Good Lord - it's 2025 and you are fast food, trying to stake out a spot against mcD and BK - and…read moreyou are out of English Muffins for my sandwich - and I ask for KETCHUP pack for fries sorry allllll out. That boggles the mind. Either a lesson in ordering or Corporate needs to get out of the breakfast game. Dave Thomas started and ran an amazing place, the idiots running Wendys into the ground should be ashamed. Employees were NICE and doing best they could do I dont fault them a bit.

Was in line at the drive through at 1045 pm on Sunday 11 June 2023. There were a number of cars in…read morefront of me and behind me line was slow but moving all of a sudden at 11 pm all the cars moved fwd. the store had been closed at 11pm with many people still in line. No one came to the window no one would even acknowledge those of us outside. I called the store only to be hung up on 13 times. They would pick it up and hang up. I am sure someone else will be complaining as he said he spoke with a guy from the store that was very rude. I didn't hear it first hand but I can say customer service is seriously lacking by leaving paying customers waiting in line. It say the store closes at 12 am but even if it was 11pm what about those of us whom were in line for 15 min before they closed.

Literally fucked up a cup of coffee today (West Stafford CT) - handed me a hot coffee that when in…read morehand felt odd, was ice cold ancient coffee off the burner God knows how long. Guess tactile stimulation and nerves in hands is deficient in mouth breathing kid who helped me. Do managers put the least able to handle human interactions at the window?

If you want better and fresher product always ask for No Salt which has to ne made fresh…read more Love the pies and Shamrock Shake

I love Nikki's! My husband and I eat here atleast once a month and their hotdogs are consistently…read moredelicious. We usually get the Mexican and the coney and really enjoy the combo! Their service is hit or miss however, the cashiers have never been super warm, and there are times Itll take us 25 minutes to get 2 hot dogs and there won't be many people waiting - but when we're not in a hurry it's worth the wait, and when we're are in a hurry, they offer online ordering! I love the very old school diner vibe they have, the train inside is super cute and always gives us something to look at.

They have really expanded their menu since last year. First off, the food is great, and the prices…read moreare very reasonable. We both had the Greek salad which was huge and tasty, and so was the wife's BLT. My Coney dog was so-so. The overhead trains are always a treat to watch. But the main reason for the three stars in the service. I ordered chips with my hot dog, found they weren't with my order, and didn't realize you had to pull off a bag from the rack to get them. The server should have told me that before I picked up the tray. Also I did mention the salads were huge. so much so that we couldn't finish them. When asked for a doggy bag I was told they didn't have any! I would say there is no excuse for either of these flops, but will return due to the food and prices. But next time we'll order onion rings and bring our own containers.

Just paid nearly $20 for an order of 5 tenders - to split between my son and I. Arrived home and I…read moreONLY HAVE 4 tenders....!!! THIS IS SUPER FRUSTRATING... Guess I have to literally check the bag before driving home!!! YOU HAD ONE JOB!!!! Now one of us is going to still be hungry after lunch. UNREAL - not to mention- the 4pc meal is cheaper in price. I may dispute the charge on my debit card- cuz this is NOT the first time this has happened to me!

Long wait, but it was cool we were just happy to get our food! Drive thru guy, who took order, was…read morea cool dude and super chill....So we were happy and smiling as we pulled up to the cashier woman at the pick up window. She frowned at us...acted like we were an annoyance, but we were just waiting not even speaking. She brashly handed us our food as if to say "take it and go"... we checked and noticed food was kinda cold and we were missing something but honestly, she was so intimidating and disgruntled that it made us fearful of interacting with her any further or requesting a refund. Private franchise, no corporate number. Food was for my elderly mother. We did not eat it and discarded once off the premises. Will not return to this establishment.

Love five guys. Live the bag full of fries and the burgers are cooked to order and delicious…read more Little off tonight but I'll be back.

Eddie, the manager is such a chill dude and the food is bomb, def a no. 1 place to eat when you…read morevisit with friends or family

Came here around 15 -20 minutes before close and when we drove by all the lights were on and the…read moreopen sign lit up. By the time it took for me to park & walk up to the door- the open sign was unlit and most lights were off? Mind you- NOTHING in Putnam is open at this hour- literally NOTHING. Drove around 15-20 minutes looking for ANYTHING & Subway was all we could find. When we walked in the person working said "I'm about to close" as if they couldn't take our orders... I was with 2 other people and we were kind of left speechless, to which the employee then asked "How many sandwiches?" and I said 2 & the employee then started to make the sandwiches. We ordered our sandwiches & were trying to hurry up feeling bad she was trying to close, when my 5 year old spilled milk- which exploded everywhere. We felt even worse so I I asked her for napkins and quickly cleaned up the mess.... When we got to the car to eat- our chicken sandwiches & all 3 were COLD. Disgusting. It was literally disgusting & inedible-- but we were starving so my son ate his & then all of a sudden I saw a purple/blue disgusting chewy stringy piece of chicken- just before I was about to take my next bite- I LOST MY APPETITE, surprisingly considering how hungry I was! Complete waste of $30! I doubt I'll be back....

What the hell!! who in the world would put tuna on a Turkey foot long? my wife is allergic to tuna!…read morethen they gave me a had time about getting my money back saying they don't have my money because I ordered online. I would not recommend this location to my worst enemy! They can't even follow a slip with exactly what's suppose to be in the grinder they shouldn't be in the food industry

New people there and New Manager has been great. Service was great and fast. Super Friendlyread more

Don't go to this TB location on Fridays. The service is horrible. I ordered drive thru on mobile…read moreapp. Had to go inside because they had a delivery truck. It was after 10:30pm.

Hardly anything on my grinder and burnt . Wish I took a pic:( they charge more on Doordash, should…read moreput in some effort .

Nothing fresh about the bread at this store got it home and crumbled worse then a cracker. Dried…read moreout bread probably days old very disappointing.

Can never get and order right tell them no mayo on my burger get to the window ask again if it has…read moreno mayo they say yes it has no mayo I open the burger it's completely COVERED. Worst Burger King ever !!!

4/14/26: I ordered a trio three whooper jrs the way I wanted them at around 8:39pm. I went to the…read moredrive through window to pay. The drive through lady a white, big, tall, and dark brown or black hair lady takes my card and gives me my receipt and my card back about 4 mins after. After that the driver through lady leaves the drive through space and she screamed to another employee saying to him or her "That's racist"! while I wait for my food with the drive through window open. After she screamed that to that particular individual they all laughed. All three or more of them. It was the drive through lady, a short, skinny, white, blonde lady, and an unknown individual or individuals. They then proceeded to talk about my order after laughing. I was the only one in line at that time, and my order was made wrong also. I was also the only minority as far as I can see. That night was racially motivated harassment by that individual. All the others who laughed did not take it seriously and possible food tampering was involved. 4/15/26: I spoke to the Director of Guest Experience and Office Administration about the horrible incident. She said that I do not need to talk to HR or the GM she will handle it. I said okay. I asked for her to get back to me asap and she said that she will get back. She never did after two days. 4/17/26: I put my shoes on to go to the restaurant to speak to the GM. She told me that she only got a general message about a customer and uncomfortableness from the Director of Guest Experience and Office Administration. I said, "Okay". I told her, "That's probably why I have been waiting for so long for anybody to get back to me because of the general messages she gave you, and she probably did not give you my phone number too". The GM said that, "I talked to them about the event that night and that they got written up. They were having a general conversation one they should not have in the store". I told her inside or outside they should not be having a conversation like that at all. I told her that a write up for all of them was not enough because that was a racist event and that they should be fired and I feel that way personally. I also asked if the Director of Guest Experience and Office Administration tell her to review the cctv footage. The GM told me that, "The cameras have been down since the storm we had". I asked her, "Did you get eyewitness if my food was tampered with"? She said that, "They all said that it was not". I told her, "Okay words are words and cameras would have been a really helpful". I told her I that, "I don't know if I am being ignored, not take seriously, or blacklisted because I tried calling corporate and customer relations number multiple times and corporate goes right into voicemail and the other cannot connect my phone call". She said that she will give the District Leader my phone number and she will call me asap. I gave her it and the GM gave me her phone number as well. I told her about the unprofessionalism with this whole process, not with her, but with the whole process because it should not be taking days to get to the bottom of this, get results, and to keep me in the loop. I am waiting on a phone call from the District Leader, nothing so far. As of now, all three or more people that night on 4/14/26 were having a general racist conversation, and all collectively said that no food tampering was involved with my food. Words are words and I am not naïve, the cameras would have done justice. No cameras= no video and no audio. Now I need to monitor my health, just incase to really see if any food tampering was done. I am not surprised by this event, I am just so disgusted. All three or more of the individuals that was there that night should be fired, and all of the individuals managing this case should be written up, fired or both for not taking this seriously and working with haste. I have been unreasonably patient. This place is disgusting, no racism should be taking place anywhere and racist should not be allowed to keep their jobs at all

Let me get you started, first pee all over the toilet bowl... Secound ordered my usual Medium Dirty…read moreDr pepper and a $6 Double cheeseburger meal, NORMAL I STATE where are my pickles... None existent just like my dad. Secound back to my dirty DR PEPPER YES DR PEPPER, THEY GIVE ME A DIRTY COKE, now if you are an avid dr pepper drinker you, know this is not a joke. Lastly Imstead of the 3 cookies i ordered i received 2. Mind you 75 Cent DIFFERENCE

Cold french fries Dr Pepper was flat and syrupy…read more And i actually wanted *Less* than a gallon of tartar sauce on my fillet o fish... Otherwise it was great!