You could not pay me to go back here again. I had the most horrifying visit ever. Realizing it…read morewould cost me approximately $30 to wash my car in the self wash using my credit card I went to question the older employee. He began to accuse me and treat me like I was stupid and didn't know how to use the machine. I began to feel so threatened by him I actually felt the need to call the police. I kept telling him to get away from me as he was yelling at me on how payment works. I even spoke with the regional manager who seemed to not believe me. Said he has never received a complaint on him. This is the second encounter where this man has treated me like I was a stupid woman. I left with soap frozen to my car. There was no apology nothing. NEVER EVER WOULD I GO BACK. You could not pay me enough!

Basically same complaint as other recent reviews. This place was the spot to go too if you wanted…read moreto hand wash your car. Now they're basically just trying to force everyone into a membership. The cost is $5 for 3 MINUTES, yes $5 for 3 minutes and then like the owner said in his reply to the other person it's an additional .25 cents for 9 seconds after that. Do you know how insane that is? ABSOLUTELY RIDICULOUS!!! By the time it takes to go, put in a quarter, and then grab the wand/nozzle and go back to clean your car, you basically have like 1 second! Feels almost scam like now. Unless you wanna pay either $30+ or get a membership, don't go here

Will, was nice and well mannered. He was very detail oriented I also was able to get a membershipread more

Went for a car wash today at Raceway in Fox Lake. I paid for the superwash which is suppose to…read moreinclude an undercarriage wash. No undercarriage wash was done. The dirt on the undercarriage wasn't even damp or any signs of water on the dried dirt let alone washed off. This is the second time this has happened. Time to find a different carwash.

They try to hide the $4.95 wash so you spend at least $10 their wash not only does a mediocre job…read moreit scratches the hell out of the paint. So much dirt and debris on the wash spinners.

I have never dealt with customer service so terrible in my life. I came here to get a humble car…read morewash after work. When I get to the card reader, I was unable to make my card physically go inside the machine. A line began to form behind me, with no way to call for help or leave the line. Finally, after hearing honking for a long period of time, a worker finally shows up. I asked for help getting the payment through, and he rudely said that I needed to insert my card. After seeing it wasn't working like I've BEEN SAYING, I asked if he could manually take payment inside the office. Guys. He literally tells me he COULD, but would rather see if it would work here because this "happened earlier to someone else." HE FORCED MY CARD IN THE READER AND BENT IT. When he saw it still didn't work, he went into the office for a bit, comes out and WAVED ME AWAY TO THE EXIT. How do you expect business when you are being nothing but rude and not understanding my issue, not willing to help me fix it, and kick me out for something that is clearly YOUR FAULT. I will never be coming back to this establishment, and I highly recommend you all take your business elsewhere as well.

Thought I'd share in detail my experience from today…read more I arrived at 12:59 PM and there was nobody in line in front of me, additionally no cars on the line getting washed. There were 4 cars in the bays getting dried and the interiors cleaned. I asked for a #4 (The Ultimate) I walked in to pay and when I came back to the windows at 1:03 PM, my SUV was in the tunnel and being vacuumed and the mats were being cleaned. During the colder months they apparently move this step inside in order to stay warm. With 3 kids and a 3 row SUV, this process took a little while but that was expected. Two guys were working on this By 1:08 PM my car was starting to get washed. Another car came in behind mine and stalled my SUV being washed for 6 minutes. By 1:23 PM it exited the wash tunnel and was put in an indoor bay to dry and clean the interior. Two guys worked on drying, wiping down all doors and the door frames, cleaning windows inside and out, cleaning the dash, steering wheel, cup holders, center counsel, replacing mats, polishing the rims and tires, going over spots missed vacuuming. Literally watched one of the guys pick lint off of the back seat. The entire time my car was in the bay, these guys were working on it and doing something. By 1:42 PM I was returned to my car, handed them the claim check and a tip and was on my way. That's 43 minutes total for the entire process and aside from the 6 minute stall, my SUV was being worked on the entire time. This is not a gas station car wash. This is a hand carwash done with attention to detail. Bring a book and relax. Again people, go at a non peak time and be patient. If there is something you notice wasn't cleaned, ask them kindly to go over it. If you didn't pay a detail, however, don't expect ever crack and crevice to be spotless.

I've the monthly ultimate package for a few years now and the price has gone up a little bit now…read morethe vacuum station has been removed, they still vacuum with smaller ones but it doesn't so the same. I'm still charges the same but they no longer have the underbody wash or the wax. I'm paying for service but getting ripped off. I'm done!!!!

I go to this car wash every week and I bought a gift card for my son and so far I'm not able to get…read morea refund. It turns out my son doesn't want this gift card because he is possibly moving it's for $80 and I need a refund. So far I've talked to two different people and I have not gotten anywhere! Do you know how much money I have spent at this place? Over years and years. I sure hope they follow through with my refund!

Absolute rip off! The car wash itself is no good and leaves the back of your vehicle extremely…read moredirty. Which I already knew but decided because it wasn't a convenient location that I would run my vehicle through real quick get out and take care of the back myself. I paid additional money to get my tires cleaned, but you guys scrub my lights and one tire. $16 and it looks like a four dollar car wash.

I had my car detailed inside and out and also I had some scratches on various places on my car that…read moreKen was able to get out. Ken came out to me to look over the car and give me a quote. I asked if he could send me an email detailing what we discussed and the price. He followed through with all my requests. He and his wife came and got the car. He kept me informed throughout because he knew how important this car is to me. Ken and his wife did a beautiful job, my car looks brand new. I also asked for a receipt which he emailed to me before he left. He had the car for two days. Thank you Ken for following through with my requests and bringing my beautiful car back to life.

I was in a time crunch to get my car ready to drive to a convention in Nashville with a couple of…read moregirlfriends. My van was in BAD shape! Several trips to the beach, Northwoods, the fact that I'm a visiting nurse, 4 kids, 2 Granbabies...well you could only imagine! Ken worked TIRELESSLY and got my van looking brand new!!!!! I will definitely be following his recommendations in getting it cleaned every few months!!! It looked better than NEW!!!! Exceeded my expectations tenfold!!! Ken and his sweet Dad were so friendly, polite and respectful as well! This is one of the good guys!

Still waiting on reimbursement for carwash damage to my Tahoe. It's been since Jan. 18, 2025…read more Every time i call corporate they transfer me around and around, and when I finally get to talk to someone, they say they will look into my claim and will get back to me. Again, this has been going on since 2025 and still not resolved!

Finally a gas station owner that gives a shit. The station is old no doubt but it is clean and the…read morestaff is friendly and most important the window washing bucket scrubbers and squeegees and towels are clean refreshed and cared for. No sewage smell dead bug juice in the bucket. I pump gas at a poster service gas station from 14 years old through high school. I am no gas stations. Thank you Linda for running a great operation and thank you Danyel for your friendly attitude.