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    Sud N Shine

    1.5 (19 reviews)

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    NOBODY GO HERE!!! Went thru cash wash and something literally RIPPED the upper tail-light off my SUV. Literally tore the screws and clips off. of. it. Called to report it, hopefully thinking they had insurance that would cover it. NOPE. They reviewed the tape and said "it must have been loose." Asked if we could send photographs of it. NOPE. "we do not have a system for that." Further pressed and Susan stated "they are not responsible" and there are signs posted stating that. So looking at all these reviews on here, nobody should get service here. Small town community and this is how you treat your customers. Shame. Gets 1 star only because Susan the representative was very polite. TLDR: Auto Car wash damaged car. Car wash not responsible per their signs. Unwilling to discuss further. See you all in small claims court. (ps I live in Spring Grove, I created this account to post literally this, and it defaulted to SF)

    Update 2: After 1 week and three voicemails with no return phone call I still have the junk on my car. All I am calling for is to find out what chemical was left on my car to figure out the best way to get it off. Do not go here. Horrible service. Equipment that allows you to go in even being out of service. No indicator that it is out of service and costumer service that is useless! Zero accountability and zero help. Update 2: Called again on Friday evening because after my car got wet it dried with some nasty "something" on my paint. And now I have two spots on my roof where the paint seems tacky. I wanted suggestions on how to get this off as they may have an ideas what was on my car. Never got a call back and it is now Tuesday. I spent $35 on a different car wash that did not work, $50 on car wash supplies and spent 4 hours SCRUBBING my car. Will not be going back to this wash. The drive to Fox Lake will be worth it. Update: I got a call back and apparently there is supposed to be a cone in front of that bay. The car wash was out of service but someone must have taken the cone. I am expecting coupons in the mail for another car wash. I had suggested that something besides a cone should be an indicator that the wash is out of order (shut the pay screen down, garage door, etc) I am not one to be super picky about car washes. But I will say this, my car came out of that car wash dirtier than it went in. I chose the $15 car wash and when I chose to print the receipt what came out was an empty piece of paper. I went to the left bay that had the automatic cleaning brushes. I'm not sure what they are called. I am pretty sure I only got half of the $15 car wash that I chose. I didn't get the multicolored soap or the wax or the "hot carbona" whatever and the rinse was a drizzle at most. The brushes that wash the car left marks all over my car. The marks are all over my windshield, my trunk, and the whole top of my car. And I have water spots all over. Feel free to see the pictures. I tried calling, but I got a voicemail so we will see if I get a call back. I will not be going back to that car wash. I don't know if the water is dirty or the brushes are dirty or what. But I would steer clear of this place if you want to clean car.

    another bad wash. upgrahed to the $15 wash with brushes from the disappointing $7 wash. still disappointed. blue soap residue, bug guts and bird turds still left behind.

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    1 year ago

    dont go here high way robbery took 50 dollars out my account for lil 5 minutes wash .. been 2 days now if don't refund I might sue

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    Montway Auto Transport - Car

    Montway Auto Transport

    (2.3k reviews)

    Most people that I talked to were very nice and helpful, with the exception of a couple drivers who…read moredidn't speak great English so it was a harder to communicate with each other. Price was reasonable and I was able to do guaranteed pickup and drop off on scheduled dates which was very helpful as I moved across the country and had very specific dates. I did feel pressured to book quickly in the beginning which only added to the stress of moving. My car was picked up and dropped off on time and without damage so I'm grateful for that. The biggest issue I had was the lack of communication from Montway to the dispatched carriers. My carrier was changed three times, which is fine and didn't bother me, but Montway did not effectively communicate these changes to all the carriers. I ended up getting calls from several different drivers on the day of pick up so it was very unclear who would actually be picking up my car. Overall, my experience was fine and the goal was achieved, but it could've been better.

    Their prices were reasonable, but I found their organization and communication to be subpar. I had…read moreto call multiple times to coordinate pickup after I learned they messed up my pick up date. Thankfully, the driver we were assigned, Barry (Barry 97LLC), was really great. He was responsive, accommodating, and kind. I also appreciated his transparency. My car was delivered intact without any issues a week after pickup.

    Sud N Shine - carwash - Updated August 2026

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