I come here frequently and it's always been fresh and I've never had to wait too long. They've never been out of any ingredients. The store itself has always appeared clean and tidy. I often order ahead online and my order has always been ready when I get there. It's your basic Subway! read more

This location is horrible. The staff, quality of product sucks. You barely can hear and they catch attitudes read more

Wow - slowest service I have ever seen. Two people in front of me, took nearly half an hour. Not sure if Staff spoke any English at all. Just grunts noise at them. Poor lady behind me got wrong mustard put on due to linguistic issue and then staff refused to swap and clear said something angry in spanish when she chose to walk out after trying politely to explain the issue. So bad you could think it was a TV skit. read more

Terrible service cant understand english do not go will wait took 30 minutes to make 1 sandwich playing music way to loud and to much of a hassle to get to. read more

Well I didn't know what to expect since I haven't been to a subway in a long time. I enjoy my experience there. The lady was nice, and made my sandwich in a good time not in a rush bc a lot can go wrong when you're rushing. My sandwich was really good I enjoy it a lot I'm mean I taste everything and I ate it later instead when it was hot since I was working. I order a tuna sandwich with cheese bread, shredded cheese, toasted, lettuce, tomatoes, red onions and barbecue sauce foot long. I had 6 cookies also didn't know they had a foot long cookie. The sandwich was really juicy, the tuna and the veggies went great and a hint of barbecue sauce when I bite into my sandwich. I'll order the same thing next time and see if honey mustard will add more flavor to it. read more

Wish I could leave a 0! Just watched them drop a sandwich on the ground and wrap it up for a customer. Absolutely disgusting and slow service read more

This is a really good subway. Very clean, etc. Owners and staff are very nice. I wouldn't listen to the bad reviews.

The workers at this fine establishment was very nice and they were friendly. The food is very fresh and tastes like it was just cut. I highly recommend this business. The location could be better but the inside of the store has a nice vibe and we didn't have to wait a long time to order. Me and my entire family enjoy this food. Reccommend. read more

Subway - a half eaten sandwich on a piece of paper - Sandwiches Near Me - San Francisco, California

With all the closures in the area, this was a close option and quick as well. The staff is friendly and food is fresh.

The service here Is really nice and friendly, The worker Susama was amazing and very welcoming smiling the whole time, I would definitely recommend this subway 10/10!!! read more

It took me 50 min by bus to reach this shop. The two employees spoke English as a second language and they were difficult to understand and were wearing masks. The person who made my two sandwiches was so slow it was more than annoying. I had fifteen minutes before my return bus would arrive and no matter how I pleaded the clerk was determined to make sure I would miss it. And I did, of course. The sandwich was not toasted despite my request so the bun was a lousy ball of dough with every bite. I will NEVER patronize this shop again. I advise others to do the same. read more

This is for the chubby Asian girl with the glasses. Your attitude is terrible, your customer service is terrible, you will have a terrible time with life if you don't change. You made me feel like ordering a sandwich was tantamount to slaughtering a live pig with a pencil eraser. You stood there and with each thing I ordered off the posted menu replied with "we don't have that" in a flat monotone soulless voice. Getting up this morning to come to work must have been difficult, I can't imagine the situation that you face that forces you to make the daily decision that working here is necessary or better than that. Pros The floor is clean and with the clear workstation you can see which parts of your sandwich got spat in and avoid them. The other gal with the head covering, double thumbs up, explained things, conversed well with my wife nailed the order and the ring up. read more

i don't know what the hell this is, I got the sweet onion chicken teriyaki. This piece was so hard it broke off my a bracket on my braces. Possibly a bone or something, just beware. Cause that shit fucking hurt. This is my first time eating subway in awhile and this just reminded me why I never go there. Shake my damn head, the second picture is my scratching a piece of paper with that object. Can't believe that was in my mouth. Never again coming to subway. read more

Subway - Extremely hard object in my sandwich, possibly bone? - Sandwiches Near Me - San Francisco, California

See all

Having this Subway at the North Point Centre is a blessing. I can actually have a nice affordable sit down meal after shopping at the nearby Safeway or Ross in this part of the City. Well done. read more

I just walked into this location trying to order a sandwich and the manager woman with all the make up was completely rude I called corporate and I also called subways mainline they asked for the store number they said they'll be taking action within two days she has such a disgusting attitude and I have her on camera read more

Subway - Sandwiches Near Me - San Francisco, California

By far the worst experience I've had at any fast food location. The place is filthy with bugs flying around the food. The employees are filled with piss and vinegar with a constant crappy attitude. The store manager has extremely bad customer service with both me and the 4 other customers. All of us were looking at each other wondering how someone could be so rude and work on the line. Don't go there. read more

I was at this restraunt on 4/6/2018 and I was having to deal with the sandwitch makers who acted as though they were too stoned to make a simple sandwitch. The lady who put things on my sandwitch just started piling everything on my sandwitch and I had to ask her to stop and ask me what I wanted. I got my sandwitch and while I was paying the senior member of the sandwitch line crew refused a man service telling him he could not get a sandwitch without bread. I pointed out that he was actually ordering the "Turn it into a salad" option and should honor his request, the two women rudely and cruelly refused. It wasn't like the guy was rude or anything, he was very polite, these two women just were being smilingly mean. I don't get why someone would hire two people to serve the public who are as rude as they are. Boycott this place, do not go here. read more

This subway location is great. I came here for dinner the staff were nice. It too a little long to get my sandwich. When I came here the cashier was finishing up with a costumer and then went to the back to do something. They did not go and help me. The service here was kind of slow. read more

Subway - Sandwiches Near Me - San Francisco, California

Worst subway experience. Very rude staff and extremely slow. I'll never go here again.

This Subway is just like any other, so this rating is for the staff. I eat here at least once a week for lunch. The staff are always friendly and helpful, and fast. I've seen them team up to clear a packed line in quick time. There are some reviews saying nasty things about the woman who always works there and they are simply not true. Those reviews have insulted her on a personal level, and it's just wrong. She has always been incredibly helpful and pleasant. read more

I used mobile order to get a sandwich on my way to work. By the time I got an opportunity to eat it, when I opened it, it was on the wrong bread, which I can't eat. I made the mistake of giving them another chance and ordered again on my way to work again a few days later. Opened the sandwich-- surprise! Wrong bread. I went in a few days later to get a refund or replacement, but the employees were rude and refused to help me and said no manager was available. I called a few days later and was told no manager was on duty. I reached out to subway's customer support and was told the owner would contact me within two days. Never heard from her so I stopped in again. The same employees told me the manager wasn't there (do they even HAVE a manager? Isn't there an assistant manager?!) and wouldn't help me. I was given the manager's personal number, but when I tried to call it, it was turned off. Seriously, this whole problem could have been resolved by making me replacement sandwiches. I don't get why that didn't cross these employees' minds. Pretty basic customer service. read more

Asked the guy what the sandwich of the day is and he said it's on the sign(which is outside ) so I asked him to tell me and his response ."I'm not serving you" Rude and uncalled for read more

Dumpster Fires have more order than this heaping load of a business. Every time I pass by, there's only ever one worker regardless of how many people are lined up, so it's clear this place is understaffed. No idea whose dick had to get sucked to get it but this store does NOT deserve a 94 health score. Even my cup of coke had VISIBLE BITS of black crud in it because they haven't cleaned up the machine. Just shut down this Chernobyl of an eating establishment. 2 stars is twice the rating I would expect. read more

This woman is completely rude she has no customer service skills!! She wears a ton of make up and does not look good on her but her nasty attitude more uglier I would not recommend anybody to go to location if you don't want to be around on unpleasant staff! I guess she's the manager It's crazy how she has the most negative reviews That is completely rude I do not know how else to express it the Word of advice call subway corporation store OR store owner for complaint! read more

Subway - This is the woman with a nasty attitude - Sandwiches Near Me - San Francisco, California

See all

I had the worst experience I have ever had at any restaurant in my entire life. The staff there is so rude, they have been rude in the past and I just brushed it off. There online ordering system didn't work for what ever reason but I was already charged for the sandwich and they refused to give me the sandwich or even help me get the phone number of customer service to get it straightened out. She thought I was trying to steal a sandwich. I even showed her the receipt for the online purchase and she refused to look at my phone and say it's not my problem and wouldn't help me figure it out, she was like no money no sandwich. read more

I know some have given negative reviews but I'm giving them a 5 star because...it's a subway people, lol. I've been there when some get a bit irritated with the staff but I attribute it to a language barrier for the most part. As for the food, again it's like going to a McDonald's...you get the same across all stores, consistently so I give it 5 stars because my subs are always the same, as I expected, inexpensive with bad avocado, lol. Anyhow, have patience with others, be the first to smile sincerely, and I guarantee the staff will treat you with joy every time. read more

Ok so no wonder why they only got 1 Star. Their customer service SUCKS!!!!! Plus they are offering te new sub chicken pesto with fresh mozzarella but apparently, it doesn't come with the mozzarella even though it's on the picture. Please do not come to this shitty subway plus their meats are so frozen that not even hearing the meat get rid of the ice lol such a horrible horrible Subway. read more

I was shopping at the center and thought I'd try the Beef Brisket Barbeque. The picture in the ad looked pretty good but when I ordered it I got 2!!! pieces of fatty meat period! Should have stopped there but I needed to eat something. Paid for an extra slice of meat. I can't believe they can serve a sandwich so blatantly different from that photo or any I've seen since, including in commercials on the tube! What a rip off! I'm still so mad I might call corp. headquarters to report them. read more

Can't tell if that's lettuce in the lettuce bin or shredded dollar bills at this point...

Lady with the 80 pounds of make up is absolutely rude. Can't even say hello or thank you. I would never go back to this $hit hole. Plus they're the only Subway that charges a SF Health Mandate tax. We're talking a $0.40 tax on top of the usual 8.5% tax. So a $6 sandwich will cost you an extra dollar. Stay away from this place at all costs. read more

Owner of the place sucks, very rude!!! She wear too much make up and thinks it hides her ugly attitude, very disrespectful! Got mad because I asked her to change her gloves they were dirt wish i cudve asked her to change her attitude with that dirty smerk, i am a vegetarian and she wasn't change her glove after touching beef that was dripping and didn't change the knife that was grossly greasey how is sandwich that hard to keep clean smh poor customer service never will i come here read more

If this could be negative stars it would! I am appalled at Subway's service in the north pointe shopping center in SF. The man in front of me asked for his sandwich fixings on the paper with with no bread because he's allergic and the lady told him to get out because they don't do that. He's with a crew of guys that just spent like $100 here. He then asked for it like a salad and she refused him and is on the phone with corporate trying to kick him out. He was never rude or short with her. He's patiently waiting while she's on the phone with corporate because she has a bad attitude. I've been in customer service my entire life and never seen anything or anyone so rude. Meanwhile she made one girl handle 50 people because she had a hissy fit. If I hadn't of already ordered I would have left. I will never be back here. #subwayservicesucks read more

Employees doesn't care about the place to let someone that smells pretty bad sleep on the table near the drink machine when customers are trying to get a drink and smell the bad smell when the employee was empty out the trash he did not say anything only security walk by woke him up and told him u can't sleep here read more