I wouldn't say it's "amazing" food or over the top, but it's consistently good home style food and…read morethe staff is great. I've been here dozens of times and never had a bad experience. They have online/to-go orders if you don't want to dine in as well. The coffee is good and they keep it full.

Told my family that they were gonna kick us out when it closed when we showed up 30 minutes early…read moreand had time to order out food and eat

Pizza was delivered and was a total mess. it looked like it got dropped or fell off the seat…read more Called and the girl on the phone was no help at all and apparently there was no manager. eventually she said they'd deliver another pizza.

I had heard it was good but when I went in at dinner time, it was mostly empty which is not good…read more It was terrible food and terrible service. The waitresses all stood around chatting while I waited, and was ignored, I finally had to ask a passing server for a menu. It was old, not clean, greasy, totally unappealing and dark. I'll never go there again!

The service and ambiance were excellent! Although the brisket was dry…read more They need to visit anywhere in Texas, Okla, Ks., and points South! As the Texans say: "You shouldn't need barbecue sauce to make the meat moist and tasty!"

Good BBQ but like most Bitterroot venues closed Sunday and Monday. Side dishes and cornbread very…read moregood. Can do takeout or eat at venue. They also cater.

Everything went well when I ate at the restaurant or picked the food up and brought it home…read more They give you more than enough per serving! The ambiance is so familial; it's very comfortable!

Not what we ordered on take-out & no one bothered to offer to correct the mistake! POOR…read moreMANAGEMENT!!!! NEVER AGAIN!

Clean. Great burger and lots of beers on tap. Have been…read moreseveral times and it doesn't disappoint

We were longtime customers of the Tin Can and, for years, it was one of our favorite places to eat…read more The food was consistently good, but what truly made the restaurant special was the staff and the level of service they provided. After ownership changed, we noticed many of those employees gradually left. At the time, we didn't think much of it, but after our recent experiences, it's clear that something has changed--and not for the better. Tonight was our third visit since the ownership transition, and unfortunately it will be our last. Each of those three visits involved the same server, and each visit included some form of "technical difficulties" with the ordering system. While technology issues can happen anywhere, what matters is how they're handled. Tonight, the handling of the situation was unacceptable. When we arrived, two tables that sat down after us were served well before we were. Our server eventually informed us that the ordering system was down and that management required all orders to go through the system, despite it not functioning. She took our order on a fluorescent green notepad and told us they would have to do things "old school." Within minutes, it appeared the system was back online. We waited patiently, assuming our order was being prepared. Meanwhile, the tables that arrived after us received their meals and were halfway through eating. After we had been waiting for quite some time, our server approached us holding the same fluorescent notepad and casually stated that she wasn't sure what happened with our order. When we asked whether it had been entered, she replied that she didn't really know and that there was no way to tell if it had been missed. Rather than acknowledging that our order was likely lost, the explanation felt vague and dismissive. When I asked what happened to the written order she had taken, she pulled a crumpled piece of paper from her apron and said she wasn't sure, adding that it didn't matter anyway. At that point, we had been sitting for approximately an hour with no food. There was no genuine apology, no sense of urgency, and no ownership of the situation. The most frustrating part wasn't the lost order--it was the attitude. Mistakes happen in every restaurant. What customers remember is how those mistakes are handled. As we prepared to leave, the response we received was, "Well, $hit happens... all the time." That statement perfectly summarized our experience. To make matters worse, friends of ours experienced nearly the exact same situation just weeks earlier. After waiting roughly 30 minutes for drinks and much longer for food that never arrived, they were also told there were "technical difficulties" and ultimately left without being served. At this point, it's difficult to view this as an isolated incident. When the same problems occur repeatedly with the same server and the same explanations, it points to a larger issue involving accountability, training, customer service, or all three. We understand that restaurants face challenges, especially under new ownership. However, customers deserve attentive service, honest communication, and a basic level of professionalism when things go wrong. Unfortunately, we experienced none of those things. It's disappointing to see what was once a local favorite decline to this level. We sincerely hope ownership takes these concerns seriously and invests in improving service standards before more longtime customers decide, as we have, that it's simply not worth coming back.

We ate at this lovely establishment tonight and can I just say that the wonderful group of people…read morewho waited on us were all amazing! Great service, Happy , smiling faces and fantastic food! It's rare anymore to get really good food , pleasant, funny and very sweet people all in one place. They were so accommodating! We will be back the next time we visit Hamilton!!

Good food and friendly service…read more One thing I appreciate about this chain is that their food is consistent and it has good flavor. I love getting the side order of fried chilies . The one downside for me as I wish they had some hotter salsa

Nice folks made us one burrito that they cut i half and it fed two of us very well…read more Clean place inside and out but we just had takeout. I would definitely go back.

The customer service is good very nice people but the food is awful. The rice is undercooked and no…read moreflavor at all just crunchy, the meat same thing no flavor and soggy, the black beans where the only decent thing. Most disappointing burrito I've ever had if you're looking for something with absolutely no flavor and want to be disappointed come here!

The fries were fantastic! If I hadn't waited 15 minutes for the 2 cars in front of me to get…read morethrough the line and they had the chicken I wanted, it would have been better. I wanted chicken and sides but no drink. Apparently, they don't do that at this restaurant. I was told, "...you can get the meal without the drink, but it won't change the price." Ok, so im getting a drink. I was pretty excited they have diet root beer, but it would have been better with bubbles. All told I won't do it again.

I enjoy going to A&W because I really enjoy their root beer. I go now about once a week and order…read morethe Papa Burger meal. It comes out fresh and is very tasty, and the fries are always hot. The staff is friendly, courteous, and bring your order to your table. The only item I believe they could improve on is sometimes the inside could use a little more attention in keeping it clean. Everything else is very good.