pollo Tropical! I bought a takeout of the chicken, rice, and beans combo for two. The plan…read morewas to take it home and freeze them. These are the perfect meals to take to work. I was hesitant due to some poor reviews. I thought the service was fast and friendly. Plenty of seating. My only complaint would be that several tables were dirty and left over food was on the floor. I don't know how long it was there, but staff should be aware of the dining area just as much as the prep area.

The food is very good, prices are great, and the atmosphere is nice. Unfortunately, the customer…read moreservice really took away from the experience. We didn't feel welcomed at all. The young lady behind the counter seemed disengaged and uninterested, while the woman in the jumpsuit was clearly hardworking and on top of things. The contrast was noticeable -- one employee working hard, the other looking like it was Monday morning and she was counting down to Friday. It's disappointing because this is exactly the kind of issue that keeps a great place from growing. Repeat customers are what keep a business open, and customer service matters just as much as good food.

This place is a vibe!!! I loveeeeed the different activities they have. It's super kid friendly and…read morethe food was amazing. We order the super perro, the perro reloaded and the porky burger and everything was delicious the people are great and they keep everything tidy and are very efficient

Every single order I've placed from this chipotle using the app has either been awfully made,…read moreincorrect ingredients or they've given the delivery driver the complete wrong order! I just received my order and it wasn't even mine.

If I could give 0 stars I would This is the worst Chipotle…read morethat exists right now, which is why it's always empty .My chipotle bowl had 1 tiny piece of meat hanging on layer of slimy fat and the rest was dry rice that was hard as a rock which they scraped off. I will never eat at chipotle again it's disgusting

WOW! This place is amazing.... I love any type of bowl place and I can honestly say this was better…read morethan any chipotle, bolay, and pollo tropical. The bowl was fresh and seasoned wonderfully

Wayyy better than chipotle. I got a chicken bowl with with a bunch of ingredients. Everything…read moretasted high quality and fresh. The cilantro garlic sauce is really good. The price is decent for the size of portions. Service was quick. I ate inside , but seems like they do a lot of their business online orders. There wasn't much seating and there wasn't even a large menu, only the little paper version.

Very clean McDonalds and the staff was very nice. I ordered through the kiosk today and it was very…read moresimple to use. McDonald's now has new toys called 'little McDonald's. I would recommend this McDonalds.

Very rude service. They keep saying the machines don't work even though they do. The food tastes…read moreold and seems poorly handled, almost like it's been left out for a long time. Not worth eating here and honestly, this place needs an inspection.

The best chicken tender spot in the game. This place is better than Chic Fil A, Zaxbys, and Raising…read moreCanes. The chicken and fries are always freshly fried. They nail the balance between crispy breading and juicy chicken. The Buffalo Blue sauce is ridiculously good. More places need to serve this sauce.

On Fridays we order food at work and today was PDQ's turn. It was the first time having PDQ after…read moremany many years and I'm glad we had it. I ordered the 5 pieces sauces chicken tenders and they were delicious! The tenders were soft and juicy and packed with flavor. I chose the sweet teriyaki and loved it. Will have to try other surf but so far it's 100% recommended!

Terrible service on Sunday night (08/02/2026) around 10:00 PM…read more Whoever was making the sandwiches during that shift needs to learn some customer service skills or find a new job. He was a thin young man with fairly long hair, almost certainly wearing a black jacket. My order was completely wrong, so I went back to the drive-thru window and politely asked if they could remake it correctly. The young man working the drive-thru was very kind and understanding about my complaint. Then, out of nowhere, the other employee came over to argue with me about a mistake that he had made, insisting that he had prepared the order correctly. I showed him the receipt from the Wendy's app since it was a mobile order, and he stood there silently for a few seconds after realizing he had misread the order on the screen. Even after that, he kept arguing and said, "Well, I don't know. I made it right. What do you want me to do?" He walked away with a bad attitude and came back with two cold sandwiches. At that point, the cold food wasn't even the main issue--it was his incredibly disrespectful and unnecessary attitude. I've worked in a fast-food restaurant for three years, and if I make a mistake while preparing a sandwich, the last thing I would do is argue with a customer who simply wants the food they ordered and paid for. Customer service isn't for everyone, and he definitely needs to work on the way he treats customers. He was lucky that I'm a polite person and all I wanted was to get my order corrected so I could go home. If he had treated someone with a worse temper that way, the situation could have ended much differently because of his attitude. By the way, I go to this Wendy's regularly because it's the closest one to my house. I always order the same thing, and suddenly this one time I supposedly ordered it wrong? I don't think so. Overall, it was a terrible experience. I want to thank the young man at the drive-thru who first helped me for being kind and understanding. As for the other employee, my advice is to find a different job because he clearly doesn't know how to do the one he already has.

Food cold Service terrible…read moreDid not honor special offers Terrible! Crowded with school kids Noisy Uncomfortable

This is going to be an honest review of my recent visit here. Let me begin by saying that I haven't…read morelived in Miami since 2010, but every time I visit I ALWAYS come here for my frita fix. My family knows where my first stop will always be. No negotiation. My order is always a frita con queso. I opted for extra papitas juliana and paid $1.99 more. Not sure how I felt about that. Maybe a little too pricey? Un puñito more would have suffice for a nominal fee. The frita today and always was AMAZING! The issue with today's visit was that I asked for a cup to get water from the machine and something black came out. The machine needs a good cleaning, the area around it especially where the condiments are. The tables where customers eats needs to be wiped down every so often and the convenient outdoor space, chairs and tables need a good pressure cleaning. I would hate to see this place deteriorate much further and it was difficult for me to write this review. I hope management reads this and bring this little gem back to its glory.

Huge portions and great quality! Got a media noche and was able to share with my husband because it…read morewas ginormous. And came with a side of croquetas?? So much meat inside that we were practically able to make a third meal out of the filling that fell out while eating the sandwich.

Great experience! The service was excellent and the staff was incredibly attentive. The food was…read moredelicious, and everything came out perfect. Definitely a place we'll be coming back to!

The burgers were pretty underwhelming. It seemed like they were going for a smash burger, but the…read moreedges never developed that crispy texture you'd expect. There wasn't enough meat, so it felt like I was eating mostly bread and toppings. Overall, it was just average.

I've been coming here since I was young. Ever since they opened up. Food is always good, vibes are…read morealways good, and service is always good! Juan is the best server in town, nothing tops his service. I would highly recommend this place to all my friends.

The place is so loud with music you hardly can place an order over the phone and when you dine in…read moreyou can't even have a comfortable conversation or enjoy your food because of the loud ambiance. Second thing is that the service over the phone and in person is horrible. I really enjoyed it years ago but like most places once they start doing well on the same pace they start going downhill.