This place went above and beyond for me. Alex is amazing and the whole staff has great customer…read moreservice! Very fast and trustworthy mechanics.. and when it comes to the detail work I have five children and my SUV gets messy. When I picked it up from platinum Werks it was like picking up a brand new car. SPOTLESS!! 10/10 recommend!

Came at 5:15 and nothing no one let me in they had a cone before the garage door!!!! Guess they…read moreclosed early today right after just getting off the phone with someone to verify they were open and the pricing!!!

I feel that recently this place has always been closed for whatever reason. Today I got there at…read more7:40pm and the car wash was closed. When I asked the guy why they are closed, he said because Mexico is playing tonight. Why is that my problem when I pay this place a monthly fee to get a car wash and I can't wash my car because of a soccer game?

I can't recommend this place enough. The guys who work here are always so kind and helpful. The…read moremonthly membership pricing is so affordable; free strong vacuums and free compressed air to get all of the dust out from the hard to reach places. I only leave reviews for places that wow me and this place just rocks, everything about it. Well done, not many places hold up value and customer service like this

Stopped by for the first time today because my car was a buggy mess from Iowa. Honestly one of the…read morebest car washes I've been to in a while, and this will be my new favorite spot. My car is sparkling clean, their vacuums are amazing, and they have nice towels you can use.

Went for a car wash today at Raceway in Fox Lake. I paid for the superwash which is suppose to…read moreinclude an undercarriage wash. No undercarriage wash was done. The dirt on the undercarriage wasn't even damp or any signs of water on the dried dirt let alone washed off. This is the second time this has happened. Time to find a different carwash.

Very good service accommodating the people here are great to work with and the work they do is…read moregreat. I brought you my cards here and they always do a fantastic job. It is worth giving them a call.

I've been coming to Brothers Hand Car Wash for nearly 2 years and they've always done meticulous…read morework. They are friendly, detail oriented and hard working. This is a very family oriented business --as I've met a few of the family members over this time. The Brothers are so good I send my wife here too (without me). I highly recommend them. Just know at times there could be a 1-2 car wait especially at those high peak "get your car wash" times

Care wash and detailing services were outstanding. Staff was friendly and very helpful. A great…read moreexperience

We recently got the car wash membership and have been very pleased. We mentioned to Rudy when we…read morebought the membership how rough our dogs were on my car and he mentioned they did detailing. We opted to get my car detailed today and are very pleased! It looks nicer than when I bought it. The detailers did a great job and even got off paint transfer from someone sideswiping me while I was at work. We really appreciate Rudy and the whole team for giving my car a facelift:).

Because they reuse the dirty water from each car, when my car was rinsed it had dry water on it you…read morecould see it on the hood. I am sure it would do a fair job if they used fresh rinse water. Still looking for a brushless good car wash.

I don't understand why the owner can't run this place properly. It is super simple, do the simple…read morethings or get out of the business. EVERYDAY you should be testing out your machines. Turn each dial to each mode and see what works and what doesn't, then post a sign so your CUSTOMERS (you know, the people who fill your pockets, that's us), know what to use and what not to use. Tired of coming here, putting in money only to find out the high-pressure water and soap mode work. There are like 8 other modes that NEVER work. When are you going to put back into your business and fix things, maybe replace the fucking 19-year-old brushes you have on the foam brush. Poorly ran. Test your shit out and post signs when certain modes stop working.

THEIR washes ARE NOT fulfilled as advertised ..... I came in…read moreand purchased their $20 wash First run thru It did not clean the bugs off SO I talked to some HUGE ignorant guy/ working the entrance he declined letting me in for a Rewash ????? I told him thanks for his affirmation 00000000000000000000000000000 I definitely see where he is coming from

Love the convenience of this car wash... however the quality isn't the best. Just like MANY…read moreDrive-they car wash ports, there's going to be that main issue. SCRATCHES. I knew what I was getting myself into when I came here for a second time. The first time here it was nice I went with their premium package with all the ads ons. However since I had a ceramic coat applied on my car, today I went with the basic wash and the under carriage wash (which in my opinion does clean the build up in the Illinois road conditions) Alright back to the point, I came to detail my car by hand, touch up with my own premium products and to only find MORE scratches on my paint. I wouldn't recommend this place and I won't be coming back due to the scratches I now have on my car.. I'm sure it's due to the brushes and the amount of dirty cars that come in. I'm not sure how often then change or clean their bristles on these automatic washes but I surely saw at least 10% new scratches on my car.. its a bummer but however I did ceramic sealed my paint again. Long run I don't recommend this place unless they do something about their brushes. I'm going to hand wash my car or take my car to a professional detailer which is fine. To repaint panels or the car wil cost more than a "convenience wash"

Brought my 2022 BMW X7 in for a full detail and window tint. The team at Prestige took very good…read morecare of my car. It looks like it just rolled off the show room floor. Interior is looking very good, including removal of the dog hair.

This place used to be awesome! My whole family used to bring our cars in every two weeks and get…read moreamazing washes for a great price. Every single employee was like a good friend. They truly knew us and our cars. They CARED about our cars. Since new management has taken over, everything went down hill. I wanted to love this place after it was sold but I just couldn't. The owner and all of the staff left. The atmosphere of this place is cold and unfriendly. The couple of washes I had since the management change were terrible. Dust and streaks left over, the back window was not even touched. Somehow they washed the whole outside but the window was nasty and dirty. One time they "forgot" to put my weather techs back in the back row of my car. I realized they were missing when I went to put groceries in the back seat after I had left. I immediately called and they said "they forgot". I've never before thought of checking to make sure my weather techs were put back but now I always do. (Could've been a total accident but the whole thing just felt off). I stopped coming here but occasionally will drive by just to see if maybe they've improved. It's very much hit and miss here. The past few times I've tried to come in, they're closed. The hours posted on the website say they're open but they're not. I've tried calling, no one ever answers the call. Today was the final straw. I arrived at 2:05pm just to see the closed sign on their door. My mom has come here on a random weekday, same thing. Don't waste your time coming here. You most likely won't even be able to get in. Don't bother calling, they won't answer either!