Pikesville Dental has been such a positive dentist experience for me. They were quick to get me in…read moreas a new patient, and are great about calling if a spot opens up. They occasionally offer weekend services as well. The office staff is always so kind and effective.

Terrible customer service. Terrible communication. Would not forward x-rays to my endodontist and…read moredelayed my root canal procedure for weeks. The office rep then tells me that I should have called back to make sure it was sent, even though the endodontist requested it multiple times. There is no one else in the office to address my concerns. Absolute trash service.

Mixed bag. Nice office with friendly staff, very responsive, the work I've had done has been good…read more BUT - every appointment I've made there has been changed at least once at the dentist's request. When you get there, they always seem not to be expecting you. Then once they get started, it seems they are rushing to do 5 things at once. Like how can I make the next appointment while your hands are still in my mouth, and the assistant is handing me the spit cup? Why don't you already know what I had done last time? I can tell you but not while there are 4 hands and all kinds of tools in my mouth, and someone handing me things. Slow down and understand that patients are not pros at this. We get dental work done once in a while and it's kind of difficult for us. We shouldn't be asked to multitask while under duress and while paying top dollar, just so you don't have to spend one extra minute with us. I'd cancel my next appointment but I bought a membership on the strength of the first visit (prompt response to a painful need) so I'm just stuck I guess. If you're ok with a bit of chaos and little roughness, she's very good. If not, go elsewhere.

My experience with Dr. Joanne Block was traumatic. The first time she filled a front tooth , it was…read morevery painful. I thought it was sensitive being in the front of my mouth. I had previously been taken care of Dr. George Shepley for 30 yrs. receiving excellent gentle care. The last time I went to see Dr. Block, it was a back wisdom tooth that she said needed a filling. She jabbed the needle in to numb it causing extreme pain, I screamed but she could care less how she was hurting me and it was very obvious. She has no compassion about her patients feelings. I don't understand how she is still in practice. The staff is very kind and accommodating. Danielle, office manager introduced me to Dr. Ringgold who came highly recommended .

After moving to Carroll County I searched for a new dentist. I am so pleased I selected Freedom…read moreDental Care. Nice clean comfortable facility with a great staff.

Edit: Went to another dentist and got an explanation along with a checkup. The filling was very…read moredeep, which aggravated the nerve. Since nothing was actually done incorrectly, and my real issues are with scheduling and communication, I'm bumping this up to 3 stars. I still feel like Dr. Patton was rushed. A few minutes explaining that the filling was unusually deep and I might experience pain for a few weeks or even months would have gone a long way. Went in for a filling. Waited in the chair for 30 minutes after they numbed me before they got started. I overhead that Dr. Patton had 3 people booked at once and that's why she was late. Wish they had given me the option to reschedule, but oh well. Despite being numb the filling became painful as they kept working. I wanted to ask about it, but Dr. Patton left before I was even upright. The hygienist suggested I use ibuprofen and call them if it remained painful. Since then I have been in pain and using ibuprofen to manage it. I waited a week to see if it would subside, then tried to make an appointment. After playing phone tag (I never was able to call and get a human being on the phone), I finally got a call back. Because I couldn't take their first available appointment in 3 days time due to a work meeting, I was told I would have to take one on April 14th. That's two weeks out. When I asked why I couldn't get a sooner emergency appointment I received a sarcastic 'well coudn't you move your meeting?'. No, I have to work too. Deeply displeased with this place. I don't understand all the positive reviews. I'm going to be getting this fixed elsewhere.

Dr. Rosenfeld and his staff are phenomenal. My son and I have experienced nothing short of 5 star…read moreservice during every visit. Dr.Rosenfeld, Felisha, Tam, Zhane- all have been personable and professional. Dr. Rosenfeld called me to check on me after a dental procedure. He made sure I got my prescription filled without issues and I was so surprised. He genuinely cares about his patients AND his staff. He listens intently and delivers on his word. New Town Dental provides A1 service hands down. Look no further!

New Town Dental is great and I would recommend them to anybody that cares about their teeth! The…read morestaff is very knowledgeable and passionate about what they do and will quickly ease your mind if you have any concerns or you're anxious/nervous about going to the dentist. From the time you walk in and interact with the front desk until your appointment ends everybody you come across is kind, courteous, and extremely welcoming and it really does make for an enjoyable dental experience. It has been a few years since I last went to the dentist and after going to New Town I'm mad at myself for not knowing about them sooner, if you care about your smile like I do this is definitely the place to go!

Great Doctor and staff!!!!!!!! The Dr. Ebsworth did a great job with my two implants!!read more

What else can I say, Stonebridge dental is the best, thanks so all the staff and Dr Ebsworth…read more Dr Ebsworth is the most caring and professional dentist I have ever been to,

Dr. Duane Anglin Is an excellent dentist. He is very knowledgeable, professional and treats his…read morepatients with care from end to end each and every visit. I'd definitely recommend you book your next dental appointment with him! PS The office staff is amazing as well which includes the awesome office Manager Jennifer!

Looks like the non-clinical staff will be the downfall of the progress able to be made at this…read morebusiness. Canceling appointments, calling patients w/o leaving messages, outdated form entry system- as a long time patient trying to bring my daughter to this practice, the process has turned me off completely & now we both need a new dentist. W/o going into personal details- non-clinical staff should be proactive and have a bed side manner too. Asking someone to treat/fix a paperwork situation that eliminates back and forth, miscommunication, or counterproductive communication, is harder than I thought it would be. I had a clinical issue as well w/ bells palsy reaction from the numbing needle when getting a filling before- so I opted to never get that again. Especially after calls, and emails to the office and no one ever called me back. I changed to cleanings only but the dental assistants arent all the same. Overall my experience over the years rounds out at a solid 3... but clerically theyre at a solid 1.8

My dentist had retired thus i needed to establish contact with a new one and am most happy with my…read moreselection at Dental Arts of Gettysburg. I was particularly pleased that i was able to get an appointment in a reasonable amount of time on a day and hour that worked with my schedule. Conveniently located several miles north of town, the office has decent parking spots, a competent front office people, and great dental hygienists ( I have Beth). My experience with 2 different dentists has been quite good as well. I filled out an online questionnaire prior to my initial visit approximately 18 months ago and saw questions such as "on a scale of 1 to 10, how happy are you with your smile?". TBH, I was concerned that I'd been encouraged to get braces, veneers, and caps, however bone of that happened and there was no pressure to do anything. I did have a cracked tooth which required attention and am pleased with the results. Overall, a great place to receive dental care! 5 stars!

They triple billed me for dental work, scammed my credit card twice, n refused to refund cost after…read morebeing paid by insurance. Unethicl dental office ​​

I want to start off by saying that I have a long history in medical office administration and…read morecustomer service and have never left a review on any establishments before. The "care" my son received from the older female hygienist was appalling. She immediately got annoyed when he asked his birth sex to be changed from female to male (because medical offices should have the proper patient information for any medications and whatnot). Then, when she started his cleaning, she asked him if he flosses. Now, none of us are perfect and he has a very busy schedule (not that it's anyone's business), but when he answered that he tries to, but only ends up doing it 1-2 times a week, she got upset and stated that he's "no longer 18 and can make time to floss on the way to work". A suggestion is one thing, but to make condescending remarks about such a small detail to a stranger is not only odd, but extremely unprofessional. It gets worse though. She proceeded to dig into his teeth and gums so hard that his head literally jerked back and he had to ball his fists to manage the pain. The dentist finally checked in to see him and said that his teeth looked very nice and he just had some build up, but nothing they couldn't fix. He's the only reason I'm okay with one star being an option. Once the dentist left, the hygienist came back only to tell my son that his teeth looked "bad" and continued the service. I don't know if she was just having a bad day or if she needs to find a profession that makes her happy, but her unprofessionalism on top of her nasty attitude is enough for my son to schedule elsewhere and i hope that no one else experiences what my son did.

Me and my wife chose My Frederick Dentist for our regular maintain Dental Hygiene. It was the…read moremiddle of the day and I took some time off from work. 3D Xrays imaging was conducted to create a 3D rendition of the oral cavity, which wasn't necessary for Dental Hygiene. It was charged to my insurance.Then 2D X-Ray images were taken in duplicates. I don't understand the need for duplicity of these various imaging conditions. I guess, whenever possible they try to take our hard-earned money to furnish their plethora of instruments and justify otherwise.Then, I waited on the Dental Chair for about 15 minutes for Dr. Sang Cho to attend to me. He had a glimpse at the images and started looking at my teeth. After 5 minutes, he wandered off to talk to some other folks and left waiting for another 10 mins. I told them that I had a meeting to attend after the dental appointment. Finally, he spent 5-10 mins cleaning. The cleaning was poorly conducted (in hurry) compared to other dental hygienists. I believe there is a lack of professional attitude to the patient. The doctor ( dental hygienist himself) hasn't spent enough time attentively to do the job properly. Later on he suggested putting a crown on one of my molars. I got a quote of a total of $900 in which $581 out of pocket. Immediately, there was a red flag. I realized this person is hankering for money from his (new) patients. I have previously done dental treatment such as filling and porcelain crown before with the same insurance coverage that cost me $135 out of pocket. My wife also experienced a similar situation from another dentist in Frederick. Later on she went to orthodontics in Gaithersburg for better and genuine treatment. Learning from the past experiences, I wanted to go for a second opinion. As soon as I requested my X-Ray images they were charging $37 for releasing my record... What a double whammy!! I have already paid for my X Ray. I have also paid for their instrument use and now they are charging more money for giving me what I already own. I don't understand if they have to charge more for releasing my report then why isn't it already included for the first time. I would never go back to Dr. Sang Cho at My Frederick Dentist. I suggest to folks who are reading this review to be careful using this dental service. Addendum: Looking at their pricing disparities (see attached photos), to me, My Frederick Dentist is ripping their customers off at a logarithmic scale. Their website shows (called casting a net) the X-Rays and Hygiene service for new patients is provided at $99 but in reality they charged me $481.00. Also, for the same service, fees varied for me vs. my wife. When we tried to report this in BBB - hehe, not a surprise, it's not accredited - indicates that their discriminatory business practices cannot be trusted.