I brought my son to grab a sandwich and myself a salad. There were 6 people in front of me and within 15min of waiting in line, 5 more behind me. The woman taking our order cut my sons 6" sub at approximately 3". I tried telling her but she kept saying she didn't understand. I then tried ordering my salad but she had to get the other girl because she didn't know what that was. The girl told her to grab the bowl and before asking me what I wanted in my salad, she started adding lettuce, tomatoes, etc on her own. I told her to stop and she handed the bowl off to the other employee. That employee finished my salad while the woman who was hard of hearing finished my sons 3" sub. I tried telling her pickles and black olives 4 times but she still didn't understand. My son left with just black olives because my patience were running thin. We paid for a drink, salad and 3" sub to which the total came to $15.99. I gave them $21 expecting a $5 bill back but instead she kept arguing with me that I don't need the $1. That I'm "overpaying" and the $20 bill is enough. I tried explaining that I wanted a $5 bill back instead of the ones and she told me she couldn't do that. Ugh.... I don't know if I'll be going back for a while. This location got a lot of business from us but the last few times have been horrible. read more